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Courtyard Detroit Pontiac/Auburn Hills

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Courtyard Detroit Pontiac\/Auburn Hills
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143 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Toronto, Canada
Reviewed 3 weeks ago

There was nothing remarkable about this place. service was very prompt and friendly and the rooms were average but expected at the rate we paid. the one issue we had was the cleanliness of the room, which was resolved after we left.

Thank DCavidtraveller
Brandon A, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Good Afternoon DCavidtraveller! We truly appreciate you taking the time to let us know how your most recent stay with us went. I'm happy to hear that the level of service provided to you was prompt and friendly. However, I read that you were not completely satisfied with the overall cleanliness of your guest room - which is something I...

Reviewed 4 weeks ago via mobile

Hotel kept the security charge and can't give me a reason now twice. We used price line or we never would of stayed here again. But they can let their rooms look like this upon check in. Talked to young lady at the desk she said oh their was a bunch of kids that stayed there before you. House keeping...

Thank Elizabeth0922
Brandon A, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Good Morning Elizabeth0922, I am very sorry to hear of your disappointing stay with us during your most recent trip to the Pontiac area. Our goal is 100% guest satisfaction and it seems we have dropped the ball with your guest room. I ensure you our housekeeping team will be made aware of these issues to correct moving forward. As...

Waterloo, Canada
Reviewed 20 March 2017

Stayed here 2 nights and highly recommend it. We were in town to go to the Pistons game so it was very convenient to the palace. The kids lovedd the pool and how friendly everyone was. The room was spacious and very clean. Would absolutely stay here again!

Thank sharon g
General M, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Sharon, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you! We enjoyed your visit and welcome you back whenever you are in the area again.

daytona, United States
Reviewed 16 March 2017

This location has had a fairly recent refresh and is now similar to other Courtyard locations with the Starbucks restaurant. The rooms are very clean with new furnishings, bedding and updated bathrooms. Pricing remains very competitive. Although the lobby re-do now offers nighttime beverages, the breakfast is not as good as it used to be. Choices are very limited, pre-made...

Thank 828jamespb
General M, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

828jamespb, Thank you for taking the time out of your schedule to review your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We strive to be the best quality hotel at...

Auburn Hills, Michigan
Reviewed 5 March 2017

Recently my mother stayed at the property and the service was amazing! Mom is blind and has some difficulty getting around in new places. The staff here, especially Janaye from the front desk , were always available to help her out. And more than one time Janaye came to walk with my mother from her room so that she could...

Thank kayheche
General M, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for your 5 star review of your recent experience at the Courtyard Detroit Pontiac/Auburn Hills! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to a great staff, that provide such well-maintained guest rooms and common areas, along with excellent guest service. Once...

Columbus, Ohio
Reviewed 11 February 2017 via mobile

Recently redone rooms and super friendly staff make this place a winner. Full bar at the bistro and pretty good food as well. Felt like a step above the typical Courtyard. Business svcs, nice pool, new rooms that were very spacious. friendly staff. great value

Thank JAB11Columbus_Ohio
General M, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

JAB11Columbus_Ohio, We extend our deepest appreciation for choosing our hotel during your recent visit. We're so glad we were able to provide you with such a great experience. We take pride in being the best quality hotel at a reasonable price that our customers love. Our deepest thanks for taking the time to share your comments and the five star...

Livonia, Michigan
Reviewed 6 February 2017

We decided to stay at this property due to low price. We were very pleasantly pleased. Terrance at front desk was very friendly and helpful. Personalized hand written welcome note in room was nice surprise. Room was quiet and clean. Pop corn in lobby was a nice touch.

Thank Doug W
General M, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Dear Doug. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are back in the area.

Reviewed 25 January 2017

I have stayed in many Courtyard by Marriott hotels, but the Pontiac,Michigan hotel by far beats all the others I have stayed in> Upon entering the hotel to check in late afternoon the smell of fresh popcorn hit me and buy was it good. It beats the cooked many hotels have in the late afternoon. The staff was extremely friendly...

Thank Dealmaker
General M, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you for your feedback regarding your recent stay with us. I thank you for this great review and am so pleased to read you had a wonderful experience. Please come back and visit us soon!

Reviewed 19 January 2017 via mobile

We went there for a two night stay, Friday and Saturday, and the price was awesome. We had a king room. I think about $72 a night while others were about $15 or more. Only con is that we were told we were getting an upgrade, but not sure if we did or not since our room did not have...

Thank Jacob & Ava M
Flint, mi
Reviewed 8 January 2017

The last time I stayed at this location it was January 2011. Back then, this place was desperately needing a major remodel. I'm happy to say that this hotel is now up date in room comforts and interior design. The beds are comfortable. The flat-screen TV has a decent amount of channels. The free wi-fi is easy to connect to...

Thank flintjarvis

45 photos of this hotel

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Pool/Beach Area (1)
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard Detroit Pontiac is just west of I-75 and convenient to the surrounding communities of Bloomfield Hills, Auburn Hills, Troy, Rochester Hills and Birmingham. If you're in town for business, the Courtyard Detroit Pontiac can serve as your home while visiting, Chrysler, Volkswagen, EDS/Hewlett Packard, and Oakland University. This Pontiac hotel is also just minutes from Alpine Valley and Pine Knob Ski Resorts, Great Lakes Crossing Mall, DTE Music Theater and numerous fine and casual dining venues. Guests at this Courtyard Detroit Pontiac can enjoy breakfast at the Courtyard Café, an evening Manager's Reception every Wednesday as well as a refreshing dip in the indoor pool. With five different room types, some with mini-fridges and microwaves, this Pontiac hotel is the perfect spot for all types of travelers. For kids, we offer the Nickelodeon Your Stay Program - a great way to help your little traveler enjoy their stay. ... more   less 

Additional Information about Courtyard Detroit Pontiac/Auburn Hills

Address: 3555 Centerpoint Pkwy, Pontiac, MI 48341-3158 (Formerly Courtyard Detroit Pontiac/Bloomfield)
Region: United States > Michigan > Pontiac
Price Range: $115 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Detroit Pontiac/Auburn Hills 3*
Number of rooms: 106
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Also Known As:
Courtyard By Marriott Detroit Pontiac/Bloomfield Hotel Pontiac
Courtyard Pontiac
Pontiac Marriott
Pontiac Courtyard
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Questions & Answers

Questions? Get answers from Courtyard Detroit Pontiac/Auburn Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are further away from the pool, so tend to be quieter”
828jamespb, 15 Mar 2017 | Read review
“Top Floor is very quite”
Dealmaker, 24 Jan 2017 | Read review
“Room 414 is the second room away from the elevator and ice machine”
  • Nice new room interior
  • Desk area
  • Soaps and lotions by Paul Mitchell
  • Chair in the corner
flintjarvis, 8 Jan 2017 | Read review
“Bring your own bagels, fruit, boiled eggs and precooked bacon. No toaster/Microwave in room, tiny fridge but you can fit a few small drinks.”
397millic, 17 Oct 2016 | Read review
“Choose Hilton!!”
994DenaM, 12 Oct 2016 | Read review
5 of 5