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Auburn Hills Marriott Pontiac

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Auburn Hills Marriott Pontiac
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308 Reviews from our TripAdvisor Community

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There are newer reviews for Auburn Hills Marriott Pontiac
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Showing 276: English reviews
Warren
Reviewed 20 August 2014

I had no complaints about this Marriott, unfortunately it was "Dream Cruise" week and there were tons of loud cars in the parking lot. In all fairness I would like to give credit to this property and management. I could find no flaws. The Air Conditioner worked to the point where it was freezing me, trust me this is not...

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Helpful?
Thank gregwF1710RE
Travis M, Front Office Manager at Auburn Hills Marriott Pontiac, responded to this review

Thank you for choosing to stay with us at the Marriott Centerpoint. I am very glad to hear you enjoyed your stay! We hope that you will be back to visit to experience our Concierge Lounge to help you kickstart or unwinde your day.

Morley, Michigan
Reviewed 13 August 2014

Here is my one and only issue (and then we'll move on to the good stuff) - when I called to double check my reservation and when I checked in, they were unable to find me by my name and I was required to tell them my confirmation number. I've never had that happen before... But they found me and...

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Helpful?
Thank Iris981
Travis M, Front Office Manager at Auburn Hills Marriott Pontiac, responded to this review

We are honored to help you celebrate such a joyous event and kickstart your new journey. I will most definitely share your comments with the rest of our staff for encouragement to keep provinding exceptional service.

Lake Worth, Florida
Reviewed 24 July 2014

We stayed here for business and were very happy. The rooms are typical and clean. The bathrooms were ok. We did have lots of towels. The buffet breakfast was a good value. They even had a fresh omelet station! Lots of fruit and even smoked salmon. Location was ok to our venue. Parking lot was large and free. They have...

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Helpful?
Thank d s
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review

Thank you for your business here at the Marriott Centerpoint. We are thrilled to hear so many great things about your stay experience. I will pass along the good comments to the other departments. We hope the Marriott Centerpoint will be your first choice when traveling back into the market.

Westerville, Ohio
Reviewed 24 July 2014

This Marriott offers all a business traveler could want. Extremley fast check in, kind, friendly front desk employees, wonderful food and bar service to relax and catch up on emails as well as comfortable beds and very quiet rooms. This location also offers car plug in for electric cars....very first time I have ever seen them available. The BBQ chicken...

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Helpful?
Thank Kathy B
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review

Thank you for your recent visit to the Marriott Centerpoint. I am glad you enjoyed your stay here. We would love to learn how we could improve upon the stay experience, please call if you would be willing to share more information. We look forward to having you back for a visit in the future.

Reviewed 21 July 2014 via mobile

My husband and I booked at this location because it's proximity to Birmingham. While centrally located from awesome eateries and shops, the hotel loses its charm and originality as you walk through the breathtaking vestibule/lobby and enter the elevator. From that point on, it is just average. Average bedding, toiletries, and average room service. I suppose we were expecting something...

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Helpful?
Thank VBliz77
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review

Thank you for your business here at the Marriott Centerpoint. I will pass along your comments to the appropiate department heads for continued improvement. We value each and every guest experience and hope that you will come back soon to visit.

Dallas, Texas
Reviewed 14 July 2014

Pro's - Well done Marriott meeting normal standards of a quality property, room conditions, housekeeping, excellent front desk staff, very good bar and restaurant. Great staff, front desk wonderful. Met my expectations or slightly exceeded. Probably a terrific property for a business traveler during the week. Prompt reply with concern and compensation for a complaint that left us with a...

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Helpful?
Thank RiKrT
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review

Thank you for choosing the Marriott Centerpoint. I am sorry your sleep was disturbed and that you did not get a good nights rest. I will pass on the information to our security team for continued improvement. We value each and every guest and always work to ensure your stay is perfect. Please let us know if we can assist...

San Jose, California
Reviewed 5 July 2014 via mobile

I stayed at this property last month again and continue to enjoy my time there. I've submitted a review before and can't stress enough how nice the bar staff and front desk staff are! John and Teri continue to be my favorites! Please stop in, you won't be disappointed! Overall I have had good experiences staying at this property and...

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Thank Benitez555
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review

We are delighted that your stay was fantastic! Thank you for choosing the Marriott Centerpoint.

Fishers, Indiana
Reviewed 4 July 2014

I stay here often. The restaurant / lounge is expensive but very convenient. Rooms are good and very quiet. Pool is nice and gym is really nice. Amenities are plentiful and there are some nice places to eat/drink within walking distance. Personally I love Lemongrass Thai which is literally a 3 minute walk across the street. Beer selection is super.

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1Thank Mike C
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review

Thank you for taking the time to review your experience. Guest sastisfaction is very important to us here at the Marriott Centerpoint. We appreciate your business and look forward to seeing you again.

Plano, Texas
Reviewed 1 July 2014

I picked this hotel because it got good reviews and was 4 miles away from where I needed to be. The inside of it was really nice, my room was clean, and updated. The bed was comfortable and so were the pillows. Overall it was a great stay! I would absolutely recommend this hotel to someone. My only "needs improvement"...

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Helpful?
Thank Karen H
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review

Thank you for staying at the Marriott Centerpoint, we appreciate your business!

Charlotte, North Carolina
Reviewed 25 June 2014

Having lived 10 minutes from this hotel in the early 2000s and passing by it hundreds of times, I never thought I'd be staying as an out-of-town guest. But the time did eventually come and it wasn't disappointing. Check-in was fast and easy, and we had a room on the 10th floor, just below the concierge lounge on the 11th...

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Helpful?
Thank adscram14
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review

Thank you for the feedback, we will pass on the comments and look forward to having you back soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A contemporary full-service hotel in Auburn Hills, Michigan, located within the Centerpoint Business Campus. Easily accessible to Detroit and nearby suburbs, including Bloomfield, Rochester, Troy and Birmingham, this Auburn Hills, MI, hotel is just minutes from Volkswagen, GM Powertrain, Chrysler Headquarters and many Fortune 500 companies. Enjoy a peaceful environment that only feels far from the city... inside and out, with richly appointed guest rooms and conveniences like high-speed Internet access, a state-of-the-art fitness center and an indoor and outdoor pool. ... more   less 

Additional Information about Auburn Hills Marriott Pontiac

Address: 3600 Centerpoint Parkway, Pontiac, MI 48341 (Formerly Auburn Hills Marriott Pontiac at Centerpoint)
Region: United States > Michigan > Pontiac
Price Range: $128 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Auburn Hills Marriott Pontiac 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Auburn Hills Marriott Pontiac At Centerpoint Hotel Pontiac
Marriott Pontiac
Pontiac Marriott
Detroit Marriott Pontiac
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Questions & Answers

Questions? Get answers from Auburn Hills Marriott Pontiac staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“face away from freeway for quiet sleep.”
 of 5 bubbles 675clarkb, 6 Jan 2017 | Read review
“All rooms have a good view”
 of 5 bubbles 387kunalb, 14 Aug 2016 | Read review
“Try to get higher floor to get away from noise and traffic”
 of 5 bubbles ks0407, 31 Dec 2015 | Read review
“Lobby and 2nd floor are busy. Go with the upper floors 8 and 9 so you know it's quiet.”
 of 5 bubbles mackswim, 24 Sep 2015 | Read review
“Stay off the second floor”
 of 5 bubbles jessicaedie, 22 Sep 2015 | Read review
5 of 5