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Auburn Hills Marriott Pontiac

Booking.comUSD 191*
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GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Auburn Hills Marriott Pontiac
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319 Reviews from our TripAdvisor Community

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Showing 285: English reviews
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toronto
Reviewed 6 days ago NEWvia mobile

Well maintained property. Friendly staff. Conveniently located just off the freeway. Renovated bar and restaurant area. Lots of free parking. Very clean. Easy check in and easy check out. Recommended.

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Helpful?
Thank fctor
General M, General Manager at Auburn Hills Marriott Pontiac, responded to this review

fctor, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the area again.

Dallas, Texas
Reviewed 2 weeks ago

It is time for a remodel and update and their was a lot of that going on in the lobby... I am hopeful it will include the rooms... they need it. Staff is the brightest and best part as the greeting and subsequent interactions were all excellent. It wasn't that the facility is dirty, the rooms just feel old. Room...

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Helpful?
Thank Peter2150
Nick K, Assistant General Manager at Auburn Hills Marriott Pontiac, responded to this review

Hi Peter, Thank you for your feedback in regards to your recent stay. It is always our goal to make sure that our guests have an excellent stay & I'm sorry to hear that we fell short in this situation. I have shared your comments with my team so that we can better improve on our services moving forward. Our...

Hingham, Massachusetts
Reviewed 2 weeks ago

I always love staying here becasue the staff goes above and beyond. The newly designed lobby and M club is amazing. The M Club is open 24/7, a great place to get some work done, have a quick meeting and a good getaway from your room if you need it.

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Helpful?
Thank Melissa R
General M, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Melissa, Thank you for taking the time to share your wonderful comments with us! We're so glad you enjoyed your stay and had such great things to say about everything and everyone. We appreciate your review and look forward to welcoming you back again soon for another great experience!

Brentwood, United Kingdom
Reviewed 4 weeks ago

I have spent the last 3 months working in Auburn Hills and staying at the Marriott. The change in look since I 1st started coming in January versus what it looks like today is pretty amazing - and whilst that's all very nice I have to say for me the staff truly make my stay for Business a pleasure. Archie...

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Helpful?
Thank MistyMoo2011
General M, General Manager at Auburn Hills Marriott Pontiac, responded to this review

MistyMoo2011, We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review! Our staff takes great pride in what they do and I will be sure to share your praise with all of them. It's been a pleasure having...

Reviewed 13 April 2017 via mobile

Breakfast was good, the rooms were good, location was good, overall a nice place to stay. There is a mexican food resturant a short walk across the parking lot which is handy. We would meet in the lounge area in the wvenings and flind the staff very accommodating. No problems at all.

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Helpful?
Thank David K
General M, General Manager at Auburn Hills Marriott Pontiac, responded to this review

David, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Pontiac area again.

Toronto, Canada
Reviewed 3 April 2017

I've stayed here about 20 days last year and a couple days this year. I must say when you become a regular they treat you well. I appreciate the hard work and genuine friendliness of the staff. IF you go to the concierge lounge tip the hostess extra. she really goes the extra mile. Had minor issues with cleanliness which...

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Helpful?
Thank DCavidtraveller
General M, General Manager at Auburn Hills Marriott Pontiac, responded to this review

DCavidtraveller, We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review! We appreciate your business and look forward to welcoming you back again soon.

Reviewed 26 March 2017 via mobile

We have stayed multiple times. Our last stay they didn't have our room ready after 3 to check in. The 100.00 hold on card for security purposes I understand stand. But our room wasn't damaged nothing was taking from room. Now this charge taking off my card on March 13th. Called hotel and they don't know what damage was done...

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Helpful?
Thank Elizabeth0922
Nick K, Assistant General Manager at Auburn Hills Marriott Pontiac, responded to this review

Hi Elizabeth, Thank you for your feedback in regards to your recent stay. I apologize that you room wasn't ready at 3:00pm check in time & for the $100 hold on your credit card. Please feel free to contact me so that we can further discuss this issue & resolve the $100 hold that is still on your credit card....

Hudsonville, Michigan
Reviewed 21 March 2017

We were staying at this hotel to attend a Detroit Pistons game. We arrived at the hotel at 1:30 pm, and our room was not ready. Not a big deal as that is a little early. However, we were told that our room would be worked on next, so about 1/2 hour. We came back at 2:30 pm, and were...

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Helpful?
Thank Randy G
Nick K, Assistant General Manager at Auburn Hills Marriott Pontiac, responded to this review

Hi Randy, Thank you for your feedback in regards to your recent stay. It is always our goal to make sure our guests have a great stay & I'm sorry to hear that we fell short in this case. I have shared your comments with my team so that we can learn & improve our services moving forward. Please feel...

Holland, Michigan, United States
Reviewed 13 March 2017 via mobile

Pretty good stay. There wasn't a lot of parking because of all the energy crews in town trying to help get power back to the residents, but I can't complain too much about that. The beds were decently comfortable, it was pretty clean. The sheets weren't very high quality, but they were clean. No free wifi, no breakfast. There aren't...

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Helpful?
Thank Rose V
General M, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Rose, Thank you for taking the time to share details of your recent experience with us. We're glad you enjoyed your overall stay. Thanks for sharing that you were pleased with your clean and comfortable room accommodations. We hope to serve you again and will strive to make your next stay worthy of five stars.

Royal Oak, Michigan
Reviewed 23 February 2017

I've stayed at a lot of Marriott Hotels and while staying in Auburn Hills, MI wasn't at the top of my list - I loved my stay here. I stayed for a work function that was hosted in the hotel's ballroom. All of the staff I encountered offered such great service and I could tell that they actually took pride...

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Helpful?
Thank weekendgetawayy
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Greetings, Thank you for choosing the Auburn Hills Marriott! I'm glad that you received excellent service from our staff & enjoyed the amenities offered. We look forward to hosting you again when you return to the area.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A contemporary full-service Auburn Hills, MI hotel, Auburn Hills Marriott Pontiac is located within the Centerpoint Business Campus and is easily accessible to Detroit and nearby suburbs. We offer proximity to Bloomfield, Rochester, Troy, and Birmingham. Our Auburn Hills, MI, hotel is just minutes from Volkswagen, GM Powertrain, Chrysler Headquarters, and many Fortune 500 companies. Enjoy a peaceful environment at our hotel that only feels like you're far from the city. Inside and out, you will be surrounded with richly appointed features and conveniences like high-speed Internet access in your guest room and a state-of-the-art fitness center for your daily use. Auburn Hills Marriott Pontiac also boasts an indoor and outdoor pool. ... more   less 

Additional Information about Auburn Hills Marriott Pontiac

Address: 3600 Centerpoint Pkwy, Pontiac, MI 48341-3164 (Formerly Auburn Hills Marriott Pontiac at Centerpoint)
Region: United States > Michigan > Pontiac
Price Range: $146 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Auburn Hills Marriott Pontiac 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Auburn Hills Marriott Pontiac At Centerpoint Hotel Pontiac
Marriott Pontiac
Pontiac Marriott
Detroit Marriott Pontiac
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Questions & Answers

Questions? Get answers from Auburn Hills Marriott Pontiac staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My boss paid extra for a suite upgrade and had an amazing view from the balcony.”
weekendgetawayy, 23 Feb 2017 | Read review
“face away from freeway for quiet sleep.”
675clarkb, 6 Jan 2017 | Read review
“All rooms have a good view”
387kunalb, 14 Aug 2016 | Read review
“Try to get higher floor to get away from noise and traffic”
ks0407, 31 Dec 2015 | Read review
“Lobby and 2nd floor are busy. Go with the upper floors 8 and 9 so you know it's quiet.”
mackswim, 24 Sep 2015 | Read review
5 of 5
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USD 191* /night
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Prices are for 1 room, 2 adults
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