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Fairfield Inn East Lansing

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Fairfield Inn East Lansing
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79 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Chicago, Illinois
Reviewed 2 days ago NEW

This hotel has nice staff but at times understaffed. The free breakfast was typical but it was fresh. The rooms were clean and the bath tub had no mold which was reported by other reviewers. The hotel does not have an elevator. If you are in the area I would recommend this hotel.

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Helpful?
Thank Dnb1234
Orlando
Reviewed 2 weeks ago

Room was clean, fairly new tile in bath, carpet, very comfortable beds. Great front desk service from Aisha. Simple breakfast okay and included. Front desk accommodated our need for a pull out sofa upon check in. Good service. One drawback. bath tub needed some work, window was off track so the a it was open a crack for two days,...

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Helpful?
Thank Olympia K
Reviewed 24 October 2016 via mobile

We had a special circumstance with having to get a room very early in the morning because of car issues and the front desk worker, Elizabeth, was beyond exceptional. She gave great customer service and took good care of us and made sure to make our stay comfortable. All of the workers were also very nice. The room was clean...

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Helpful?
Thank Janell E
Management response:

Thank you so much for staying with us. We enjoyed having you. We have shared your kind words with Elizabeth, and they are very much appreciated. Please comeback and visit us again.

Saline, Michigan
Reviewed 4 October 2016

It appears that many others have commented on the bathrooms and mildew. Those were an issue both times that I stayed, recently. For the most part the rooms were quite clean, otherwise. Although there is a thermostat on the wall it seems that there may be some sort of "override" during the night because on both occasions even though I...

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Helpful?
Thank LCGirlsTrip
Management response:

Thank you for staying with us. We are about to start our bathroom renovations. Please come visit us again when we have finished the project. we enjoyed having you.

Reviewed 26 September 2016

The room was fine but smelled musty. We had to crank on the fan to get the smell out. The bathroom needs updating. There was mildew in most of the cracks. For $209/night, I expect more. I know they can charge more since there was a football game, but put some money back into the rooms. On the positive side,...

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Helpful?
Thank Wendy S
Management response:

We are sorry that you received a room that was less than acceptable to your standards. We are about to start a remodel, so please comeback and visit us once we have completed it!

New Milford, Connecticut
Reviewed 15 September 2016

This was our second stay this year while visiting our grandchildren. The rooms and staff were above all the rest. Very clean and accommodating. Housekeeping was super! We would definitely stay again. This stay was for 10 days andnokandnokt one glitch or problem. Great location with multiple restaurants right there, some within walking distance. Thank you to all!

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Helpful?
Thank Deborah B
Massachusetts
Reviewed 28 August 2016

When I smelled the first room, I asked for another and it was only marginally less of a problem. I was tired from a long drive and just gave in. I suspected that the smell was in the air conditioning but when taking a shower, I smelled it in the shower curtain, too. If the staff is nose-dead to it,...

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Helpful?
Thank Esther C
Management response:

Dear Esther, I appreciate your feedback from your recent stay with us, I apologize that the two rooms you were checked into both had a strong odor of dampness. I can understand how frustrating it may have been to have it happen in not one but both rooms. I have shared your feedback with the maintenance team so we can...

Reviewed 21 August 2016 via mobile

This our third stay at this hotel. Each visit was very pleasant. Rooms are clean and beds are comfortable. But it's the staff that earned 5 stars from me. They are sincerely courteous and bend over backwards to be accommodating. The housekeeping manager, I think her name is Darnetta, actually remembered us from the previous visits. Breakfast was great. I...

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Helpful?
Thank Sandra W
Management response:

Dear Sandra, Thank you for your kind words about the staff especially Darnetta, we believe she is a real asset to our team. I am glad you continue to stay with us and enjoy your stay. Please reach out to me if ever you need assistance during your stay with us, we appreciate your business and look forward to seeing...

Honolulu, Hawaii
Reviewed 6 August 2016

We stayed in this hotel in July 2016. That was a substitute place from another Marriott hotel in East Lansing, MI which we originally reserved but could not check in that one because of power failure. Anyway, this Fairfield Inn was very helpful to accommodate us at the last minute. I want especially expressed my thanks to a young staff,...

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Helpful?
Thank Cathy A
Management response:

Dear Cathy, Thank you for sharing your warm welcoming experience that involved Michael. We enjoy having him as part of the team. I am glad that you had a great experience. Your business is appreciated, thank you, Molly Burk General Manager

Boston Ma.
Reviewed 23 July 2016

This stay was not typical for us but couldn't have been better. The room was spotless clean, the shower was excellent, the bed gave us a great nights sleep what more can you ask for. The staff was so accommodating, friendly and professional they made the hotel even better. Darnette and Michael at the front desk could not have been...

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Helpful?
Thank RichCBostonMa_

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn East Lansing

Address: 2335 Woodlake Dr, Okemos, MI 48864-5932
Region: United States > Michigan > Ingham County > Okemos
Price Range: $124 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn East Lansing 2.5*
Number of rooms: 78
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Also Known As:
Fairfield Inn East Lansing Hotel Okemos
Fairfield Inn Okemos
Fairfield Okemos
Okemos Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn East Lansing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“end of the hall is quiet. Get a room away from the ice machine”
  • This is the room
 of 5 bubbles Dnb1234, 6 Dec 2016 | Read review
“Good for a football weekend in Lansing area.”
 of 5 bubbles olympiak2014, 21 Nov 2016 | Read review
“Second floor, near end of hallway”
 of 5 bubbles 173deborahb, 14 Sep 2016 | Read review
“They have rooms with world pool baths”
 of 5 bubbles EdLobel, 15 Jun 2016 | Read review
“NO ELEVATORS ask for main level if you cannot haul your bag up the stairs.”
 of 5 bubbles T895FXjamiem, 29 Apr 2016 | Read review
5 of 5
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