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DoubleTree by Hilton Hotel Detroit - Novi

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DoubleTree by Hilton Hotel Detroit - Novi
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456 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Detroit - Novi
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Showing 439: English reviews
Lwrence, United States
Reviewed 13 July 2016

We were not told breakfast was not included the second day of our stay until after we ate and had eaten the previous day without any trouble. Beware you need a voucher or they will charge you for eating and it is expensive for what they have to offer.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Paul C F
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

I apologize about the confusion with your breakfast experience. We appreciate your business as well as your comments so that we will improve all outburst expectations and stays. If you are staying in the area again contact me so that I can take care of you with you stay.

Detroit, Michigan
Reviewed 9 July 2016

The stay was terrible. There was a very loud mechanical noise that prevented me from sleeping ALL NIGHT! The hotel had many vacant rooms, and how we ended up with this room is a mystery. If we weren't so tired from hours of traveling, I would have demanded a different room. Never had a bad experience at a Hilton before.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank peterjB8866WA
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear peterjB8866WA, We’re very sorry for the noise issue you encountered during your stay at our hotel. Your comfort and safety is our number one concern, and we appreciate that you brought this to our attention. Your review will help us correct similar issues in the future. We hope that the next time you’re in the area, you’ll consider staying...

Pinckney, Michigan
Reviewed 5 July 2016

Found the hotel to be very clean and quiet. Great place to stay and relax after a long day on the road or in the boardroom. My last stay was for a romantic get away with my wife and we both enjoyed our stay very much.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Steve C
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

That you for you compliments. We look forward to your next visit!

mi
Reviewed 4 July 2016

Pool trash was not emptied and there was a toenail by the hot tub. Not great for the price.staff was not helpful just seemed yucky. Has t potential to be a great place. Has a great location next lot of shopping.

Review collected in partnership with DoubleTree by Hilton
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Thank veegie
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

I apologize that your stay was not up to your standards. I have reviewed your information with the Housekeeping Manager and staff to ensure proper cleanliness and guest interaction to our property. Thank you again and we look forward to your next visit.

Berkley, United States
Reviewed 30 June 2016

This hotel has everything you need or want and the pool and courtyard are sparkling clean and in wonderful condition. Nothing negative to report. The pool is small and 4ft deep from end to end which is great for a leisurely swim.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mirriah J
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for your commments. We appreciate your business and look forward to your next visit!

Bethlehem, Pennsylvania
Reviewed 29 June 2016

Quiet and comfortable hotel in a very convenient location. This hotel is right next to the Novi Town Center, so if you are traveling for business, it is very easy to walk to restaurants nearby. The hotel also offers a shuttle service which takes guests anywhere they want within 5 miles of the hotel. There is a 24 hr gym...

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Helpful?
Thank Racquel D
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for your compliments. We strive to make our property the best for all our travelers. Have an excellent day!

Novi
Reviewed 28 June 2016

Nice staff, clean hotel. My family spent most of our time in the pool which was great. The breakfast was a little to expensive especially for a family stay. So we went elsewhere. The hotel was going through needed renovations but we barely noticed. Sabrina at the front desk made our stay delightful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lynesham2016
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for your comments. We look forward to your return when the renovations are completed! Have a fantastic day!

Michigan, United States
Reviewed 27 June 2016

The quality and cleanliness of this hotel was top notch. This was our second stay here, and we will stay here next time we are in the area. It's a really convenient location and easy to find. We didn't have a chance to eat the breakfast, but it looked delicious and smelled great. There is also a Starbucks in the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Toni Z
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for all the compliments! We look forward to your next visit so you can have our excellent breakfast buffet.

Vero Beach, Florida
Reviewed 24 June 2016

We stayed here for one night at the end of a long Michigan visit. There was a wedding at the hotel on the same night, which normally I would have regretted fearing loud and raucous parties. But in fact everyone was well-behaved and respectful so no worries there. The room was very clean and the bed comfortable. Other reviews talked...

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Helpful?
Thank Martin S
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for your comments. We are getting the parking lot resurfaced and hopefully more work on the road. We look forward to your next visit with us! Have an excellent day!

Sunfield, Michigan
Reviewed 22 June 2016

Forr out first experience staying at a Double Tree Hilton location, we were very pleased! All staff encountered were pleasant and efficient. Excellent breakfast and very comfortable beds. Hotel a little dated and bathroom needs a vent but overall a great experience and would stay again at this location!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank psl527
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for visiting our property and I hope we see you on you next visit when you are in town!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Full service, upscale, moderately priced, suburban hotel. Spacious rooms and a very warm and inviting lobby with fireplace and lounge. Garden Cafe for Breakfast, Lunch and Dinner. Evening Room Service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Detroit - Novi

Address: 42100 Crescent Blvd, Novi, MI 48375
Region: United States > Michigan > Novi
Price Range: $145 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Detroit - Novi 3.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Doubletree Hotel Detroit Novi
Doubletree Novi
Novi Doubletree
Hotel Style:
#2 Business Hotel in Novi
#4 Family Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Detroit - Novi staff and other travellers.
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Brevard, North Carolina

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Questions? Get answers from DoubleTree by Hilton Hotel Detroit - Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was very quiet and on an end by an entrance, far away from the lobby”
lmgould, 1 Mar 2017 | Read review
“If it is Sunday, ask if there is a charge for breakfast.”
Captshooty, 25 Feb 2017 | Read review
“Ground floor rooms had easy access from parking lot”
Frontrowgreys, 4 Dec 2016 | Read review
“Away from the construction work”
ReadySetGox10, 12 Oct 2016 | Read review
“Ask for a room further from the thruway if there are any.”
BabkaM, 29 Sep 2016 | Read review
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