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Novi Oaks Hotel

Booking.comUSD 117*
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#13 of 15 Hotels in Novi
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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239 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Reviewed 24 June 2015 via mobile

Elizabeth,Elizabeth, Elizabeth! She was very polite and helpful during our stay at the Crown Plaza. This was the first time we stayed at the hotel but it won't be our last because she was awesome. Thanks for excellence customer service!!!!

Thank 30swife
Chicago, United States
Reviewed 18 June 2015 via mobile

The furniture and decor is a bit dated and worn. However, the customer service, location, price, cleanliness and comfortable bed make this a great place to stay. I am ok with with worn and dated furniture...I am not living there or buying it. What I am not ok with would be dirty, poor customer service, etc and this place knocks...

Thank Rodolfo J
Hugh F, Manager at Novi Oaks Hotel, responded to this review

Dear Rodolfo J, Thank you for sharing your experience with us. Although your stay wasn't perfect, we thank you for the great feedback. We strive to offer exceptional customer service at all times, and we love that you noticed our passion for what we do. We are thrilled to have you back as our guest and we look forward to...

Reviewed 7 June 2015

We had a pleasant stay in early June 2015. Housekeeping staff was great. I didn't give it five stars because indoor pool was closed for painting and this was not indicated on website. Also, website indicated outdoor pool was heated and it was not. If you are coming for indoor pools be sure to check if it is open. Koi...

Stuttgart, Germany
Reviewed 6 June 2015 via mobile

If you compare with other hotels in Novi, I would select this one. Indeed clean and nice hotel. Pros: fantastic location when it comes to visiting TU Detroit. Also there are many good restaurants around, plus big shopping center - twelve oaks. In addition there are 3 swimming pools, one is outdoor, while two others are located inside. Cons: although...

Thank neostar
Hugh F, Manager at Novi Oaks Hotel, responded to this review

Dear Neostar, Thank you for sharing your experience on your recent stay. I'm happy to hear that compared to the other hotels in Novi you would select us to stay with. We do our very best to keep our hotel clean and fresh. As you mentioned we are in a great location with multiple options for shopping and wide selection...

Chicago, Illinois
Reviewed 19 May 2015

Costumer service was awesome, the staff is friendly and very helpful. Kat and Jon you guys are ROCKSTARS. Thank you to all the staff for a wonderful weekend. I will be back next year and I highly recommend this hotel.

Thank RexFett
Redondo Beach, California
Reviewed 14 May 2015 via mobile

It was a nice stay, and was all we needed for our business trip. The hotel is showing its age inside and out. The rooms need queen size beds. A double just doesn't work for tall people. Staff was pleasant and took care of my requests. I would recommend this hotel for its location. Will try again next time in...

Thank 603stevenm
Hugh F, Manager at Novi Oaks Hotel, responded to this review

Dear 603stevenm, Thank you for sharing your experience on your recent stay. I'm happy to hear that you found your stay to be nice for your business trip. We are planning on beginning a complete renovation of our hotel in the next coming months that will update and refresh our hotel. We are pleased to hear that you found our...

Grand Rapids, Michigan
Reviewed 13 May 2015

We stayed at this hotel for a weekend soccer tournament. Granted, it was crowded, but the staff seemed entirely unprepared for the volume. Upon making the reservations, they promised that we would be put in a room next to a teammate's family. That did not happen, which is certainly not a big deal. We were on the same floor. But...

1Thank GRfamily5
Hugh F, Manager at Novi Oaks Hotel, responded to this review

Dear GRfamily5, Thank you for providing feedback on your recent stay. I wanted to apologize about the inconveniences your experienced during your visit to Novi for the weekend soccer tournament. We do our absolute best to honor as many requests as possible and sometimes we are not able to honor a specific request because of our availability and for that...

Reviewed 9 May 2015 via mobile

We loved every minute spent here. Awesome features like the Koi pond/River, 2$ beer and wine at the pool, glass wall elevator, grand piano, rooms that go out to courtyard with outdoor pool & beautiful landscaping, restaurant and bar with room service, I loved the open pool area it was so beautiful. Do ask for a refrigerator beforehand though, it...

Thank PJtrophywife
Hugh F, Manager at Novi Oaks Hotel, responded to this review

Dear PJtrophywife, Thank you for providing feedback on your recent stay with us. We are absolutely filled with joy that you enjoyed every minute spent here. Our Koi fish pond is a great feature we have, and all of our guests just fall in love with the fish. We do a managers reception every week on Mondays through Thursdays from...

Reviewed 5 May 2015

Very Clean, and great location! Shopping all around! Perfect for a girls weekend ( which is why we were there) If you stay here, you must eat at the Black Rock Grill! AMAZING!!! Just a quick block away!

Thank ladyvet20
Hugh F, Manager at Novi Oaks Hotel, responded to this review

Dear Ladyvet20, Thank you for sharing your outstanding experience. We are delighted to hear that you found our location to be great and convenient. As you mentioned we are centrally located with 12 Oaks mall right next to us, and a wide selection of restaurants just a block away. We also provide a complimentary shuttle bus service within 3 miles...

Reviewed 3 April 2015

Great location with good connections to Detroit's business hub. Safe area with really good places to dine out and some within walking distance. Very friendly staff, especially MaryAnne who runs the business managers get together with the people staying at the CP. Rooms were less than lower rated competitive places in the area. I did not eat at the restaurant...

Thank Jim F
Hugh F, Manager at Novi Oaks Hotel, responded to this review

Dear Jim F, Thank you for taking the time to providing feedback on your recent stay. I'm so thrilled to hear that you had an exceptional stay with us. Our staff is determined to provide nothing but the best for our guests, and feedback such as this lets us know that we are on the right track. We welcome and...

52 photos of this hotel

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Management photos: Courtesy of the property manager

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Pool/Beach Area (4)
Room/Suite (9)
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Bathroom (2)
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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Situated in the northwest Detroit suburbs, our hotel in Novi, MI is surrounded by dining, local golf, museums, and shopping. If you're traveling for business, take advantage of our close location to top companies in the area such as Nissan, Magna, Metalsa, and Toyota. While our free Wi-Fi access and Business Center help you prepare for a big meeting, our complimentary area shuttle gets you there on time. Few Novi, Michigan hotels can compete with our meeting facilities. With 9,200 sq f of space, we have room for any size event. The Epicurean Group is our exclusive caterer. When it's time to play, we are surrounded by the Fountain Walk Entertainment District and minutes from area attractions like Links of Novi Golf Course, Twelve Oaks Mall and Kensington Metro Park, where you can enjoy the outdoors year-round in Novi, Michigan. Our hotel's location is just a short drive from popular Detroit attractions: Ford Field, Comerica Park and the Henry Ford Museum. Your comfort is a priority at our hotel in Novi, MI which is why we provide the best in services and amenities. We offer year-round swimming with both an indoor and outdoor pool. You can relax in the whirlpool after a workout in the Fitness Center. With two restaurants, Deli Unique and fine dining No.VI Chophouse, you're sure to find something delicious! ... more   less 

Additional Information about Novi Oaks Hotel

Address: 27000 S Karevich Dr, Novi, MI 48377-3310 (Formerly Crowne Plaza Hotel Detroit-Novi)
Region: United States > Michigan > Novi
Price Range: $135 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Novi Oaks Hotel 3.5*
Number of rooms: 122
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Also Known As:
Crowne Plaza Novi
Hotel Style:
#1 Green Hotel in Novi
#4 Romantic Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Novi Oaks Hotel staff and other travellers.
3 questions
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Mount Sterling
7 months ago
Toronto, Canada
over a year ago
over a year ago

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Questions? Get answers from Novi Oaks Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from there”
rusht2017, 31 Mar 2017 | Read review
“Request a renovated room”
NuHatt, 24 Mar 2017 | Read review
“Just do yourself a favor and skip this property entirely”
Noahsmommy777, 28 Dec 2016 | Read review
“Inside rooms have access and view of the pool area”
dolphinslaxer, 30 Nov 2016 | Read review
“Ground floor rooms away from the indoor pool would be best if you want peace and quiet over the weekend.”
steveL7656UD, 20 Nov 2016 | Read review
5 of 5
USD 117* /night
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Prices are for 1 room, 2 adults
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