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Country Inn & Suites by Carlson

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Country Inn & Suites by Carlson
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64 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Bangalore, Karnataka, India
Reviewed 21 September 2016

I was on an official visit for an auto show in Detroit, and happened to stay here in June. I had a decent experience, clean, spacious room with all the usual amenities, nothing to complain here. There is no restaurant, which is a pain especially after a long day at work when all you want is a small bite and...

Thank KrishnaAG
Phoenix, Arizona
Reviewed 11 August 2016

I had a buisness week and then a weekend with the family. I decided to extend my trip and take a day off and relax in the Detroit area where I had some friends with whom I needed to spend some time. They planned on coming to the hotel and watch some olympic coverage, use the hot tub and pool,...

Thank PhoenixTopMan
Tampa, Florida
Reviewed 6 August 2016

Walked in at 2:45 and clerk yelled across the lobby that check in wasn't unitl 3 and it would have to be later than that because housekeeping was behind. We looked t each other stunned...trying to decide how to wait out the time when the clek than said, "let me look." He found our reservation and announced we were in...

Thank watsonc49201
Waterford, Ohio
Reviewed 8 June 2016

I was looking for a nice, cheapish motel to stay at during our stay in Novi. After reading the reviews on TripAdvisor, it didn't sound appealing. However, I had heard it was under new management since March, and since it had been 3 or so months, I thought we would try it out. We were very pleased! Everything was clean....

Thank Michelle D
Coldwater, Michigan
Reviewed 18 May 2016

Public areas were clean, ground crews were working on curb appeal/yard... clerks were effecient, but sorely lacking in housekeeping. Found a used bar of soap on the ledge in the bathtub, something brownish spashed on the window/window sill, and when I went to move the chair by the desk, there was an empty beer can and small mess under it....

Thank Don C
Reviewed 9 May 2016 via mobile

Stayed a night with my daughter before flying to NYC. There was a used condom in the bed. Front desk staff was nice & provided a different room. However, I called to speak with management as it was clear the room hadn't been cleaned. No return call.

Thank Margie M
Onaway, Michigan
Reviewed 16 February 2016

Where do I begin? First of all, it was a very reasonable rate considering the area. The beds were comfortable, the heating was good and the room size was adequate. We had internet and good TV channels. It was a quiet floor. But they were lacking in other ways. We heard the pool had been closed for a couple of...

1Thank Karen O
New City, New York
Reviewed 3 January 2016

The hotel website states that there is a hot breakfast- not!! There were a few pieces of discolored, horrible looking bacon. There was a decent selection of muffins, bread and bagels; yogurt. No fruit. The front desk clerk was responsible for the breakfast and he did not do very much. The hotel was not very busy, so he had plenty...

Thank rocklandmom53
Reviewed 29 November 2015

Staff was friendly. The room was nice, the bed was very comfortable. WiFi in our room worked great. Usually I have problems getting on with one of my portable devices, not this time. Breakfast was good. We didn't have fruit as another reviewer had stated, however, we had enough to eat. We had a couple of problems that needed attention....

1Thank rcfeen
Ukiah, California
Reviewed 24 November 2015

The hotel staffs were great, but needed some improvements on responding the guests request. Room was great, Amenities were nice, Foods has been delicious yet limited choices of foods. Good for business travelers.

Thank william j

35 photos of this hotel

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Hotel & Grounds (4)
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Management photos: Courtesy of the property manager

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites by Carlson

Address: 21625 Haggerty Rd, Novi, MI 48375-5310 (Formerly Quality Inn and Suites)
Region: United States > Michigan > Novi
Price Range: $117 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites by Carlson 2.5*
Number of rooms: 83
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Questions & Answers

Questions? Get answers from Country Inn & Suites by Carlson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call first..... and ask for a quiet room. Of course, when I did that, the said they would have to charge me more.....”
 of 5 bubbles PhoenixTopMan, 10 Aug 2016 | Read review
“find another hotel”
 of 5 bubbles watsonc49201, 5 Aug 2016 | Read review
“make sure room is cleaned well”
 of 5 bubbles donc281, 18 May 2016 | Read review
“Skip - it -”
 of 5 bubbles X6159OXmichaelc, 4 Nov 2015 | Read review
“Ask about their alleged "breakfast" before you book.”
 of 5 bubbles JohnH42104, 2 Jul 2015 | Read review
5 of 5
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