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Holiday Inn Muskegon

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329 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Muskegon County, Michigan
Reviewed 8 July 2015

We had a great view of the lake from our window. The room was nice and spacious. Enjoyed the pool and hot tub. Nice patio where we had dinner. Located next to some local shops, restuarants and farmers market

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1Thank Zentrekker
Reviewed 7 July 2015 via mobile

Check in is at 4. Get there early and they'll be sure to let you know to come back in an hour. Customer service is minimal. The rooms are musty with uneven floors. If you're not early for breakfast, don't bother. There's a nice running/walking path nearby that takes you along the harbor. You also have the city square right...

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1Thank Andrea G
IHGCare, Guest Relations Manager at Holiday Inn Muskegon, responded to this review

Dear Andrea G, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding customer service and room condition. We will address these concerns. We take all reviews positive and negative...

Fort Atkinson, Wisconsin
Reviewed 7 July 2015

The Holiday Inn is downtown in a perfect location for the Art Fair, Farmers Market, Bike Trails, walking, etc. It is clean and well kept. The staff we dealt with were very friendly and helpful. Rooms were comfortable and clean. Nice pool also.

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Thank Donald B
Reviewed 1 July 2015 via mobile

Our family stayed one night and the hotel was very nice. Large rooms, good parking and location. Pool area was nice but small had nice view of city and outdoor patio area. Restaurant adjacent was very good for breakfast. Kids eat free and could get the buffet. Wait staff at the restaurant were very good. Would stay here again

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Thank Lori S
Reviewed 22 June 2015 via mobile

We had a one night stay here and it was excellent the beds were super comfortable and the pillows were to die for. I tried to buy one for home! Breakfast was ample and the staff friendly and accommodating. I will be trying other Holiday Inns in the future with out hesitation!

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2Thank Brancifortet
El Paso, Texas
Reviewed 14 June 2015

When I return to Muskegon to visit, to is usually my choice of hotels to stay in. It is so convienently located it just makes since to stay here. I still enjoy visiting all the landmarks around downtown. The hotel staff has always been very friendly. Prices are reasonable and I feel quite safe at the property. The air conditioner...

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1Thank Rose H
Reviewed 11 June 2015 via mobile

The location of this hotel is in walking distance to several bars and restaurants. There is a very nice park with several playgrounds, a bike path and a bridge over Muskegon lake. The bridge is a lovely place to watch the sunset or to catch fish. There are also bike rentals nearby. There are some historical landmarks and a ship...

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3Thank Kkrm1018
IHGCare, Guest Relations Manager at Holiday Inn Muskegon, responded to this review

Dear Kkrm1018 , Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and your nice comment regarding cleanliness. However, we’re sorry we fell below your expectation regarding our staff by not being friendly. We will look into this...

Marco Island, Fl
Reviewed 4 June 2015 via mobile

As Holiday Inn full-service properties go, this one in the center of an in-process downtown Muskegon was just better than average. Rooms look dated even though they say they were redone in 2011. Bar is really nice and staff there and the front desk were very attentive. Would return for business and value, but not the location.

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1Thank Eric J
IHGCare, Guest Relations Manager at Holiday Inn Muskegon, responded to this review

Dear Eric J, Thank you for taking the time to review our property. I am pleased to hear about your positive remarks about the staff. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It seems that we were not able to execute an exemplary hotel stay...

North Fort Myers, Florida
Reviewed 3 June 2015 via mobile

I lived here when it was built over 25 years ago...maybe more. It was a Hilton then. It was gorgeous. Now...not so much. The same paintings are hanging in the lobby. The service in the restaurant was poor. The staff at the desk and the maids, however, were excellent. The jacuzzi room we had needed lots of work. The sides...

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Helpful?
Thank Michelle G
IHGCare, Guest Relations Manager at Holiday Inn Muskegon, responded to this review

Dear Michelle G, Thank you for taking the time to write a review about our hotel. I am delighted to know that you found our staff highly commendable. However, it is truly disheartening that some aspects of our hotel fell below your standards. Please be assured that your comments will be considered when making the needed improvements in order for...

Fishers, IN
Reviewed 1 June 2015

I stayed here about six months ago but never got around to writing a review, which I always like to do, especially with experiences as good as the one I had here! My friend and I stayed here for a Christmas show featuring the Crebers and Gabriel Brown at the Frauenthal Center followed by another show of theirs at The...

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1Thank chris11828

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Third Street Grille
Third Street Grille
Cuisines: American, Bar, Steakhouse, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Muskegon Harbor!We are the only full service hotel in Muskegon, MI located within the revitalized downtown district the ideal location for both the business and leisure traveler.Perfect for the business traveler, we offer free wireless Internet throughout the hotel as well as in our guest rooms. Additional amenities include 24 hour business center, dry cleaning, free parking in our covered garage and a full fitness facility. We are conveniently located within a few miles of several area businesses. Priority Club Member? We offer PC point members complimentary breakfast Mon Fri.Looking for the perfect summer getaway? We are located within a few miles of the beautiful Lake Michigan beaches. Have some fun in the sun and return to the hotel for a relaxing experience in our indoor heated pool, saunas and whirlpool located within our state of the art Fitness Facility. Looking for additional entertainment? Located a few miles from the hotel is Michigan Adventure, Lake Express Ferry, Port City Princess, and several majestic Lake Michigan lighthouses. Walking distance you will find the Frauenthal Muskegon Theater, Christian Music Festival, Muskegon bike time, Muskegon Lumberjacks and Muskegon Summer Celebration .Join us Mon Fri at the Harbor Steakhouse from 4-7PM for our happy hour. Fri & Sat we offer live entertainment.An adventure awaits you at the Holiday Inn Muskegon Harbor, come visit us today! ... more   less 

Additional Information about Holiday Inn Muskegon

Address: 939 3rd St, Muskegon, MI 49440-1136
Region: United States > Michigan > Muskegon County > Muskegon
Price Range: $127 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Muskegon 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Muskegon Hotel Muskegon
Muskegon Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Muskegon staff and other travellers.
10 questions
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Wilmington, Illinois
over a year ago
Cincinnati, Ohio
Cincinnati, Ohio
over a year ago

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Questions? Get answers from Holiday Inn Muskegon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With very few stores in walking distance, they had no little store to buy anything like Band-Aids, Q-tips, feminine products, etc.”
 of 5 bubbles mellissak_12, 7 Sep 2016 | Read review
“Rooms toward the street are quieter, the "smoking terrace" in the back is noisy.”
 of 5 bubbles TWC1954, 23 Aug 2016 | Read review
“Choose a room facing the water and marina.”
 of 5 bubbles eagle_christine53, 20 Aug 2016 | Read review
“We had a 8th floor room. Great veiw”
 of 5 bubbles millerlittlegirl, 18 Jul 2016 | Read review
“Don't expect cold rooms, but the staff is very nice.”
 of 5 bubbles B5694NPjims, 17 Jul 2016 | Read review
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