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Fairfield Inn & Suites Muskegon Norton Shores

181 reviews
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Traveller (23)
Room & Suite (21)
Dining (2)
Overview
  • Excellent50%
  • Very good37%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“muskegon area”(11 reviews)
“room change”(2 reviews)
“felt modern”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Offers from Fairfield Inn & Suites Muskegon Norton Shores
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (181)Write a Review
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All reviewsmuskegon arearoom changefelt modernnewer hotelfree breakfastbig mallgrand rapids airportsubmarine museumbreakfast offeringsking suitenice hotelshopping centerschocolate chip cookiesdifferent locationsperfect stayslamming doorsstayed here for one night
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21 - 25 of 180 reviews
Reviewed 11 January 2017 via mobile

We love this hotel. It is the perfect location with shopping and the beach near by BUT you don't have the high volume of traffic or congestion. We love it here and have stayed 2 summers in a row. There is a great pool and...More

Thank Libby R
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 17 January 2017

Thank you for such a wonderful review! I am so happy to hear that everything from the service to the food offerings to the room cleanliness met your expectations. I will be sure to share this review with the staff and pass on the kind...More

Reviewed 5 January 2017

The staff at this location are the best of the best. Everyone is very accommodating and acknowledges you as you come and go. They also gave helpful dinner recommendations. The room was clean and the lobby was as well. Breakfast had a lot of options...More

Thank jnathan96
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 9 January 2017

Thank you for taking the time to leave this detailed review. I am pleased to hear that the front desk was accommodating for you and able to fill all your requests in a timely manner. I am glad you had a chance to enjoy breakfast...More

Reviewed 29 November 2016

Stayed here 4 thanksgiving holiday. Close 2 restaurants and mall. I booked the room online which made it easier 4 me. Considering it was a holiday weekend I got a good deal on the room. It didn't cost as much as I thought it would....More

Thank donjuanMichigan
Response from FairfieldMKGNS, Front Office Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 30 November 2016

Thank you for taking the time to leave a review about your experience! I am happy to hear that you were able to get a quiet night's rest at our hotel. We look forward to seeing you next time you are in the area!

Reviewed 27 November 2016

I extended my stay here as I was on business yet enjoyed this location! The POOL is salt water and very attractive. It is small but short laps doable. Floating is amazing on the salt water. An unusual hotel find. The STAFF went OUT OF...More

Thank mooseheads426
Response from FairfieldMKGNS, Front Office Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 30 November 2016

Thank you for taking the time to leave this detailed review. We are thrilled to hear you were able to spend an extra day in Muskegon! I am also; pleased to hear that the front desk was accommodating for you and able to fill all...More

Reviewed 5 November 2016

While staying in Muskegon by myself on a business trip, at 11:30pm on a Friday night someone woke me up by unlocking the door and walking into my room. I called out and they walked back out. I called the front desk to inform them...More

1  Thank Christine T
Response from Keith M, Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 9 November 2016

Hello Christine, I appreciate you taking the time to write this review. Please accept my most sincere apologies for the experince that you had at our facility. I can assure you that this incident is very out of the ordinary for us. Our staff works...More

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13456736
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 91 - USD 304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 91 - USD 304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (21)
Dining (2)
Questions & Answers
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Keeta2
31 August 2014|
AnswerShow all 3 answers
Response from FairfieldMKGNS | Property representative |
Unfortunately, pets are not allowed at this location. However, there are some pet boarding locations nearby to the hotel including Dog Star Ranch and Kaley Park Kennels.
0
Votes
Room Tips
"Use your AmEx card in case they double charge you."
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"Pool on first floor near door and that door slams closed in morning work hours.."
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"We were right by the elevator, and noticed no noise. Very convenient to everything."
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"Stay away from the pool area on the 1st floor as the floor around could be wet & loud!"
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