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All reviewssleep qualitybreakfast offeringsfree breakfastwaffleseasy accessstayed here for one nightshopping and restaurantsmaintenance personroom changeroom was cleanchocolate chip cookiesshower pressuredifferent locationsperfect stayslamming doorsbreakfast baramusement park
I stayed here in business for one night. It was a late arrival and I had to wait in the vestibule for 10 minutes while the clerk was on the phone. Not a good start.
The room was what you expect from a Fairfield. The...More
Very nice hotel. Our room was clean and quiet. It just a bit off the main road, so traffic is not an issue. Front desk staff was very friendly and the complementary breakfast was good. The only criticism was the room rate, which seemed high.More
Response from KeithMarr, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 4 days ago
Thank you so much for the review of our property! We are always pleased to provide the highest level of customer service, and we are so happy to hear you noticed our efforts! We hope you choose to stay with us whenever your travels bring...More
We generally stay at a Fairfield when traveling. The front desk / lobby were immaculate and our front desk clerk Lacey was great! She was friendly and very accommodating. At the time of our stay the hotel was undergoing refurbishment but that did not affect...More
Fairfield Inn and Suites in Muskegon MI was clean, quote and staff very friendly. The breakfast area was replenished often and we enjoyed the selection. We had a little difficulty accessing the internet and the speed appeared slow. We'd stay here again. Comfy beds.More
Thank Donna H
Response from KeithMarr, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 1 week ago
Thanks for the great review Donna! We are very pleased your stay went well, as my staff aims to meet and exceed all expectations of our valued guests like you! I do apologize for any inconveniences with our internet speed, and we will investigate this...More
For $200+ a night you would expect a more positive experience. Our room was one of the smallest hotel rooms I’ve ever stayed in and the two double beds seem to be amazingly small. They had one ice machine on the ground floor and...More