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Shoreline Inn & Conference Center, an Ascend Hotel Collection Member

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477 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Kennesaw, Georgia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

This is a very nice property in an absolutely fantastic location near all tyhe downtown restaurants. It has a beautiful view of the harbor! The rooms are large and very nice and the beds are very comfortable. It was very disappointing for such a great property to have a check-in clerk who was obviously not very happy to be there.... More 

Helpful?
Thank David M
Pittsburgh, PA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

We loved our stay at the Shoreline Inn! This was our first time in Muskegon. We were in town because we were attending a For King and Country Concert at the LC Walker Arena. The hotel’s location was perfect for us… A short walk across the street and the entire walk was well-lit after dark. Every staff member we encountered... More 

Helpful?
Thank benz7
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

Thank you so much for the five star review! We appreciate the time you took to provide us with feedback and the very detailed information you provided to us and fellow travelers. I also love the view from the hotel. It's a great place to work and to stay. Our dedicated staff looks forward to welcoming you back whenever your... More 

Big Rapids, Michigan
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

This is a very amazing property. The staff were all very friendly and accommodating. The common area of the hotel appeared clean and well kept. There is a little convenience store in the lobby that has souvenirs, snacks, drinks, beer and wine. I had a corner room on the 8th floor overlooking the marina. The room was very comfortable and... More 

Helpful?
Thank Mark D
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

I loved reading your review! Thank you so much for the kind words about the staff and the hotel. If you liked the Cuban, make sure to order the nachos next time you are here. They are, hands down, my favorite thing on the Bistro menu. We look forward to welcoming you back soon! More 

Michigan
Level Contributor
54 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago via mobile

My husband and I had a getaway and stayed here. It was a nice hotel, needs some upgrading in the rooms. Although, the rooms are a nice size, we stayed in a corner suite. Also came with a mini fridge which is always nice to have when you have leftovers from dinner. Breakfast was alright, the entrance seemed to be... More 

Helpful?
Thank AW891114
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

Thank you for taking time to write this review. We appreciate the feedback. We always strive for five star reviews and I am sorry that we did not exceed your expectation during this stay. We will definitely look into the congestion issues in the breakfast area. I am sorry you didn't find much to do within walking distance. There are... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Besides the great location, the views, neat interior and a great restaurant next door, the upper rooms have sliding glass walls/doors whereby ur room becomes a balcony. So cool. Rooms can be pricey during season, so we plan on off season stays.

Helpful?
Thank Charles S
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

My favorite too! Thank you for the kind review. I enjoy the hotel in the off season well because there are still so many cool things to do in the area. Plus the winter menu at The Lake House is spectacular! We look forward to your next visit. More 

1 review
Reviewed 4 weeks ago

The hotel was beautiful from the exterior right beside the harbor and boat parking to the interior designs and furniture. The view from our balcony was the yacht parking lot and the Muskegon Lake. The Lakeview restaurant was absolutely great. The burgers looked so good but I opted for a seafood signature dish at $26,00 but was it ever worth... More 

Helpful?
Thank Phil D
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

I was so happy to read your review and see we've amazed you! Thank you. You really should come back and have that burger though. If you are really daring, you could have the burger that uses grilled cheese sandwiches as the bun. It's delicious...and filling! Thanks again for the five star review. We appreciate your business! More 

Muskegon, Michigan
Level Contributor
3 reviews
Reviewed 28 October 2016 via mobile

So unique and beautiful! Such a great setting and location. We loved grabbing drinks at the hotel bar and simply enjoying the view. Rooms were clean and comfortable. We loved the Bath and Body amenities!

Helpful?
Thank mpg2154
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

I am so happy you enjoyed our upgraded amenities at the hotel. Thanks for the review. We look forward to welcoming you back soon! More 

Kalamazoo, Michigan
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 October 2016

We had to be in the area for a business trip, and selected this hotel because of the location. The hotel was nicely decorated, and the view from our room was breathtaking. Our room had the faint odor of pervious cigarette smoke, which was unpleasant to us as we are nonsmokers. It was not overpowering, but not pleasant. Opening up... More 

Helpful?
Thank Cynbuy
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

I am so sorry that you didn't get a good night's sleep. That's the basic function of our job and I apologize we didn't get it right. I do hope you will come back and see that each bed is different and there isn't typically smoke in the guest rooms. Upon your return, I am sure you will regain the... More 

Taylorsville, Kentucky
Level Contributor
9 reviews
Reviewed 26 October 2016

This place is great. The staff was very friendly an very informed. They have a pontoon for rental that was great for a little trip on the lake. The rooms were very nice and clean. The views were out of this world

Helpful?
Thank davenportjohn0717
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

Thanks for the great review! Isn't the pontoon fun? I do hope that you will annually celebrate your anniversary with the Shoreline Inn! So...a little late, but Happy Anniversary! More 

Decatur, Indiana
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 October 2016 via mobile

My wife and I visited the Muskegon area for the first time on October 21, 2016. Since we had never been to area before we had no idea what to expect for our hotel options. Thank goodness for Trip Advisor, they had the Shoreline Inn ranked as the number one place to stay, and believe me it is!! No other... More 

Helpful?
Thank Jeff S
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

Thank you so much for the five star review! We are grateful for all our guests that take time to send feedback and I am so happy that their information led you to us! We look forward to welcoming you back soon! More 

258 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Shoreline Inn, an Ascend Collection Hotel, is a full service, modern vintage themed, waterfront resort located on Muskegon Lake in Muskegon Michigan. Built new in 2002 and updated in 2013, the hotel features oversized rooms, floor to ceiling window walls, 1st class amenities, business level accommodations on our "Club" floor and spectacular views of Muskegon and Muskegon Lake. ... more   less 

Additional Information about Shoreline Inn & Conference Center, an Ascend Hotel Collection Member

Address: 750 Terrace Point Rd, Muskegon, MI 49440-1100
Region: United States > Michigan > Muskegon County > Muskegon
Price Range: $128 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shoreline Inn & Conference Center, an Ascend Hotel Collection Member 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Shoreline Inn At Terrace Point Hotel Muskegon
Shoreline Hotel Muskegon
Shoreline Hotel At Terrace Point
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Questions & Answers

Here's what travellers have asked, with answers from Shoreline Inn & Conference Center, an Ascend Hotel Collection Member staff and other travellers.
5 questions
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Questions? Get answers from Shoreline Inn & Conference Center, an Ascend Hotel Collection Member staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites w/ sliding glass walls to make the entire room a balcony.”
 of 5 bubbles B3573FPcharless, 2 Nov 2016 | Read review
“Facing the Lakeview restaurant”
 of 5 bubbles , 1 Nov 2016 | Read review
“lake side view rooms are awesome”
 of 5 bubbles davenportjohn0717, 25 Oct 2016 | Read review
“West side best for harbor and sunset views”
 of 5 bubbles Bamacpl93, 18 Oct 2016 | Read review
“Only King Rooms have water views, so book accordingly. I was in room 505 it overlooked Lake Muskegon and a small marina”
  • the room feels
  • view from room 505
 of 5 bubbles KarinMarie67, 27 Sep 2016 | Read review
5 of 5
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