Shoreline Inn & Conference Center, Ascend Hotel Collection
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Shoreline Inn & Conference Center, Ascend Hotel Collection

Traveller (367)
Penthouse Suite
Room & Suite (165)
Shoreline Inn & Conference Center, an Ascend Hotel Collection Member
Videos (1)

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Avg. AU$291 /night, 2/14 - 2/15
AU$356
per night
AU$282
per night
AU$207
per night

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About

#1 of 13 hotels in Muskegon
4.4 of 5 bubbles
Location
4.3 of 5 bubbles
Rooms
4.0 of 5 bubbles
Value
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.3 of 5 bubbles
Sleep Quality
Take a step away from the busy world and relax with a stay at the Shoreline Inn & Conference Center, Ascend Hotel Collection® - the only full service hotel on the water in Muskegon! You’ll enjoy breathtaking views of Muskegon Lake and Downtown Muskegon from our guest rooms with full-wall atrium windows and doors, French balconies and walk-out terraces. You won’t find another hotel like this one in Muskegon. Take a walk along Terrace Point Marina, located just behind our hotel, and watch boats come in and out of the marina — or just watch the sun set. Two onsite restaurants - The Lake Effect Bistro & Lounge and The Lake House Waterfront Grille - offer multiple options for delectable food and drink options... all with complimentary spectacular views! You'll find your guest room arranged to help you feel like you're home with amenities like a microwave, mini-fridge and Keurig coffee maker. Free WiFi will help you stay connected whether you’re here for business or pleasure. Additional amenities include an indoor pool with two hot tubs, an outdoor pool (open seasonally), fitness room and coin-operated laundry.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Snack bar
Banquet room
Meeting rooms
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour front desk
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Kitchenette
Microwave
Flatscreen TV
Hair dryer
Room service
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Hotel links

Location

750 Terrace Point Rd, Muskegon, MI 49440-1100
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Muskegon Airport
Gerald R. Ford International
71.5 km
See all flights

Reviews
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Detailed Reviews
travel_addict583 wrote a review Dec 2024
Iowa
+1
4.0 of 5 bubbles
This hotel has a FANTASTIC lake view if yourr room is on the lakeside-we put in a request for one and we were stoked when we got one. Staff were very nice there for our whole stay. We were on the 9th floor facing the lake and overlooking the marina and got one of the updated corner suites. The decor and space were really nice. No tub but we were able to make the shower work for our family’s needs. TVs were on the smaller end and I was a little disappointed with the lack of drawers. There was just an empty bookshelf under the TV that I used to put our clothes so that it was easy to get to for myself and child. Kitchenette had a counter with a sink, fridge, microwave and coffee pot. We brought our own breakfast but it is available for an additional cost and there is a connected restaurant. Another pro is it is easily in walkable distance to downtown which we took of advantage of to check out the local restaurants and coffee shop. All in all this is a hotel I would stay at again. The decor in the lobby could use some updates but I know they are working on updating the rooms at the moment.
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Date of stay: August 2024Trip type: Travelled with family
Room Tip: If you’re wanting a lake view room request it at booking to increase your chances of getting one.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kristy M wrote a review Dec 2023
Rothbury, Michigan
Hotel's Favourite
5.0 of 5 bubbles
Front desk was friendly and easy check in. Bed was comfortable. Room was clean. Rates were reasonable for top floor penthouse. VIEWS WERE AMAZING! Marina, lake and city lights from this corner room. Only down side was no breakfast offered besides some pre-made warm up sandwiches. But that was ok. Plenty of amazing breakfast options in town are available.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matt R wrote a review Nov 2024
Dearborn, Michigan
4.0 of 5 bubbles
After a hellish week my wife and I needed the healing of Lake Michigan, so we booked this hotel at the last minute for our second stay there. We got a 10th floor suite, room 1005. The suite was spacious with plenty of room to spread out and relax. The room was also scrupulously clean, and the bed was a perfect balance of cushy and firm. And either we didn't have any neighbors or the walls here are plenty thick; there was absolutely no noise from neighbors during our stay. And the views are absolutely magnificent, of Muskegon Lake and the marina next door. I have only a few minor quibbles. This hotel opened in 2002, and it looks as though the decor hasn't been touched since. So everything is still mauve and gold, and it's beginning to look really dated. The furniture and wall coverings are also getting pretty long in the tooth. The doorknobs on the bedroom could be pulled right out of the doors, and there was a bad patch job on the wallpaper in the bathroom. Also, why the dinky 32 inch TVs? Even two star hotels have bigger ones now. And we were bummed that the hot tub was "down for maintenance." On the bright side, the little cafe off the lobby makes a great sandwich if you want a quick meal without leaving the premises. Since this is the only real waterfront hotel within a pretty big radius, we'll probably be back.
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Date of stay: November 2024
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M.M. wrote a review Aug 2024
Valparaiso, Indiana
2.0 of 5 bubbles
You are paying for the view, if you are lucky to have a room facing the marina, which is very beautiful! Customer service was nice, although they made us aware upon check in, that they do not accept cash, as a form of payment. The hotel and at least the room we stayed in, is extremely dated. Our room had a beautiful view, which was an upgraded charge, but our bathroom sink clogged, every time we brushed our teeth. The bathtub and shower were extremely dated, old, and moldy in spots. There was a scent of boys pee in our carpet, right outside of our bathroom, iykyk, that was overwhelming. At one point the entire lobby smelled like sewage, and one of the hot tubs did not work. The bar had amazing drinks, but we did not try any of the food on the dinner menu. Breakfast wasn't able to be ordered hot, due to an oven breaking. However, the blueberry muffin I purchased was good. The restaurant that is located behind the hotel is great to sit at and watch the sunset, and the food and drinks we had were wonderful. However, with all things considered, especially the condition of the rooms, we would not book a trip to that hotel again, unless it were fully remodeled.
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Date of stay: July 2024
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Wait for the full remodel before booking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mdogg79 wrote a review Mar 2023
Lansing, Michigan
+1
5.0 of 5 bubbles
My room (408) was clean if not just a tad dated but it worked fine for my needs and I slept well. Staff at the reception and the bar as well as housekeeping were all very friendly and helpful. I didn’t pay for my stay (attended a conference/work paid) so I don’t know what it cost but it’s walkable to downtown as well as the harbor - I’d stay here again & recommended it to others.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robin L wrote a review July 2024
Ann Arbor, Michigan
1.0 of 5 bubbles
Custom service at this resort waterfront hotel was terrible. In the summertime don’t plan on using the pool or amenities before check-in (4pm). The manager provided a very rude email post after our stay when addressing the issue. If you are vacation you can find other hotels in the area who enjoy better customer service. @choicehotels we were very disappointed.
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Date of stay: July 2024Trip type: Travelled with family
Room Tip: Muskegon is lovely Lake Michigan city. The beaches are extraordinary. Lots to do and good...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Veronica Berkemeier wrote a review June 2021
Rives Junction, Michigan
2.0 of 5 bubbles
Multiple staff watched me, a mother, push a large heavy cart up to my room with a baby on my hip while holding my toddler's hand. No help was offered. I called 4 times to make sure I had a pack and play in my room and even confirmed at check-in, and when I got to my room there wasn't one. I had to request it again. Then when they finally brought me the pack and play, they didn't bring a sheet, and when I requested one the very underdressed staff said we don't have those. He said he could bring me a normal sheet but that's a suffocation hazard. I had to go all the way downstairs and complain and come to find out they actually had 2. The staff was too lazy to even find out. I could have overlooked the unkept dated hotel if the service had been on par but it wasn't. The price for this hotel is exceptionally overpriced. I wouldn't stay again for half that price. Not only that but breakfast was supposed to be included and they said they can't do it because of COVID. I just got back from other hotels and they all delivered food to my room. They should have at least offered a discount since they advertised breakfast was included and it wasn't. False advertisement. The bathroom soaps and amenities offered at this hotel were cheap and didn't match the price charged.
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Date of stay: June 2021
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda M wrote a review July 2023
2.0 of 5 bubbles
Good:
* location on the lake

Bad:
* no ceiling fans in room
* A/C didn’t work because air intake was completely clogged with dust and dirt (See pic)
* We found 2 large bottles of hard liquor in the freezer. Not good for a room with kids… cleaning staff must not have checked the fridge.
* Poor lighting in the room.
* Greeted by front desk staff “What’s up?”
* On-site restaurant is closed
* Parking lot is pitch dark around the edges of the property.
* Security guard on constant smoke break right outside the entrance.
* Mold around the ceiling light outside the bathroom

I can not recommend this hotel.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beth wrote a review June 2023
2.0 of 5 bubbles
I cannot believe that this is the #1 rated hotel in Muskegon. It felt like it hadn't been updated in 40 years. The elevator and our room had an unpleasant smell and the room felt very old. The vanity/shower in the bathroom were items you might pick up at a garage sale if you want to remodel on a budget. There was even a burn stain on the vanity top. The price we paid was comparable to a 4-5 star hotel but with a 2 star feel. The hotel was on the water, but not as nice as the photo shows. The whole place gave a creepy vibe.
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Date of stay: June 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maureen R wrote a review Mar 2022
+1
5.0 of 5 bubbles
Nice hotel and clean, spacious rooms. Housekeeping was limited (which we've stopped using anyway since the pandemic). We were told you could request it but had to give 24 hr notice. There was only 1 garbage can in the room, definately needed another. Other than that, everything was great. They will be updating the hotel this year, though we thought it was fine. Loved the drawers in the bathroom vanity.
There wasn't any breakfast on site.
We ate at the bar the first night. It was fine.
We ate at the restaurant the 2nd night. It was very good. We had the Whitefish and Ceasar Salad. Also had dessert.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: On-site parking Indoor pool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hthrgrg asked a question Oct 2020
Anderson, Indiana37 contributions7 helpful votes
Is your indoor pool currently closed due to Covid?
Answer from Emad K
Bloomfield Hills, Michigan19 contributions9 helpful votes
When we were there late August and early September, the answer is yes it was closed.
laurenhop86 asked a question Aug 2018
Zeeland, Michigan
When do you close your outdoor pool?
Answer from Cello12345
Urbana, Illinois819 contributions161 helpful votes
The marina next door has an outdoor pool, but the hotel pool is indoor. It was under construction when we visited this spring.
Answer from Lisa G
Your room should have absolutely been both cleaned properly and inspected by a supervisor. Our Director of Housekeeping has left you messages with her contact information if you would like to speak about your experience directly with the hotel.
Answer from Shadowe10
Ocala, Florida204 contributions68 helpful votes
Agree with 932monam... the bike path is lovely and well maintained.
Kim B asked a question June 2017
Newcastle, Canada14 contributions9 helpful votes
any problems with tv
Answer from Michelle H
Gaylord, Michigan53 contributions4 helpful votes
No problems with the TV- the controller took a little time to figure out...
travel_addict583 wrote a tip Dec 2024
Iowa83 contributions1 helpful vote
4.0 of 5 bubbles
"If you’re wanting a lake view room request it at booking to increase your chances of getting one."
Read full review
dreamer_iam_travel wrote a tip Sept 2024
Milwaukee, Wisconsin295 contributions37 helpful votes
5.0 of 5 bubbles
"Some rooms have a bathtub vs shower only. Specify at checkin if you have a preference. "
Read full review
flypiggy wrote a tip Aug 2024
Saint Johns, Michigan829 contributions64 helpful votes
5.0 of 5 bubbles
"Book the lake view room and it worth every penny!"
Read full review
M.M. wrote a tip Aug 2024
Valparaiso, Indiana1 contribution
2.0 of 5 bubbles
"Wait for the full remodel before booking. "
Read full review
Robin L wrote a tip July 2024
Ann Arbor, Michigan61 contributions22 helpful votes
1.0 of 5 bubbles
"Muskegon is lovely Lake Michigan city. The beaches are extraordinary. Lots to do and good restaurants."
Read full review
Not the right property for you?
There are more places to choose from in the Muskegon area.
PRICE RANGE
AU$200 - AU$245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shoreline inn at terrace point hotel muskegon, shoreline hotel muskegon, shoreline hotel at terrace point
LOCATION
United StatesMichiganMuskegon CountyMuskegon
NUMBER OF ROOMS
140
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SHORELINE INN & CONFERENCE CENTER, ASCEND HOTEL COLLECTION (AU$200) - 2025 Prices & Reviews (Muskegon, MI) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Shoreline Inn & Conference Center, Ascend Hotel Collection
Which popular attractions are close to Shoreline Inn & Conference Center, Ascend Hotel Collection?
Nearby attractions include Hackley and Hume Historic Site (0.9 km), USS LST 393 (0.7 km), and Muskegon Museum of Art (0.7 km).
What are some of the property amenities at Shoreline Inn & Conference Center, Ascend Hotel Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shoreline Inn & Conference Center, Ascend Hotel Collection?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Shoreline Inn & Conference Center, Ascend Hotel Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shoreline Inn & Conference Center, Ascend Hotel Collection?
Yes, free parking is available to guests.
What are some restaurants close to Shoreline Inn & Conference Center, Ascend Hotel Collection?
Conveniently located restaurants include The Lake House Waterfront Grille, Carmen's Cafe, and Pigeon Hill Brewing Company.
Are there opportunities to exercise at Shoreline Inn & Conference Center, Ascend Hotel Collection?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Shoreline Inn & Conference Center, Ascend Hotel Collection?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Shoreline Inn & Conference Center, Ascend Hotel Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Shoreline Inn & Conference Center, Ascend Hotel Collection?
Many travellers enjoy visiting Hackley and Hume Historic Site (0.9 km), USS LST 393 (0.7 km), and Scolnik House of the Depression Era (0.8 km).
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