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Soaring Eagle Waterpark and Hotel

Booking.comUSD 161*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 174*
USD 161*
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USD 174*
USD 174*
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Soaring Eagle Waterpark and Hotel
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402 Reviews from our TripAdvisor Community

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Showing 402: English reviews
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Reviewed 4 days ago NEWvia mobile

We stayed there for 2 nights. The resort and room were very nice. The water park was fun, but slowly lost interest after about a few hours of being there. The arcade was not catching the kids attention. Afterwards, I wished there were more food options there to choose from. The last night,we took our family to the casino for...

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Helpful?
Thank Carrie C
Reviewed 2 weeks ago

Our room was write down the first hallway more then half way down. It was a very nice room had everything in there, Beds was very comfortable. Pool area was very fun with the grandsons they could`nt get enough time to spend with me in the water i had 3 boys they all loved it very much. Pool bathrooms was...

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Thank Eva C
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Boozhu! (Hello!) Thank you for taking the time to share your feedback with us. We are very happy to hear that you and your family had a great time. We appreciate the great feedback about our facility and look forward to servicing your family again. Miigwetcch! (Thank you!)

Reviewed 3 weeks ago via mobile

Waterpark is clean and well taken care of. Just not much to do. My son is just under 48 inches but still wants to do more than play in a splash pad. He played more in the regular pool down the hall. You are better off paying $10-20 more and going to Kalahari or Great wolf lodge.

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Thank Jenna J
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Miino-Giizhep (Good Morning), Thank you for taking the time to write your review and letting us know about your experience. I appreciate your kinds words about the cleanliness and condition of our waterpark. We want all of our little guests to have a great time in the waterpark but safety is our number one priority. Our aquatics team has a...

Fort Lauderdale, Florida
Reviewed 4 weeks ago via mobile

I know must people think Soaring Eagle is a Casino from the Indians for seniors. Yes, that's true but they also have a fun family friendly yet still senior friendly hotel and waterpark resort just across the street. The waterpark is nice and the hotel is better! Has a nice little redemption (tickets or points ala chuck cheese) arcade as...

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1Thank JimDeBerry
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Miino-Giizhep! (Good Morning!) Thank you for taking the time to write your review and letting us know about your visit with us. We appreciate your kind words about our hotel, waterpark, and arcade. As a member of the Saginaw Chippewa Indian Tribe, we are very proud of our newest property, culture, and heritage. Thank you again and we hope to...

Reviewed 10 April 2017 via mobile

Check in was smooth and efficient, even with a fairly crowded lobby. There were enough people at the desk to provide quick service. The room was fine, if unremarkable. It seemed to be clean and fairly updated, and the curtain was great at darkening the room in the morning. We were going to walk to the casino, but as we...

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Thank Jxnray7
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Miino-Giizhep! (Good Morning!) Thank you for taking the time to write your review and letting us know about your experience. I am always happy to hear from our guests but regret that there were some issues during your visit. While reviewing your post I noticed that you referenced broken tiles on our pool. Our hotel pool does not contain tiles...

West Bloomfield, Michigan
Reviewed 10 April 2017 via mobile

This was our first time at this waterpark hotel. It definitely isn't high end, but that isn't what you need for a weekend with the kiddos. Dance party and magic show in the evening was lovely. Much more relaxed than Kalahari and Great Wolf, and better value in the restaurant too. Staff was great, especially the guy working the Flow...

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Thank LawyerMommy100
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Boozhu! (Hello!) Thank you for taking the time to tell us about your recent experience and for your kind words about our property. Our promotions team members enjoy hosting themed activities and events for our little guests. I am happy to hear that your children had a blast and our flow rider lifeguards were very helpful. Again, thank you for...

Reviewed 6 April 2017 via mobile

It's Spring Break in MI. This hotel is fine for what we paid. Lobby is nice, room is satisfactory, we are disappointed in the pool area. It's very limited seating for the number of rooms here. Too many taken up with dirty towels. You can smell cigarette smoke even in lobby area from casino. I wish they had an adult...

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Thank Lisa J
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Boozhu! (Hello!) Thank you for taking the time to tell us about your experience during your visit with us. We are always happy to hear from our guests as it helps us become better at what we do. Soaring Eagle Waterpark and Hotel does not have a casino at our location. I believe you are referring to our sister property...

Augusta, Michigan
Reviewed 6 April 2017

We decided to go since Family had already booked. When I called they didn't have 2 of the same rooms but had 2 different rooms types. I had to make separate reservations for each night (which was ok since I was calling late on spring break and was happy to get a room). We stayed in a king room. It...

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Thank Julie W
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Boozhu! (Hello!) Thank you for taking the time to write your review and telling us about your stay. We truly appreciate the kinds words about our guest service agent Rae and glad to know that she was able to take care of your needs. We were also happy to hear that your family enjoyed the waterpark, cabana experience, food, and...

Chesterfield, Michigan
Reviewed 4 April 2017 via mobile

This is our second visit to the water park in about 4 years, now I remember why we haven't been back since the first time. We got to the hotel around 3pm to check in. Super long line to check in, it was almost to the doors, a good half hour in line, but thankfully the rooms were ready. Room...

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Thank kokoshelby
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Boozhu! (Hello!) Thank you for taking the time to share your feedback. We are always happy to hear from our guests but regret to hear that you were displeased with our waterpark operations. We completely understand your frustration as some of our attractions were closed due to staffing levels. We recently hosted a Spring Job Fair to help us increase...

Reviewed 31 March 2017 via mobile

The room was disgustingly dirty. Oily sticky substance on both headboards, dirty kleenex shoved back into kleenex box, dirty bathroom walls, dust on everything. Even the ink pen in the room was dirty. Never again.

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Thank Audra A
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Boozhu! (Hello!) Thank you for taking the time to write your review. We are always happy to hear from our guests but regret that it was this type of experience that prompted your post. Spring break is our busiest time of the year. Even so it is not an excuse for the problems that you experienced. We will be sharing...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Soaring Eagle Waterpark and Hotel design includes a 243 hotel room, a 45,000 square foot indoor water park that features a waver rider, one body slide, one bowl slide, a rock climbing wall, lazy river, children's play area and a private adult pool. It will also include a full service restaurant that seats 134 indoor and 72 outdoor patrons, an arcade and other traditional hotel amenities. The newly built facility will also incorporate a pro shop which will run the existing golf course. ... more   less 

Additional Information about Soaring Eagle Waterpark and Hotel

Address: 5665 E Pickard St, Mount Pleasant, MI 48858-5013
Region: United States > Michigan > Isabella County > Mount Pleasant
Price Range: $139 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Soaring Eagle Waterpark and Hotel 3*
Number of rooms: 243
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Questions & Answers

Here's what travellers have asked, with answers from Soaring Eagle Waterpark and Hotel staff and other travellers.
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Questions? Get answers from Soaring Eagle Waterpark and Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably futher from water park but thats a guess.”
  • Lookin out from 3 rd floor.
  • inside kingroom ada access.
S5312TQjesusr, 28 Feb 2017 | Read review
“There was no hot water in room. ”
711deannan, 14 Feb 2017 | Read review
“I was very happy i left 5.00 for the ladies!! thank you for a clean room”
, 14 Feb 2017 | Read review
“Need bigger coofee pots”
, 13 Feb 2017 | Read review
“No problems.”
miander12, 13 Feb 2017 | Read review
5 of 5
Booking.com
USD 161* /night
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Expedia.comUSD 174
Orbitz.comUSD 174
TravelocityUSD 174
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*Disclaimer
Prices are for 1 room, 2 adults
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