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BEST WESTERN Valley Plaza Inn

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282 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Grand Rapids, Michigan
Level Contributor
3 reviews
Reviewed 2 days ago NEW

We came in at night - Jenna was very friendly when we checked in so it starts out well. As you pass the workers for breakfast etc they are also friendly. Then even the gal who changed out our towels said to just stop her in the hallway if I think of anything else I may need. We've been here... More 

Helpful?
Thank rbjholmes
Muskegon, Michigan
1 review
Reviewed 4 days ago NEW

All the staff is very helpful and kind. I stay at the valley plaza best western twice a week for business. The hotel is in a great location with places to eat situated next door and across the street. It's also just a couple miles from down town.

Review collected in partnership with Best Western

Helpful?
Thank robrY8694QI
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

I would like to thank you for taking the time to post a review in regards to your stay at our hotel. We are pleased to see that each visit, you find comfort and cleanliness. Thank you for choosing our BEST WESTERN Valley Plaza Inn . We look forward to your next visit. More 

Midland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

The room was clean the bathroom was clean. The beds and pillows were very comfortable. The staff was very friendly and the breakfast had a lot of choices. This hotel was a good value.It is close to outdoor activities and shopping.

Review collected in partnership with Best Western

Helpful?
1 Thank P3124RYcherylm
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest, Thank you for taking the time to post a review in regard to your recent stay. We are happy to see that our staff, as well as our hotel left you smiling and happy. We look forward to your next visit. Thank you for staying with us More 

Gobles, Michigan
1 review
Reviewed 2 weeks ago

I had a great stay at the best western in midland Michigan when I traveled for work. The front desk girl Lana was exceptional in taking care of all my questions and needs. I would definitely stay here again and I can't wait to come back.

Helpful?
Thank gobles74
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest, We are pleased to hear you enjoyed your visit at our hotel. We look forward to seeing you back in the future. Thank you for choosing our BEST WESTERN Valley Plaza Inn. More 

Farwell, Michigan
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

We took our children to the hotel to celebrate a birthday. Across the parking lot is a bowling alley, game room, indoor mini gold, bumper car, lots to do. Pool area and hot tub are nice. Pretty decent breakfast. While they have a work out room, the equipment isn't great.

Helpful?
Thank Jennifer S
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for your thorough review and many thoughts regarding your recent visit with us! We are excited to have had you as our guest and appreciate your recommendation of our hotel to others. More 

2 reviews
Reviewed 3 weeks ago via mobile

Wonderful weekend get away! Enjoyed the pools, sauna and hot tub! Great service and clean rooms! Breakfast buffet was great..lots to pick from. The waffles were a hit with the kids. This is our 3rd or so time staying here. We'll be back again.

Helpful?
Thank Stephanie L
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you so much for choosing to stay with us at Best Western Valley Plaza Inn Midland MI and for your five star review. We're truly grateful to have guests like you stay with us.. We're glad to hear your stay was convenient and hope you will stay with soon! More 

1 review
Reviewed 3 weeks ago

We come here as a relaxing getaway, where our kids can swim and we can relax. Having the bowling alley, with all of its awesome things to do, so close is a great plus. The free breakfast in the mornings is great. We come here often and will continue to. We would recommend this hotel to anyone looking to relax... More 

Helpful?
Thank Geromy L
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest we appreciate your feedback. Thank you so much for staying with us. Have a safe trip until we see you again. More 

Sault Ste. Marie, United States
1 review
Reviewed 4 weeks ago

The room was above average, the food was great with amenities like bowling, game room, putt putt golf, lounge were great! The only problem was the internet connection was not dependable. This is important for those doing business during down times in the Hotel.

Review collected in partnership with Best Western

Helpful?
Thank Regina R
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest Thank you for the review, we are happy to see that overall you enjoyed your stay with us. I have made note of your complaint about the internet and will be sure to bring these to our employees attention. Thank you for your time. Have a great day. More 

1 review
Reviewed 5 weeks ago

Restful night sleep , Jenna our front desk lady . was very helpful and friendly . rooms were clean and quiet and woke up refreshed . Hot tube and the pool were both clean and refreshing . would bring my family back to enjoy

Helpful?
Thank Brian S
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest Thank you for choosing our Best Western In Midland MI, and also for taking the time to publish a review in regards to your stay. We are happy to see that you enjoyed your stay. We look forward to your next visit with your family. More 

Sturgis, United States
1 review
Reviewed 29 October 2016

We were encouraged to use this location by the host vendor of a conference I was attending, the facility is dated, dingy and not well kept. Several other attendees had a similar experience and have vowed to never return.

Review collected in partnership with Best Western

Helpful?
Thank Christopher Y
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest We do apologize that you did not enjoy your stay. Cleanliness is our top priority, as well as the happiness of our guests. We hope to see you in the future, we will do our best to provide you great service. If you experience a problem to any property please ask at the front desk we will definitely... More 

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about BEST WESTERN Valley Plaza Inn

Address: 5221 Bay City Road, Midland, MI 48642
Region: United States > Michigan > Midland
Price Range: $103 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Valley Plaza Inn 2.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Best Western Valley Plaza Hotel Midland
Best Western Midland
Midland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Valley Plaza Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Valley Plaza Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor with slider door right outside.”
 of 5 bubbles gobles74, 16 Nov 2016 | Read review
“upstairs balcony are a nice size and offer a nice look of a well kept yard children safe.”
 of 5 bubbles fjfedewa, 20 Oct 2016 | Read review
“This side of town has lost some of it's attractions, but everything is ten minutes away on the nearby expressway.”
 of 5 bubbles Vangogh61, 20 Sep 2016 | Read review
“courtyard view with balcony or patio.”
 of 5 bubbles kimberlyr469, 20 Aug 2015 | Read review
“Rooms with fridge, because some don't have it.”
 of 5 bubbles hooby2015, 3 Aug 2015 | Read review
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