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Comfort Inn Marshall

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197 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Marshall
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Showing 196: English reviews
Shelby Twp Mi
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 August 2016

This is nice newly renovated hotel. The staff is excellent very helpful and friendly. They have a nice morning breakfast they offer. The only problem I ran into wanted to pay cash when I checked out and my credit card was charged. The front desk person was unsure how to credit my card back, which was not a big deal.... More 

Helpful?
Thank Shari S
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Shari S, I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you again for taking the time to let us know how we are doing. Kind regards,... More 

New Albany, Ohio
1 review
Reviewed 29 August 2016

The price of the room way overpriced for the value. Many of the curtains were slit in the windows. Hallways were musty. Room was OK. Not a fan of rooms that have the sink in the room vs. in the bathroom. Bathrooms were very small. Teenage kids did not want to take a shower due to the stall being very... More 

Review collected in partnership with this hotel

Helpful?
Thank footsie119
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Footsie119, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your request of a first floor room on your recent visit. I have shared your feedback with the housekeeping staff to ensure we handle... More 

Marshall, Michigan
2 reviews
Reviewed 27 August 2016

Clean hotel very friendly staff. Rooms very nice.discount for college families. Recommended great place too eat. Relaxed. Nice pool and hot tub.. breakfast go or. Coffee and cookies great. Snacks available.

Review collected in partnership with this hotel

Helpful?
Thank W6825GUdavids
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear W6825GUdavis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Troy, Michigan
1 review
Reviewed 24 August 2016

No elevator, old worn carpet and furniture, damp dusty mildew smell in lobby, halls and room. Did I mention no elevator, and I was on the second floor. This was nowhere near up to Comfort Inn standards, and the rate was 149.00. I've stayed in Comforts for a bit more than half that, that were new or like new.

Review collected in partnership with this hotel

Helpful?
Thank rogerpage2
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear rogerpage2, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

West Lafayette, Indiana
1 review
Reviewed 24 August 2016

I was happy with the staff but the bedding needs to be checked before it is put on bed !Overall breakfast was good the rooms were small compared to other comfort inn suites.. Pool and hot tub was nice.

Review collected in partnership with this hotel

Helpful?
Thank H5984RDtracyb
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear H5984RDtracyb, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Monroe, Michigan
1 review
Reviewed 23 August 2016

good over all, quiet, wish they had an eleavator, close to casino and dinning, friendly staff, easy check in, microwave and refrigerator nice, not too many contractors staying there, mornings were not too noisy, beds were excellent

Review collected in partnership with this hotel

Helpful?
Thank jeromew425
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear jeromew425, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Lawrenceville, Illinois
1 review
Reviewed 21 August 2016

The room was on the small side, but nice. The furniture was dusty, which is the reason for the lower rating. On the plus side, the beds were very comfortable. Hotel staff members were very friendly and pleasant. We would recommend this hotel to friends and family travelling in the area.

Review collected in partnership with this hotel

Helpful?
Thank Mark Y
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Mark Y, I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I will share your review with the housekeeping staff to make sure everything in the rooms are... More 

Fenton, Michigan
1 review
Reviewed 19 August 2016

The only downside to this trip is that the property could be updated a little. Very clean and great service, just a little dated. Our group has used this hotel for it's location for a few years now for our annual golf outing. Looking forward to next year!

Review collected in partnership with this hotel

Helpful?
Thank ken s
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Ken, I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you next year for your... More 

Highland, Michigan
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 August 2016

My stay was good, not great. This hotel is a nice, fairly clean, middle of the road place. No complaints, but no wonderful surprises either. I will stay there again when in the area. Pet friendly. Close to Marshall.

Review collected in partnership with this hotel

Helpful?
Thank janett180
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Janett180, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Eau Claire, Wisconsin
Level Contributor
5 reviews
Reviewed 16 August 2016

We always stay in CI&Suites, this is one of the best. The service and the staff were most helpfful. Breakfast was excellent Very quiet, no noise from the high way. Very clean and welcoming. When traveling, I would highly recommend this hotel. Great value compared to other motel we have stayed in.

Review collected in partnership with this hotel

Helpful?
Thank dnyspearl
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear dnyspearl, I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am very happy that you enjoyed your stay here. Thank you so much for your business and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn Marshall

Address: 204 Winston Dr, Marshall, MI 49068-8526 (Formerly Amerihost Inn)
Region: United States > Michigan > Calhoun County > Marshall
Price Range: $117 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Marshall 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Marshall Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Marshall staff and other travellers.
1 question
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Camp Hill, Pennsylvania

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Questions? Get answers from Comfort Inn Marshall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have ADA compliant rooms!!”
 of 5 bubbles 914bettyk, 3 Nov 2016 | Read review
“Very nice rooms. Very clean. B ed but protectors on beds. Wonderful place too stay”
 of 5 bubbles W6825GUdavids, 26 Aug 2016 | Read review
“air conditioner had an oder when turned to heat setting. good overall stay, would use again”
 of 5 bubbles jeromew425, 23 Aug 2016 | Read review
“yes we did as well as the wait staff in the morning”
 of 5 bubbles dnyspearl, 15 Aug 2016 | Read review
“Great pillows!”
 of 5 bubbles tessadrmnd, 2 Aug 2016 | Read review
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