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Quality Inn Marshall (formerly, Comfort Inn)

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Traveller (14)
Room & Suite (18)
Pool & Beach (9)
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Overview
  • Excellent51%
  • Very good34%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(30 reviews)
“no elevator”(14 reviews)
“pool and hot tub”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (263)
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262 results
Traveller rating
129
89
23
11
10
Traveller type
Time of year
LanguageEnglish
129
89
23
11
10
Show reviews that mention
All reviewsfront deskno elevatorpool and hot tubroom was cleangeneral managerking suitefirekeepers casinostaff was very friendlybreakfast barfresh cookiessecond floorgreat place to staywould stay againone night staynice staydark horse brewerymorning breakfast
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1 - 5 of 262 reviews
Reviewed 4 days ago

We stayed in June 2018. There were other family members also staying here. All of us complained about the hard beds. Our room must have previously been a smoking room, as we could smell smoke,and it might have been just the a/c smell, The chair...More

Thank Cinder17
Response from Drew L, General Manager at Quality Inn Marshall (formerly, Comfort Inn)Responded 3 days ago

Dear Cinder17, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Reviewed 1 week ago via mobile

First time, needed a room late they had one. Looks like some recent remodeling was done. Nice updated room, clean, quiet and comfortable. Bed was very nice just right , slept well. Didn't see anything else, just slept and rolled out. Only complaint is they...More

Thank mike l
Response from Drew L, General Manager at Quality Inn Marshall (formerly, Comfort Inn)Responded 5 days ago

Dear Mike L, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create...More

Reviewed 3 weeks ago

Have stayed here before and will do so again. I will be back again. Love the town of Marshall, MI This is a quiet motel just off the highway. Very good value for my money. The staff waa courteous and helpful in every way..More

Review collected in partnership with this hotel
Thank medtech122018
Response from Drew L, General Manager at Quality Inn Marshall (formerly, Comfort Inn)Responded 2 weeks ago

Dear medtech122018, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More

Reviewed 7 May 2018

We have stayed in Marshall before and have stayed at this hotel before. It has changed owners but is still in very good condition for its age. Small amenities like lamps with outlets in them forMore

Review collected in partnership with this hotel
Thank H1314ZNjim
Response from Drew L, General Manager at Quality Inn Marshall (formerly, Comfort Inn)Responded 14 May 2018

Dear H1314Njim, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More

Reviewed 5 May 2018

Highly recommend. Clean rooms comfortable beds. Very quiet and i was near the front office Definitely will stay again Even had a late check out and housekeeping didn’t come waking you up I couldn’t ask for friendlier staff. Awesome jobMore

Review collected in partnership with this hotel
Thank Donna C
Response from Drew L, General Manager at Quality Inn Marshall (formerly, Comfort Inn)Responded 5 May 2018

Dear Donna C, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and...More

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Most Booked Properties in Marshall
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 95 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
USD 95 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (14)
Room & Suite (18)
Pool & Beach (9)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jennifer R
22 April 2018|
Answer
Response from Drew L | Property representative |
Our pet fee is non refundable.
0
Votes
Cathyellyn
8 April 2018|
Answer
Response from bp102164 | Reviewed this property |
I can't be certain, but I want to say the pool closes at 11:00. I would call the hotel to be sure. Check-in is at 3:00.
0
Votes
Diane W
10 August 2016|
AnswerShow all 3 answers
Response from Kyle R | Property representative |
There is a 35$ pet fee for your stay. Pets are more than welcome here.
0
Votes
Room Tips
"For quieter rooms choose as far away from any doors or stairs or elevators. Room walls are thin."
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"Enjoy your visit"
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"Everything was wonderful. Will stay there again."
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"I always ask for a ground floor room because I can not do stairs, I wish they had an elevator, but I have..."
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