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Comfort Inn Marshall

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1 room 2 adults 0 children
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Comfort Inn Marshall
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209 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Owosso, Michigan
Reviewed 4 days ago NEW

The staff was very friendly, including the breakfast personnel. Shopping was nearby for an emergency run. Breakfast was delicious with quite the variety of hot foods, cereals and pastries. The room was clean and comfortable.

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Helpful?
Thank helenhY1563VZ
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear helenhy1563VZ, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Crete, Illinois
Reviewed 2 weeks ago

Great stay, comfortable room. Perfect for our night stay. Drove around cute town and at at Schulers. Schulers has fabulous food but couldn't get a hot cup of coffee because it was too late in the evening for them to make a fresh pot.

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Helpful?
Thank Jill S
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Jill S, I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future....

Wauseon
Reviewed 2 weeks ago

Very friendly staff, helpful. Clean room. Breakfast was consistent with other stays at this chain. Hotel was quiet as it was over Christmas holiday. Will come back and stay again next time we are in town.

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Helpful?
Thank 962janetf
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear 962janetf, Thank you for taking the time to complete our survey about your recent stay here at the Comfort Inn Marshall. We always look forward to hearing about our guest stay so we can continue to provide excellent service to all of our guests. I am thrilled that you had an enjoyable stay while you were our guest here....

Summitville
Reviewed 3 weeks ago via mobile

This hotel is very nice and a bargain at the rate we paid. Everyone was friendly and helpful, from checking in to checkout. The room was clean and well supplied. The breakfast buffet was very well stocked and the worker was very friendly. We didn't swim, but the pool was very nice looking. I would definitely stay here again and...

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Helpful?
Thank Msbettyjw62
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Msbettyjw62, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Milwaukee, Wisconsin
Reviewed 3 weeks ago

The night manager welcomed us with warmth and good humor. He encouraged us to enjoy fresh cookies and pretty good coffee. He also encouraged us to enjoy the pool. The morning manager was courteous and caring. The room was quite nice. The price was a bargain.

Review collected in partnership with this hotel
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Helpful?
Thank thomasL7879QS
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear ThomasL7879QS, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Jackson, Michigan
Reviewed 3 weeks ago

Had a great night, pool was a tad chilly, but hot tub was great. Breakfast was good. Staff very friendly. Will definitely use Comfort Inn again, and the Marshall location again. Loved proxmity to highway and restaurants.

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Helpful?
Thank Timothy J
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Timothy J, Thank you so much for your review of the Comfort Inn Marshall. Getting feedback from guests is the best way for us to know what we are doing well and what we need to work on. I am so grateful that you had an enjoyable stay here at the Comfort Inn Marshall. Thank you for the kind...

Manton
Reviewed 3 weeks ago

Linens were old, yellowed and threadbare. Mattress and pillows were not comfortable. Pool area was cool, pool icey, spa and sauna warm. Not respected as responsible adults. Breakfast was one of the better ones we have seen.

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Helpful?
Thank Debra N
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Debra N. Thank you for taking the time to give us feedback on your recent stay here. Allow me to apologize for failing to exceed your expectations during your recent stay. I have shared your feedback with my housekeeping and laundry staff to ensure that these types of issues are handled better in the future. Guest feedback is incredibly...

Stow, OH
Reviewed 4 weeks ago

I'm a PT by occupation. No elevator in this 2 story hotel. If you ask (but only if you ask) the clerks will kindly carry your bags up the steps to the 2nd floor. Owner of this Comfort Inn has refused to install an elevator or stair chair and doesn't care if he loses repeat business; he apparently doesn't understand...

Review collected in partnership with this hotel
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Helpful?
Thank Cindy C
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Cindy C, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Unfortunate we do not have an elevator, but the staff is always more than willing to help carry any luggage for the...

Marshall, Michigan
Reviewed 5 weeks ago

Left and realized within 2 hours that the kids iPad was left there and when I tried to get it back was told it wasn't found, very upset, the housekeepers must be theives, , will not be back EVER, Shame on them, lost all of my pictures

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Helpful?
1Thank Donna Y
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Donna Y, Thank you for taking the time to complete our on line survey. I am terribly sorry that you lost your ipad. I know that Apple offers a service to find your lost items. Support.apple.com is the website that will help you track down your lost item. I believe that if you contact Apple they will be able...

Lima, Ohio
Reviewed 15 December 2016 via mobile

This stay marks our second visit to the Comfort Inn, Marshall, MI, and once again it was the right call! Friendly staff, spotlessly clean room, and a reasonable price! What more could you ask for? We'll be back...soon!

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Helpful?
Thank TEAJLA
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Teajla, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn Marshall

Address: 204 Winston Dr, Marshall, MI 49068 (Formerly Amerihost Inn)
Region: United States > Michigan > Calhoun County > Marshall
Price Range: $105 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Marshall 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Marshall Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Marshall staff and other travellers.
1 question
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Camp Hill, Pennsylvania

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Questions? Get answers from Comfort Inn Marshall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Extra blanket, different pillow softness. Pillows a little to soft. Maybe offer 2 soft and 2 medium per bed.”
 of 5 bubbles timothyj24, 30 Dec 2016 | Read review
“if you are disabled and want to use the pool, ask to have the pool lift battery charged before your stay.”
 of 5 bubbles cindycH5571FY, 23 Dec 2016 | Read review
“Have ADA compliant rooms!!”
 of 5 bubbles 914bettyk, 3 Nov 2016 | Read review
“Very nice rooms. Very clean. B ed but protectors on beds. Wonderful place too stay”
 of 5 bubbles W6825GUdavids, 26 Aug 2016 | Read review
“air conditioner had an oder when turned to heat setting. good overall stay, would use again”
 of 5 bubbles jeromew425, 23 Aug 2016 | Read review
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