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Residence Inn Detroit Troy/Madison Heights

Booking.comUSD 136*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 136*
USD 136*
USD 136*
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Residence Inn Detroit Troy\/Madison Heights
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93 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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Harbor Springs, Michigan
Reviewed 3 weeks ago

While this particular Residence Inn is somewhat difficult to find from the road, it is set back enough to be quiet. The suites are comfortable, bedding and linens are up to Marriott standards. Staff is helpful and friendly. The pool is an outdoor one.

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Helpful?
Thank LouBobHarborSprings
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Guest, Thank you for taking the time to leave your feedback in regards to your most recent stay with us. We are pleased to see you enjoyed your stay. We have shared your feedback with our team in an effort to continue to improve for future guests. Kindest regards, Meghan P.

Oak Park, Illinois
Reviewed 23 February 2017

Rooms away from the front desk location and near to the highway does have road noise. Noise is especially noticeable during nighttime. On all other front the property is very good with good value for money. Evening reception has good food.After first few day need to ask at front desk for supplies like shampoo they seems to going green with...

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Helpful?
1Thank George V
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Guest, Thank you for taking the time to leave your feedback in regards to your recent stay with us. We are pleased that you enjoyed your stay. We apologize for the noise issues you experienced and with your next trip we will attempt to put you in a quieter location. We look forward to seeing you in the future....

Suffern, New York
Reviewed 20 February 2017

Stay at a lot of Marriott's throughout the year. Can't remember having such an attentive staff. Had a room that was less than perfect, missing chair, Murphy bed without a headboard. Dave the maintenance guy went out of his way to make sure that we were happy moving us to new accommodations 2x and personally checking on us to see...

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Helpful?
Thank L S
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear guest, Thank you for taking the time to leave your feedback in regards to your most recent stay with us. We are pleased to see that you enjoyed your stay and are very excited to see that we were able to exceed your expectations with our service. We hope to see you again in the future. Kindest regards, Meghan...

Reviewed 20 January 2017

Nice staff, clean room with comfortable bed. My only complaint is that in this apartment like bi-level hotel room, there was no ironing board and iron in the room. Not very convenient to find out this standard hotel equipment was missing in the morning when I did not have time to walk to the front desk to get one or...

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Helpful?
Thank Gattara01
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Guest, Thank you very much for taking the time to leave your feedback in regards to your most recent stay. We see there were areas that we fell short and have shared your feedback so that we can improve for our guests. Kindest regards, Meghan P.

Hangzhou, China
Reviewed 6 December 2016

We've stayed here twice in less than an year and have been in 3 rooms. They are all nice suites, with fireplaces, kitchenettes and desk area. However, the last suite we stayed in was marvelous! It's actually called a penthouse as there are two floors, 2 full baths and a murphy bed (what fun!) The kitchen area is larger and...

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Helpful?
Thank Cindy I
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Guest, Thank you for taking the time to leave your feedback in regards to your stay. We are very pleased to see that we have been able to exceed your expectations over the past year. Your feedback is used to help us continue to improve and has been shared with our team. We look forward to seeing you again....

West Hollywood, California
Reviewed 22 November 2016

I was working in Michigan for 4 months & chose this place for the location & Marriott reward points. I was originally put in a room at the back of the property, which butts up with the highway which was noisy. As well, there were some "blind spots" to get to my room & that was a little sketchy. Also...

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Helpful?
Thank Sharon S
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear guest, Thank you very much for taking the time to leave your feedback in regards to your stay. We are so happy to see that we were able to meet your expectations even though there were some bumps in the road. We enjoyed having you stay with us for so long and hope that if you are in the...

Rancho Cucamonga, California
Reviewed 7 November 2016 via mobile

I stayed here for a couple of nights and apart from my door being jammed and the breakfast, it was an excellent stay. I want to single out Stephen who answered my every question with great information and a cheery smile on his face. He wrote down my issue with the front door being stuck and answered my questions about...

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Helpful?
Thank Paul H
Columbus, Ohio
Reviewed 3 November 2016

I loved the hotel.... My suite was very nice and roomy. I liked that you could shut the French doors to the downstairs bedroom and someone could still enjoy the living space or the pull out sofa. With an upstairs and downstairs, we also had the luxury of two bathrooms which saved a lot of time for all of us...

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Helpful?
Thank mariachandler
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Guest, Thank you so much for taking the time to leave your feedback in regards to your stay. We are very pleased to hear that you enjoyed your stay. Your comments have been shared with our team. Kindest regards, Meghan P.

Eastpointe, Michigan
Reviewed 21 October 2016 via mobile

Just wanted to say that I love this hotel. My room was great and it came with a full kitchen and all the bells and whistles in it. So you don't have to leave out of the room you can say and have a cozy intimate night will definitely go there again😊

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Helpful?
Thank karitac2016
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Guest, Thank you very much for taking the time to leave your feedback in regards to your stay with us. We are very pleased that you enjoyed your stay and have shared your feedback with the rest of our team. Kindest regards, Meghan P.

Sao Paulo, SP
Reviewed 2 October 2016 via mobile

I'm staying at Residence Inn with my husband for 3 days. The staff are very polite, it's a good room, with equipped kitchen but has a quite small bathroom. The room was clean but were some dirty and spider web in the door near the kitchen.

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Helpful?
Thank Izabelalvarenga
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear guest, Thank you very much for taking the time to leave your feedback in regards to your recent stay. I am very sorry to hear that we were not able to exceed your expectations but we appreciate the specific areas that we are able to improve. Kindest regards, Meghan P.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Whether staying a day, a week, a month or more, you will have room to relax, room to work and room to breathe at the Residence Inn by Marriott – Troy/Madison Heights. Each suite includes a fully equipped kitchen and a spacious living room. Our suites offer 50% more space than an ordinary hotel room. Come stay with us and see for yourself that the Residence Inn by Marriott is your home away from home ... more   less 

Additional Information about Residence Inn Detroit Troy/Madison Heights

Address: 32650 Stephenson Hwy, Madison Heights, MI 48071-5522
Region: United States > Michigan > Madison Heights
Price Range: $150 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Detroit Troy/Madison Heights 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Detroit Troy/Madison Heights Hotel Madison Heights
Residence Inn Madison Heights
Madison Heights Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Detroit Troy/Madison Heights staff and other travellers.
2 questions
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New York City, New York
over a year ago
over a year ago

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Questions? Get answers from Residence Inn Detroit Troy/Madison Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Say away from rooms closer to highway (at the back of the Hotel)”
438georgev, 22 Feb 2017 | Read review
“Get away from the freeway traffic noise.”
586cindyi, 5 Dec 2016 | Read review
“Room 123 next to the pool. Safe & great sunset views”
929sharons, 21 Nov 2016 | Read review
“Keep in mind that if your room is on the second floor you must use the stairs.”
MIgal1981, 3 Apr 2016 | Read review
“Avoid this hotel unless there is a complete revamp of the staff, service and facility!”
Capri67, 14 Aug 2015 | Read review
5 of 5
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USD 136* /night
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Prices are for 1 room, 2 adults
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