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Hampton Inn Detroit / Madison Heights / South Troy

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Hampton Inn Detroit \/ Madison Heights \/ South Troy
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533 Reviews from our TripAdvisor Community

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Traverse City
Reviewed 14 July 2016

easy access from I-75. Large selection of breakfast foods. Very clean, and beds/pillows wonderful. Great exercise room but we did not use it. Nice well lighted desk area in room. Staff extremely friendly and helpful. I would stay there again.

Review collected in partnership with Hampton
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Helpful?
Thank 52angie
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear 52angie Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Friendliness and cleanliness is our top priority. It makes for the best possible guest experience. Again, thank your for your review and thank you for staying with us. We hope to see...

Portland, Oregon
Reviewed 13 July 2016

My room was a standard king on the ground floor and it was clean and comfy. The bed & linens were really comfortable. The front desk staff is so friendly! Everyone always greeted me with a smile & hello.

Review collected in partnership with Hampton
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Helpful?
Thank mwieser
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear mwieser Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I'm pleased that our staff made you feel welcome and comfortable. We appreciate your great words of encouragement. Again, thank your for your review and thank you for staying with us. We...

Bend Oregon, United States
Reviewed 11 July 2016

This hotel while being part of the Hilton family needs some attention. Staff overall was ok but the facility was in need of cleaning and maintenance. The rooms are a bit outdated from other Hampton Inns that I stay at. The carpeting and linens need some care and attention.

Review collected in partnership with Hampton
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Helpful?
Thank Richard L
ROADWARRIORSDTTMH, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Thank you so much for your review and stay with us. We want to share with you that the hotel is scheduled for a major renovation in the near future. We will also be making some other updates over the next several months. We value your feedback and your business. We will do everything in our power to insure that...

ColoradoMermaid
Reviewed 11 July 2016

Flew in to the Detroit Airport at 2am in the morning - rented a car and drove to Madison Heights. We need to be in Royal Oak early the next morning - so wanted to stay somewhere close by, instead of near the airport. It wasn't a bad drive at all. And there were 2 women at the Front Desk...

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Helpful?
Thank ColoradoMermaid
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear ColoradoMermaid Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I'm glad you found value and friendly face upon arrival to our location. We heavily promote friendliness and cleanliness to ensure guest comfort. We're glad you noticed. Again, thank your for your...

Detroit, Michigan
Reviewed 8 July 2016

This is our go-to hotel whenever we are going to the Detroit Zoo. Conveniently located off I-75/696 about 10 minutes from the zoo. The premises are always clean; plenty of lighted parking. The front desk staff are always, always friendly, helpful, and clearly love their jobs. Great outdoor pool. The rooms are very clean, and the bedding is comfortable. Nicely...

Review collected in partnership with Hampton
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Helpful?
Thank applegirl57
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear applegirl57, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I'm glad that you had a great stay and that you and your family were very comfortable. Our location is very appealing to a lot of guests because the dining options are...

Southern Indiana
Reviewed 8 July 2016

Quiet location. Friendly staff...especially Mo at the front desk. Room was very clean. Breakfast was outstanding. We needed a place to stay while visiting family and we felt very safe and comfortable here.

Review collected in partnership with Hampton
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Helpful?
Thank rhensley
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear rhensley, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. It warms our hearts to know that you were happy with your stay. I will make sure this review is shared with Mo so he knows he left an impression. Your kind...

OKC
Reviewed 7 July 2016

Was frustrated upon returning to room to discover room was not cleaned. I left no indication that staff would think we didn't want our room serviced. Had to go hunt for a staff member to get clean towels. She was very helpful and apologized. We were there for a family reunion and left a little late, due to room not...

Review collected in partnership with Hampton
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Helpful?
Thank Alicia C
ROADWARRIORSDTTMH, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Thank you so much for staying with us for your family reunion. I believe you and I spoke this past week about your stay. I know the refund of your room charge will not totally make it up to you, I certainly hope it helps. I thank you for your feedback, I am so sorry we let you down. We...

Mississauga, Canada
Reviewed 6 July 2016

This hotel is well priced and in a very good location. It is close to the highway without all the highway noise. It's close to shopping, restaurants, attractions, etc. The staff is fast, friendly and efficient and make you feel welcomed.

Review collected in partnership with Hampton
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Helpful?
Thank Amanda P
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Amanda P, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I'm glad that you found great monetary and quality value in your visit with us. we appreciate your kind words. Again, thank your for your review and thank you for staying...

Madison heights, United States
Reviewed 4 July 2016

I recently stayed there with my children and we all had a great time. The pool was roomy and very clean,there were free home made cookies in the lobby,the staff was super friendly and there to please. Will stay again rates very reasonable!

Review collected in partnership with Hampton
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Helpful?
Thank GregJay P
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Gregory H, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. The staff here thanks you for your kind words. Overall guest satisfaction is our top priority and its great that you've noticed our hard work. We will continue to work hard...

Turku, Finland
Reviewed 4 July 2016

The good: amazing, friendly, welcoming staff. Really, everyone here is super nice and make sure you are enjoying your stay. The room was fine, and it was nice to have a king bed option. The not so good: would have been nice to have a hot breakfast item that didn't include meat. We had three breakfasts here and the only...

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Helpful?
Thank Sarah B
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Sarah B, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I'm happy our staff made you feel welcome. I believe we have the most genuine staff because of the sincerity and their willingness to go above and beyond for our guests....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a home on the Detroit road, ideally positioned for everything downtown and beyond, at Hampton Inn Detroit/Madison Heights/South Troy. Just off I-75, in the high-tech hub city of Madison Heights, MI, this modern hotel is within 20 minutes of the bright lights, corporations and casinos of downtown Detroit. Indulge your sporting and family passions from our Madison Heights hotel—it’s minutes on the freeway to the lions and tigers of Detroit Zoo in Royal Oak, MI, or the Lions and Tigers of Ford Field and Comerica Park in downtown Detroit. Enjoy warm cookies at check-in and a warm welcome always at Hampton Inn Detroit/Madison Heights/South Troy.Relax in a spacious guest room—they all offer our clean and fresh Hampton bed ®. Accessible rooms are designed for your comfort. Stay connected from your room or from our lobby – where there’s free coffee 24-hours – with free WiFi access throughout this Madison Heights hotel. Host a meeting for up to 40 on the doorstep of Madison Heights’ tech companies, in our Hospitality Suite. There’s free printing in our business center for your notes, schedules and agendas.Start the day right with Hampton’s free hot breakfast and choose favorite toppings for oatmeal and fresh waffles to accompany hot and cold selections. Don’t miss out if you’ve got early meetings, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Consult our local experts – the friendly Hampton Inn Detroit/Madison Heights/South Troy team - for Madison Heights restaurant recommendations and local attraction information - all available right at the front desk. ... more   less 

Additional Information about Hampton Inn Detroit / Madison Heights / South Troy

Address: 32420 Stephenson Highway, Madison Heights, MI 48071
Region: United States > Michigan > Madison Heights
Price Range: $119 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Detroit / Madison Heights / South Troy 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn Detroit / Madison Heights / South Troy Hotel Madison Heights
Hampton Inn Madison Heights
Madison Heights Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Detroit / Madison Heights / South Troy staff and other travellers.
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Questions? Get answers from Hampton Inn Detroit / Madison Heights / South Troy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 408 - not a good mattress, nor 402 or 400. 410 had a fridge, microwave and sofa.”
 of 5 bubbles Floridagirl968, 29 Sep 2016 | Read review
“all about same”
 of 5 bubbles kirkeeddddp, 4 May 2016 | Read review
“Ground floor has a lot of traffic”
 of 5 bubbles jamiekC1645NR, 24 Mar 2016 | Read review
“Higher level rooms away from elevator is best to have quiet.”
 of 5 bubbles timothyw116, 18 Mar 2016 | Read review
“If you need something, Just Ask Them, The Staff Is Great!!!”
 of 5 bubbles richardrK773FO, 31 Dec 2015 | Read review
5 of 5