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Hampton Inn Detroit / Madison Heights / South Troy

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Hampton Inn Detroit \/ Madison Heights \/ South Troy
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543 Reviews from our TripAdvisor Community

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Michigan
Reviewed yesterday NEW

A clean, well run Hampton Inn right off of I-75. Avoid the first floor rooms situated between the lobby and elevators, the hallway can be noisy with people. Rooms on the far side of the elevator are quieter.

Review collected in partnership with Hampton
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Helpful?
Thank debbietiger2017
Boston, MA
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016 via mobile

Stayed here 2 days while visiting family and I was so impressed with the front desk staff! I wish I would've gotten names! They were so welcoming, pleasant, and accomodating. It snowed one day and they gave me a scraper and broom to clean off my rental car. Tonya was awesome on check out day...very accommodating. I loved the rooms...spacious...

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Helpful?
Thank Hotelsnobb
About Hotel's Favourite Review
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Hotelsnobb, We appreciate you taking the time to write a review. We are very enthusiastic about our guests and their opinions. We are glad that you had a great time with us and found our staff to be very helpful and accommodating. I will make sure that I relay your housekeeping concerns to the department head and get those...

Chicago, Illinois
Reviewed 1 week ago via mobile

I've stayed here before, it has been 3-4 years, but the place hasn't been updated in years besides the lobby area and some LED lights by your room door. The service was great and they have a gym, even know a sprinkler flooded the crap out of it when I was there(the outside temp was in the low 20's and...

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Helpful?
Thank hart277
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear hart277, We appreciate you taking the time to write a review. We are very enthusiastic about our guests and their opinions. I am glad you enjoyed the service received during your stay. I am sorry that you didnt like the physical look of the hotel. We do have renovations plans in the works and I am sure that the...

Toronto, Canada
Reviewed 1 week ago via mobile

Great hotel very clean, delicious breakfast included. Every time I come to Michigan I stay at Hampton Inn. The price has increased a bit from a couple of years ago but it is worth it considering that parking and breakfast is included

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Helpful?
Thank Ejvis C
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Ejvis C We appreciate you taking the time to write a review. We are very enthusiastic about our guests and their opinions. I am happy that you found value in our property and I want to personally thank you for your loyalty to Hampton. We really appreciate it. Again, thank your for your review and thank you for staying...

London, Canada
Reviewed 1 week ago

Staff, breakfast, cleanliness, everything in this hotel was great. Will definitely stay again!!! The staff that work at this location are very caring about their guests. They were able to point me in the right direction as I'm not from the area. Very helpful!

Review collected in partnership with Hampton
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Helpful?
Thank kara b
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear kara b, We appreciate you taking the time to write a review. We are very enthusiastic about our guests and their opinions. It's great that you found our hotel staff helpful to everything you needed during your stay. We all strive to make all guest feel at home when staying at our property. Again, thank your for your review...

Pontiac, Michigan
Reviewed 2 weeks ago via mobile

Had to find a place in a hurry. Used a 3rd party service that lets you know what hotel it is after you made the reservation. In this instance, my family struck gold. Our power had been out for 4 days. Temps in our house were around 40, so it was time to get warm and get a hot shower....

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Helpful?
Thank Mark F
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Mark F, We appreciate you taking the time to write a review. We are very enthusiastic about our guests and their opinions. We're glad that you found value in our property during your time of need. We know that the power outage affected several of our guest and we wanted to be very sensitive about everyone's need. Again, thank...

Detroit, Michigan
Reviewed 2 weeks ago

The front desk service [Andrea, I believe] was exceptionally helpful in addressing room needs and check-ins due to the power outage. The lobby was fresh and clean with apples, bananas and cookies available for guests [and the microwave in the kitchen area]. The rooms were good-sized, but a little dated. The desk was on wheels so that it could be...

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Helpful?
Thank John S
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear John S, We appreciate you taking the time to write a review. We are very enthusiastic about our guests and their opinions. We're glad that you enjoyed your stay during that huge power outage. We knew that was a very stressful time for our guest and wanted to make sure everyone felt at home as much as possible. Also,...

Tecumseh, Canada
Reviewed 3 weeks ago

Stayed two nights recently. Check in staff was very nice and we went up to our room. We noted on the way that the hotel could use a little cleanup and refreshing. Got into the room and noted that there was garbage in the garbage pail and time left on the microwave. No problem - went back to the front...

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Helpful?
Thank David M
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear David M, We appreciate you taking the time to write a review. We are very enthusiastic about our guests and their opinions. I would like to send my sincerest apologies about your stay and the issues you encountered. I will get with the housekeeping department to fix your issues and look for more issues that other guests may find....

Nashville, Tennessee
Reviewed 4 weeks ago

Three of us came to Detroit for the weekend and this hotel did not disappoint! We stayed here last year for a quick weekend in the area and I immediately rebooked when we planned to come back and visit. Great location, easy access to downtown (roughly 10 minutes). The rooms are clean, the staff is courteous, and the rates are...

Review collected in partnership with Hampton
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Helpful?
Thank Corey N
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Corey N, We appreciate you taking the time to write a review. We are very enthusiastic about our guests and their opinions. Your satisfaction and exceeding your expectations is our goal and we are pleased to read we didn't miss the mark Again, thank your for your review and thank you for staying with us. We hope to see...

Schaumburg, United States
Reviewed 4 weeks ago

I choose this location whenever traveling to the area for business and it has never failed in delivering the level of customer service that I have come to expect from Hilton properties. The location is an asset for me because my business meetings are in the surrounding areas and the ease of access works for my schedule.

Review collected in partnership with Hampton
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Helpful?
Thank A2653KXjanetw
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear A2653KXjanetw We appreciate you taking the time to write a review. We are very enthusiastic about our guests and their opinions. I'm glad that you find our location convenient and your loyalty is very valued. We love the guests that stay with us whenever in the area. Again, thank your for your review and thank you for staying with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a home on the Detroit road, ideally positioned for everything downtown and beyond, at Hampton Inn Detroit/Madison Heights/South Troy. Just off I-75, in the high-tech hub city of Madison Heights, MI, this modern hotel is within 20 minutes of the bright lights, corporations and casinos of downtown Detroit. Indulge your sporting and family passions from our Madison Heights hotel—it’s minutes on the freeway to the lions and tigers of Detroit Zoo in Royal Oak, MI, or the Lions and Tigers of Ford Field and Comerica Park in downtown Detroit. Enjoy warm cookies at check-in and a warm welcome always at Hampton Inn Detroit/Madison Heights/South Troy.Relax in a spacious guest room—they all offer our clean and fresh Hampton bed ®. Accessible rooms are designed for your comfort. Stay connected from your room or from our lobby – where there’s free coffee 24-hours – with free WiFi access throughout this Madison Heights hotel. Host a meeting for up to 40 on the doorstep of Madison Heights’ tech companies, in our Hospitality Suite. There’s free printing in our business center for your notes, schedules and agendas.Start the day right with Hampton’s free hot breakfast and choose favorite toppings for oatmeal and fresh waffles to accompany hot and cold selections. Don’t miss out if you’ve got early meetings, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Consult our local experts – the friendly Hampton Inn Detroit/Madison Heights/South Troy team - for Madison Heights restaurant recommendations and local attraction information - all available right at the front desk. ... more   less 

Additional Information about Hampton Inn Detroit / Madison Heights / South Troy

Address: 32420 Stephenson Highway, Madison Heights, MI 48071
Region: United States > Michigan > Madison Heights
Price Range: $119 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Detroit / Madison Heights / South Troy 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn Detroit / Madison Heights / South Troy Hotel Madison Heights
Hampton Inn Madison Heights
Madison Heights Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Detroit / Madison Heights / South Troy staff and other travellers.
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Questions? Get answers from Hampton Inn Detroit / Madison Heights / South Troy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although the freeway is not noticeable, the rooms on the west side are furthest from it.”
 of 5 bubbles Y9420LXjohns, 12 Mar 2017 | Read review
“Rm 408 - not a good mattress, nor 402 or 400. 410 had a fridge, microwave and sofa.”
 of 5 bubbles Floridagirl968, 29 Sep 2016 | Read review
“all about same”
 of 5 bubbles kirkeeddddp, 4 May 2016 | Read review
“Ground floor has a lot of traffic”
 of 5 bubbles jamiekC1645NR, 24 Mar 2016 | Read review
“Higher level rooms away from elevator is best to have quiet.”
 of 5 bubbles timothyw116, 18 Mar 2016 | Read review
5 of 5