Comfort Inn Lakeside
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About
Everyone needs a place to lay their weary head. For travellers visiting Mackinaw City, Comfort Inn Lakeside is an excellent choice for rest and rejuvenation. Well-known for its proximity to great restaurants and attractions, Comfort Inn Lakeside makes it easy to enjoy the best of Mackinaw City.
Free wifi is offered to guests, and rooms at Comfort Inn Lakeside offer a flat screen TV, air conditioning, and a refrigerator.
Guests of Comfort Inn Lakeside are also welcome to enjoy a pool and free breakfast, located on site. For travellers arriving by car, free parking is available.
While you’re here, be sure to check out some of the seafood restaurants, including The Lighthouse Restaurant and Krueger's Fish Market, all of which are a short distance from Comfort Inn Lakeside.
If you’re looking for something to do, Mackinac Bridge (0.7 mi), Colonial Michilimackinac (0.9 mi), and Old Mackinac Point Lighthouse (0.8 mi) are a nice way to spend some time, and they are all within walking distance of Comfort Inn Lakeside.
Whether you’re travelling for business, pleasure or both, Comfort Inn Lakeside is sure to make your visit to Mackinaw City one worth remembering.
Location
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Finally get comfortable on the balcony to be greeted by several dogs running around, I thought this was a non pet hotel. We experienced these animals on a daily basis. Again no response from the front desk only to say they can not control what goes on on the beach.
Go to take a shower and find a large Mold growth on the ceiling above the shower head, again no response or measures to correct the problem.
Although the hot water in the shower was great, there was never enough to fill the in room hot tub, the water would turn cold before 1/4 of the tub was full.
Now lets get to the complementary free breakfast. we were handed a coupon for a buy one get one free breakfast at a restaurant across the street. Not what was promised.
I could go on for a lot longer but I would then look like I am just picking on the facility, I will let the photos speak for themself
The bottom line is that I would not stay here again nor would I recommend the hotel to anyone else
My first negative experience occurred BEFORE I even set foot on the property. I was about 30-50 minutes away from the hotel when I received a call from a front desk clerk saying that my credit card authorization did not go through and that I needed a new form of payment that instant or my room will be sold as it was Labor Day weekend and the hotel sold out. I understand the predicament the clerk was in however, I lock my credit card as I am afraid of being hacked or scammed. When I assured the clerk I was less than an hour away and I can provide the same card to authorize, she was very adamant that there may not be a room to arrive to if I did not provide a new method of payment. Is it Comfort Inn policy/ or the property management policy to receive credit card numbers over the phone and not a credit card authorization form?
I found that very disappointing, I would never give my credit card number over the phone and this policy should change. Not to mention the attitude over the phone was not necessary.
I walked through the lobby and absolutely no welcome. Not a how are you, welcome to the Comfort Inn, It was just a “can I help you?” Without a smile or any enthusiasm.
I was given my keys and a map, but no WiFi instructions, Pool hours, or given any other amenity information.
I checked into my room and the room was a bit outdated, which I could live with, my complaint isn’t about the outdated room. It’s about the attitude and the left over food in my refrigerator as well. I called the front desk to please have housekeeping remove it.
I made a phone call later that night to get the WiFi information as I wasn’t given the code at check in. The clerk was a man this time and said the password so fast I asked him nicely to repeat himself. He then condescendingly “told.me.the.password”. I almost wanted to say I’m sorry for asking.
At check out there was a totally different clerk, still, no how was your stay? Or may I help you with anything else? But, at least she smiled?
The pros: nice view of the lake
Pros- the beds were nice. I think it was an updated room
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