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Embassy Suites by Hilton Detroit - Livonia/Novi

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Embassy Suites by Hilton Detroit - Livonia\/Novi
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214 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Algonquin, Illinois
Reviewed 2 days ago NEW

Love this hotel! I have been staying at this hotel for a number of years. Recently remodeled. Rooms are clean and spacious. Breakfast is excellent with lots of great variety. Jerome at the omelet bar is a great chef and great guy! Very friendly and always has a smile on his face! Shirley is also very friendly who works the...

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Helpful?
Thank dkaczar
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This property is well maintained, newly renovated and conveniently located. The staff are extremely friendly and welcoming, providing excellent service. Thank you to Daniel for always smiling at the front desk and being efficient, Jerome for his pleasant greeting, Jill, Susan and Cheri for for their efficiency and conversation during the dinner hour at Ganders. The food is excellently prepared...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Lynn K
About Hotel's Favourite Review
Management response:

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Patrick Palmer

Dolton, Illinois
Reviewed 5 days ago NEW

Whenever our youth bowling group travels we always try to secure group bookings with Embassy because the amenities included make the rate very reasonable in comparison to other popular hotel brand names.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Dolton B
Management response:

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Patrick Palmer

Chicago, United States
Reviewed 5 days ago NEW

Excellent hotel, service and rooms. The hotel staff was very courteous, professional and helpful, Our young people enjoyed the accommodations, breakfast and pool. I would recommend this hotel in Canton, MI to anyone who is traveling for business or pleasure. our group thoroughly enjoyed our stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Darlene R
Management response:

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Patrick Palmer

Chicago, Illinois
Reviewed 6 days ago NEW

Family trip to Michigan was awesome here at Embassy Suites. Staff and service was professional and pleasant. Affordable rooms, great restaurant abbr frying desk staff. The food in the restaurant was cooked to profession.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank mrztjonz
Management response:

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Patrick Palmer

Chicago, Illinois
Reviewed 1 week ago NEW

Thursday night - 4/13/17 Upon arrival into my room (219) between 11 am and 12 pm, there was a sewage smell seemingly coming from the bathroom. The patio door, the railings and a majority of the patio flooring was covered with bird poop. So gross! Additionally, there was a lot of debris on the patio flooring as well. Let's not...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Lorell J
Management response:

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make...

Westminster
Reviewed 1 week ago

Extremely pleased with my stay. Clean and comfortable and the staff was great! Would not hesitate to stay here again myself or recommend to a friend. Enjoyed the staff in the restaurant as well. Overall Ingive it a 10 out of 10!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Stan H
Management response:

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Patrick Palmer

Michigan
Reviewed 1 week ago

We live about 25 minutes from this Embassy Suites but decided to have a little staycation and meet some family here for a one night stay. In total we had 5 rooms booked for our group. We do this several times a year. I typically love everything about Embassy Suites - the rooms, the breakfast, the manager's reception, the pool...

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Helpful?
Thank sweetbean05
Management response:

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make...

farmington hills mi
Reviewed 1 week ago

A great place to spend a few days with kids. Enjoy the pool and hang out at the hotel for a change of pace. Instead of spending thousands of dollars in Florida, I just took the kids here for a long weekend. End result...The same. Kids just want to go somewhere different and enjoy the pool.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 532terencer
Management response:

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Patrick Palmer

Reviewed 1 week ago via mobile

Newer facility , very clean rooms/lobby. Breakfast was good/ on par with other embassy's. Service was good not great. Most people were friendly breakfast was very crowded and people were getting food up to the very last minute so staff was a little snippy nothing major. Happy hour was a little disappointing. Usually embassy goes all out but this one...

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Helpful?
Thank vmcqui
Management response:

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Patrick Palmer

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located only a short drive from downtown Detroit is the Embassy Suites Detroit-Livonia/Novi hotel, an all-suite hotel with all the comforts of home. Guests unwind in spacious two-room suites featuring a private bedroom and living room. Each suite includes a large dining/work table, two cable televisions, two telephones, wireless Internet access, microwave, fridge, and coffee maker. The hotel offers complimentary full cooked-to-order breakfast in the morning, and complimentary drinks with light snacks at the Evening Reception every night. The Cascades on-site Restaurant serves lunch and dinner, and Room Service is also available. The hotel is welcome to large meetings and events. Guests who book the hotel for a wedding reception can also receive a complimentary on-site wedding ceremony in the gorgeous atrium. Guests enjoy recreational activities at the hotel's 24-hrfitness center, indoor pool and sauna. Business facilities include a 24-hour business center, complimentary printing service, meeting rooms, audio/visual equipment rental, and banquet facilities. Other amenities at the Livonia hotel include local area shuttle service, laundry service and safe deposit box. Guests of the Embassy Suites Detroit-Livonia/Novi hotel enjoy being near local attractions like Comerica Park, Ford Field, Henry Ford Museum, golf courses and casinos. ... more   less 

Additional Information about Embassy Suites by Hilton Detroit - Livonia/Novi

Address: 19525 Victor Pkwy, Livonia, MI, Livonia, MI 48152
Region: United States > Michigan > Livonia
Price Range: $185 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Detroit - Livonia/Novi 3*
Number of rooms: 239
Reservation Options:
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Also Known As:
Embassy Suites Detroit - Livonia/Novi Hotel Livonia
Embassy Suites Livonia
Livonia Embassy Suites
Hotel Style:
#1 Green Hotel in Livonia
#5 Business Hotel in Livonia
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Detroit - Livonia/Novi staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Embassy Suites by Hilton Detroit - Livonia/Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a Long Term Business Stay, my room were similar to a home away from home.”
940LindaT, 13 Feb 2017 | Read review
“Never had a bad room and have stayed here for about a year.”
gregslight, 8 Feb 2017 | Read review
“King bed was very comfortable.”
Derussell, 1 Feb 2017 | Read review
“Rooms on back side may be a little quieter”
Ja-Rn-7, 16 Jan 2017 | Read review
“Stay somewhere else - a homeless shelter would probably be better.”
  • Disgusting area around the toilet
  • Dog food?? Feces?? You decide (we don't have a dog).
  • Old, dirty fixtures
  • dirty door around sink - decor out of the 1970s
  • Corner. Looks like it's never been cleaned.
  • Dust caked in air handler. Hope we don't get sick.
  • No idea what this is caked on the wall, but it is gross.
  • TV Stand. Covered in dust.
MikeK841, 15 Jan 2017 | Read review
5 of 5