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Front desk clerk was wonderful and helpful. Unfortunately the room was not clean. The cooktop was greasy. There was a pile of spilled pet food in the closet. The tv remotes were grungy. Breakfast was adequate other than the coffee being full of grounds. The...More
Thank Christine D
Response from Steve D, General Manager at Residence Inn Detroit LivoniaResponded 18 March 2017
Greetings Christine D,
I would like to humbly apologize to you. We unfortunately dropped the ball and I would like to make it up to you. If you could, please email me at email@example.com and let me know your stay details and I will make...More
I host a hockey event in Metro Detroit; this year has been the 12th annual. For the past 7 years we have been using the Residence Inn Detroit Livonia as our host hotel.
They have been so accommodating every year - from Sarah and Steve...More
Thank JR B
Response from Steve D, General Manager at Residence Inn Detroit LivoniaResponded 8 December 2016
Thank you JR B, as always it is our pleasure to have you! We look forward to seeing everyone again next year!
I was long term guest about five years ago, and seeing as I was back in the area, I was interested to see how the place was doing.
The biggest change was a recent renovation of the rooms. They now look very clean and modern....More
Response from Steve D, General Manager at Residence Inn Detroit LivoniaResponded 3 September 2016
Thank you for taking the time to complete a review. Having personally been working at the Residence Inn Livonia for 11 years, I can also appreciate how much more modern the rooms and the lobby look. I am glad to hear that the...More
We appreciated attention to suggestions made after our stay in 2015. Room was clean, carpet looked quite new and clean, and staff were friendly. Close to shopping and eatries.
Watch for the geese in the nearby lake.More
Thank Lyn B
Response from Steve D, General Manager at Residence Inn Detroit LivoniaResponded 19 June 2016
Thank you Lyn B for taking the time to give us your feedback on your recent stay at the Residence Inn Detroit Livonia. We are happy that you were able to return and are pleased to hear your stay was improved from your last visit....More
We have used this Residence Inn property on a regular basis since 2002. It was always our favorite and only choice whenever we visited the Detroit, MI area. No more. Our recent experience, May 13-15, 2016, was extremely disappointing.
We are Marriott Reward Silver holders....More
Thank Julius R
Response from Steve D, General Manager at Residence Inn Detroit LivoniaResponded 28 May 2016
Thank you Julius R for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations during your recent stay with us. We appreciate the feedback you have given us and...More
USD 123 - USD 228 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Business Hotel in Livonia
Non-Smoking Rooms ,
Number of rooms
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