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Comfort Inn

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Comfort Inn
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398 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Reviewed 1 week ago NEW

My family and I drove from Detroit to check out the Jurassic Quest exhibit in Mason (Ingham County fairgrounds) and decided to spend the night at an inexpensive hotel. I'm a bit of a hotel snob and had some apprehensions about staying in a Comfort Inn. Fortunately, I was needlessly worried, and this hotel did not disappoint. The staff was...

Thank Kyle C
Reviewed 1 week ago NEWvia mobile

Let me start by saying Tasha , who checked us in was super nice, she even gave our dog some treats to welcome us to the hotel!! That being said this hotel is dog friendly. The hotel room was well maintained and beds were comfortable. The breakfast options were sufficient and plenty of room to sit in the breakfast area....

Thank familytraveler1K
Traverse City, MI
Reviewed 4 January 2017 via mobile

Needed one night to attend a family gathering, somewhere our dogs would be welcome. The Comfort Inn on Canal Street in Lansing went above and beyond in making us and our dogs feel welcome and comfortable. Each our dogs even got a gift bag of treats upon arrival. Our room was spacious, clean, and comfortable with easy access to the...

Thank InTheHeart
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your recent stay at our hotel. It is always a pleasure to receive positive feedback! We love to spoil pets when they come to stay at our facility so thank you for giving us the opportunity to do so. The next time you are in the Greater Lansing Area, we would love...

Manistee, Michigan
Reviewed 29 December 2016

Very nice hotel. Particularly clean and neat throughout. I had several special requests and all were fulfilled with complete satisfaction. Best option for those flying out of Capital City Airport. And...directly across the street from Horrocks! Great shopping experience there, too.

Review collected in partnership with this hotel
Thank Clara K
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for choosing the Comfort Inn Lansing! We are thrilled to see that you found our location prime to shopping and traveling needs. Our team not only takes pride in their jobs, but we have a genuine compassion for hospitality! Your positive feedback will serve as encouragement for our team to continue our efforts in providing the best customer...

Sebewaing, Michigan
Reviewed 12 December 2016

Comfort Inn-Lansing proved to be a well-appointed facility. Very clean room, soft plentiful towels, friendly staff with great advice along with discounts to nearby restaurant...all added up to a great stay!

Thank Christine D
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We take great pride in our hotel's amenities and service and we are over joyed to see you had a great stay! Our team is dedicated to ensuring your stay is the best it can be. Thank you again for choosing the Comfort Inn Lansing and...

Reviewed 26 November 2016

I found this hotel to be clean and comfortable. The staff was very helpful and friendly. The pool was nice and warm and my granddaughter and I enjoyed having a nice swim. The breakfast room had a nice assortment of hot and cold choices and was kept clean and supplied. Even though the hotel was completely booked, our room was...

Review collected in partnership with this hotel
Thank sheilamV2308BC
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for choosing the Comfort Inn Lansing! Your kind words mean the world to us and it is truly a pleasure to receive positive feedback. Our team is delighted to see you enjoyed our swimming area, our complimentary breakfast and that our teams was able to go above and beyond to exceed your expectations! Thanks again for staying with...

Plainfield, Indiana
Reviewed 7 November 2016 via mobile

It is an older property but in a very good location. Front desk very friendly, check in smooth. Had our little dog with us and made us very welcome (same great treatment at a sister property in Grand Rapids-airport). Room is quiet and comfortable. Highly recommend.👍

Thank Charley C
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

Thank you for providing feedback regarding your recent stay at our hotel! We are overjoyed to see our staff could provide a friendly and efficient check in process. Your satisfaction is very important to us and we are pleased that you found your room to be quiet and comfortable! We look forward to provide you and your little dog the...

Maseru, Lesotho
Reviewed 6 November 2016

We drove from Chicago and got in Lansing late in the night, we were given a room we didn't like, but the front desk quickly upgraded us to a better room. Breakfast is served with clean and quality service.

Review collected in partnership with this hotel
Thank Ermyas B
Hotelmanagergr, Manager at Comfort Inn, responded to this review

Thank you for choosing to stay with us at the Comfort Inn Lansing. We are very happy that you enjoyed the upgraded room and the breakfast served in the morning. We look forward to serving you again the next time your travels bring you to Lansing

Reviewed 5 November 2016

Upon check in, I gave my points card to be added for my room and my supervisors room. I travel with a group of people for work, and we stayed there for 2 weeks. I was assured at check in that I would get points for the stay. The hotel was half empty for almost the entire stay. As a...

Thank carl f
Hotelmanagergr, Manager at Comfort Inn, responded to this review

Thank you for your online review and sharing with us your concerns about your stay. Please accept our apologies about the frequent stay programs terms and conditions. Unfortunately the Choice Hotels Program only allows us the opportunity to provide points to reservations booked at qualifying rates per the terms of the program. Group discounted rates unfortunately are not part of...

Bentonville, Arkansas
Reviewed 2 November 2016

What a warm and friendly welcome my wife and I received from Dwain when he checked us in. He is an excellent man to have at the Front Desk. Not too long after we had moved into our room I went to the front desk with a special request. Jessika heard my request and seemed eager to satisfy our wishes...

Thank WalmartCustomer
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

Thank you for choosing the Comfort Inn Lansing! It was a great pleasure to have you and your wife stay at our property. Your kind words means the world to our team and we will use this survey to serve as encouragement to continue our efforts in providing the best customer experience possible! Dwain is a fantastic addition to our...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room

Additional Information about Comfort Inn

Address: 525 N Canal Rd, Lansing, MI 48917-7710 (Formerly Hampton Inn Lansing)
Region: United States > Michigan > Ingham County > Lansing
Price Range: $111 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn Lansing Hotel Lansing
Lansing Hampton Inn
Hotel Style:
#1 Business Hotel in Lansing
#1 Romantic Hotel in Lansing
#2 Family Hotel in Lansing
#2 Best Value Hotel in Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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Portland, OR

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“family friendly”
 of 5 bubbles I9842NCkylec, 12 Feb 2017 | Read review
“Very nice!”
 of 5 bubbles ClaraK846, 28 Dec 2016 | Read review
“Third floor was nice and quiet”
 of 5 bubbles WalmartCustomer, 1 Nov 2016 | Read review
“Balcony rooms are nothing special, 3rd floor was quiet”
 of 5 bubbles KeyshawnW, 20 Oct 2016 | Read review
“no comment - room was quiet”
 of 5 bubbles 110ronaldn, 30 Sep 2016 | Read review
5 of 5