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Residence Inn Lansing West

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#11 of 25 Hotels in Lansing
Certificate of Excellence
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Residence Inn Lansing West
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130 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Omaha
Reviewed 30 December 2013

This was our second stay at this Residence Inn and both times we've been very pleased with the room and the service. On this occasion, shortly before Christmas, there was an ice storm that moved through Lansing causing the hotel, and a good portion of the city, to lose power. The staff was as helpful as they could be during...

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Helpful?
Thank Aimee O
Fort Wayne, Indiana
Reviewed 17 December 2013

For business purposes, I travel throughout the week which is why I enjoy staying at all Marriott properties, especially Residence Inn's. The staff at this property was extremely helpful & accommodating. I will certainly be staying here again in the future!

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Thank Daniel F
Chicago, Illinois
Reviewed 1 December 2013

It was almost Thanksgiving Day and I hadn't made a reservation for our overnight stay. Imagine my surprise when traveling (for the first time) with my 60# dog, many of my previous :go-to" hotels said "no room in the inn"---for big dogs! She is completely house-broken, well-behaved and the owner of Canine Good Citizen medals. I was upset, but then...

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Thank MaddyMae5910
Batavia, Illinois
Reviewed 3 November 2013

We stayed 2 nights at this Residence Inn. Our room was clean and spacious, no problem there. Checking In and Out was fine and friendly. We were the Guest of the Day which entitled us to a free beverage from the cooler. However, this establishment has a few things to work on in my estimation. I know that this was...

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Thank BethRose640
TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear BethRose640, Thank you for taking the time to leave a review of the Residence Inn Lansing West. I'm glad to hear you enjoyed your clean, spacious room. I want to apologize that the rest of your stay did not meet your expectations. We are always looking for ways to improve our service, and will use your comments to do...

Reviewed 23 September 2013 via mobile

I have stayed at this Residence Inn quite a bit the past few months and have always had a wonderful stay. The rooms are extremely cleans and beds very comfortable. The service and food has also been great every time.

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Thank Breezie2010
TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Breezie2010, Thank you for your 5 star review and kind words for our hotel. I'm happy to hear that you enjoyed your stay with us. We look forward to your next visit to the Residence Inn Lansing West. Kind thanks, Richard P. General Manager

chicago, illinois
Reviewed 22 July 2013

Our room was clean and spacious -- close proximity to Michigan State. Was greeted by a very friendly young lady working in the check-in desk.....she certainly seems like a GREAT employee! (wish I would have caught her name, but we checked in on Monday night, July 15th, for MSU orientation. We've booked our room for the MSU move-in date!

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Thank IllinoisSharon
Richard P, General Manager at Residence Inn Lansing West, responded to this review

I am happy to hear that your room was clean and that Jessica did a good job checking you into your room. Jessica does a great job making sure that guests feel welcomed when staying at our hotel. We hope to see you again in the future.

Missouri
Reviewed 12 July 2013

This hotel was in a wonderful location, right off the highway and close to tons of places to eat. Our room was very clean and had a nice layout. The extra touches, like the free microwave popcorn, dish of candy, and Paul Mitchell products made the stay even nicer!!

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1Thank fivebell
Richard P, General Manager at Residence Inn Lansing West, responded to this review

I am glad to see our location was a good fit for your stay. Thank you staying at our hotel and we hope to see you again in the future.

Pittsburgh, Pennsylvania
Reviewed 28 June 2013

I stayed here one night on a business trip. I preface this by stating I am not a big Marriott guy, I only stay at them last resort. That being said I've had good luck at Residence Inn's and this one fits their standard. Room was large with living room/kitchen and then bedroom/bathroom. The work area was a bit cramped...

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Thank Dan D
LansingRISales, General Manager at Residence Inn Lansing West, responded to this review

I appreciate your honest feedback. We hope that our rooms plus or great customer service will help you come back to stay with us. We hope to see you again in the future.

Northern Virginia
Reviewed 5 June 2013

After a long day we checked in here for a business trip to Lansing. The room is immaculate, the space updated, modern and comfortable. Plenty of food options nearby. Perfect place to relax after a long day.

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1Thank jlucian
LansingRISales, General Manager at Residence Inn Lansing West, responded to this review

I would like to thank you for the nice comments about our hotel. I am happy that you enjoyed your stay here and hope to see you again in the future!

Southgate, Michigan
Reviewed 3 June 2013

I really enjoyed every moment at this hotel. The rooms were in great condition, very clean and I am pretty picky about hotel cleanliness. I loved the 2 separate areas, we could watch TV on the couch or in bed. It was very cozy and I felt comfortable. The staff were all amazing!!!! They were super helpful and very friendly....

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Thank Marie174
LansingRISales, General Manager at Residence Inn Lansing West, responded to this review

I am happy to hear that you had a great stay at our hotel. The positive feedback will be shared with my staff at one of our daily huddles. It makes us all feel more appreciated to hear that guests have enjoyed the product and services that we provided for them! Thanks again

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Lansing west is one of the premiere hotels in Lansing, Michigan. Each room provides full-sized refrigerators, stove top, microwave, oven and dishwasher. Our suites are 50% larger than competitors, and provide quiet comfort to make you feel like you never left home. We're located near dozens of great Lansing restaurants and attractions. ... more   less 

Additional Information about Residence Inn Lansing West

Address: 922 Delta Commerce Drive, Lansing, MI 48917-9772
Region: United States > Michigan > Ingham County > Lansing
Price Range: $172 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Lansing West 3*
Number of rooms: 78
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Also Known As:
Residence Inn Lansing West Hotel Lansing
Lansing Residence Inn
Hotel Style:
#4 Romantic Hotel in Lansing
#5 Business Hotel in Lansing
#6 Family Hotel in Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Lansing West staff and other travellers.
1 question
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Lapeer, Michigan

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Questions? Get answers from Residence Inn Lansing West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got a third floor suite. Very quite for a holiday week-end.”
  • Queen size bed
  • Nice well equipped kitchen
  • Chaise style couch ( also a pull out bed )
lauragT2619SD, 17 Apr 2017 | Read review
“Could be cheaper”
MVS116, 31 Dec 2016 | Read review
“All the rooms are great and accessible.”
PattyK902, 19 Sep 2016 | Read review
“High floor on an end if you need quiet”
DDDFJD, 14 Jul 2016 | Read review
“enter and exit off Canal -there is a light there, none on Delta Commerce- it's tough getting in and out”
maggiemae1958, 22 Jan 2016 | Read review
5 of 5