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Residence Inn Lansing West

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#11 of 25 Hotels in Lansing
Certificate of Excellence
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Residence Inn Lansing West
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125 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Reviewed 1 January 2017

We stayed at another Residence Inn location and it was a lot better. The room was great and clean, but it didn't have all the amenities the other location had. It would be fine if the price was lower but we actually paid a higher rate for this one than the previous one.

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Helpful?
Thank MVS116
TMIHospitality1, Manager at Residence Inn Lansing West, responded to this review

Dear MVS116, Thank you for taking the time to review the Residence Inn Lansing West. I'm glad to hear that you found your room to be great and clean. However, I'm sorry that our amenities did not meet your expectations. We appreciate your feedback so that we can continue to improve our offerings. If you are ever back in the...

Powell, Ohio
Reviewed 29 December 2016

Stayed here on Christmas night. I like suite hotels and Residence Inn is a good one. This location is very well maintained, clean and comfortable. Friendly staff and a hot breakfast. At a very affordable price, can't beat it. Will stay there again.

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Helpful?
Thank SamFa59
Manchester, Connecticut
Reviewed 22 November 2016

I stayed one night at this hotel prior to a Michigan State college football game. I was rooting for the visiting team, and this became a running joke with the staff. My stay here was about what I would expect from a Residence Inn. My room was large and comfortable. I liked the arrangement and location of the work desk....

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Thank Greg A
Bethesda, Maryland
Reviewed 20 September 2016

An older hotel with a great friendly staff, very comfortable rooms and free breakfast. We have stayed at Residence Inn's before, but this hotel was as good as it gets. We stayed in a Executive King Suite. If you haven't stayed at a Residence Inn before, they have a full kitchen, including the dishes. These hotels are really great know...

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Thank PattyK902
michigan
Reviewed 7 September 2016

While it was just an overnight stay, our suite was spacious, clean and comfortable. The interactions with the staff were positive; they went out of their way to make sure all was good with our stay. Breakfast was typical of a Residence Inn, good selection which was replenished as needed. Multiple restaurants within walking distance; considerably more eating establishments and...

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1Thank roadtripblondie
Detroit, Michigan
Reviewed 24 August 2016

Good Evening, I recently stayed at this property from August 19-21, and I must say that I was not pleased with the accommodations. Although I was not the one paying for the room, my uncle and I were not pleased with where we were sleeping. I will list the things that did not make us feel comfortable in room 104:...

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Helpful?
Thank Tim_C_07
TMIHospitality1, Manager at Residence Inn Lansing West, responded to this review

Dear Tim_C_07, Thank you for reviewing the Residence Inn Lansing West. I am very sorry for the issues you encountered during your stay, and I apologize for the level of service you received. This is truly not the experience we wish our guests to have. Your feedback will be shared with my staff to make improvements where necessary. I appreciate...

Indiana
Reviewed 12 August 2016 via mobile

Great visit here, in town for business for the night, the single King room was spacious and we'll priced. The bed was comfortable, and front desk staff more than helpful during check in/out and had a great trip for the sushi place down the street.

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Thank Nick_biz_traveler
Orlando, Florida
Reviewed 5 August 2016

Up to date furnishings and appliances in the room. Clean carpet, drapes and walls. The complimentary breakfast and dinner buffets were tasty. Very pleasant stay even though further from downtown than other properties.

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Thank JollyRogFL
Carmel, Indiana, USA
Reviewed 15 July 2016

Great location right off I-69 to the east about 1 mile. Check-in was smooth & helpful information was provided. I was thanked for being a loyal member of Marriott & asked if I was in town for a special reason. All goes to Customer appreciation, which is always nice. Our room on the top floor had a small kitchen, little...

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1Thank DDDFJD
Michigan
Reviewed 28 June 2016 via mobile

This is a great location with many restaurants and shopping (Horrock's is a must) near. The hotel is nice and comfortable, however, the bed in the pull out couch is horrible, very uncomfortable. We actually folded it back up and slept on the couch. Breakfast was typical and humble. Eggs poured out of a carton just don't make it. Staff...

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Helpful?
Thank visamastermichigan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Lansing west is one of the premiere hotels in Lansing, Michigan. Each room provides full-sized refrigerators, stove top, microwave, oven and dishwasher. Our suites are 50% larger than competitors, and provide quiet comfort to make you feel like you never left home. We're located near dozens of great Lansing restaurants and attractions. ... more   less 

Additional Information about Residence Inn Lansing West

Address: 922 Delta Commerce Drive, Lansing, MI 48917-9772
Region: United States > Michigan > Ingham County > Lansing
Price Range: $154 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Lansing West 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Lansing West Hotel Lansing
Lansing Residence Inn
Hotel Style:
#4 Romantic Hotel in Lansing
#5 Business Hotel in Lansing
#6 Family Hotel in Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Lansing West staff and other travellers.
1 question
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Lapeer, Michigan

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Questions? Get answers from Residence Inn Lansing West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Could be cheaper”
 of 5 bubbles MVS116, 31 Dec 2016 | Read review
“All the rooms are great and accessible.”
 of 5 bubbles PattyK902, 19 Sep 2016 | Read review
“High floor on an end if you need quiet”
 of 5 bubbles DDDFJD, 14 Jul 2016 | Read review
“enter and exit off Canal -there is a light there, none on Delta Commerce- it's tough getting in and out”
 of 5 bubbles maggiemae1958, 22 Jan 2016 | Read review
“Ask for a quiet room on the top-most floor, or you will hear footsteps above you.”
 of 5 bubbles 206JanF, 7 Jan 2016 | Read review
5 of 5