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Crowne Plaza Lansing West

264 reviews
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Traveller (46)
Room & Suite (29)
Dining (12)
Overview
  • Excellent64%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“cookies and milk”(17 reviews)
“basketball court”(16 reviews)
“air hockey”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Lansing West
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Reviews (264)Write a Review
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All reviewscookies and milkbasketball courtair hockeyplanning processquiet zonequiet floorsocial eventlansing areabreakfast buffetwedding receptionstarbucks coffeeattended a conferencerestaurant staffbeautiful hotelstaff is very friendly and helpfulnicest hotelgreat beds
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1 - 5 of 263 reviews
Reviewed 4 weeks ago via mobile

I stayed 4 nights for a conference. The hotel is clean, quiet, and a lady delivering cookies comes around nightly. The workout facilities are nice and Bordeaux was good for dinner. I believe the rooms are very well insulated for sound. The issue I have...More

Thank LetsGoMom96
Response from CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing WestResponded 3 weeks ago

Dear valued guest, Thank you for staying with us and sharing your valuable feedback. We are so pleased that you enjoyed your overall stay, including the event spaces, dining at Bordeaux, quiet guest room, and the fun nightly cookie & milk delivery. At the same...More

Hotel's Favourite
Reviewed 6 November 2017

Very nice hotel conveniently located right off I-496 in Lansing. Ample free parking; easy in, easy out back to the interstate or down the way to the Lansing mall with plenty of retail shopping and restaurants. Lobby was very modern with glass elevators, sitting area...More

Thank ahanthorn
Response from CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing WestResponded 5 weeks ago

Dear valued guest, Thank you for staying with us during your business travels and sharing your 5-star review! We are so pleased to know that you found everything you needed here and enjoyed the extra touches such as our cookie & milk delivery! We look...More

Reviewed 9 November 2017

My wife and I have stayed in twice in the last two months. The rooms are clean and the bed is comfortable. The staff is friendly and helpful and there is a restaurant in the lobby. There is also a coffee shop on the corner...More

Thank limemeat
Response from CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing WestResponded 5 weeks ago

Dear valued guest, Thank you for taking the time to share your wonderful review! We are pleased to know that both you and your wife have enjoyed staying with us and that we've earned your loyalty as return guests. If there is anything we can...More

Reviewed 20 October 2017 via mobile

I hosted my wedding reception at the Crowne Plaza. Kendra was amazing to work with. From the decor to the food was wonderful and we had many compliments about how well everything was ran, and how kind the staff was. We also spent the night...More

Thank Teresa A
Response from CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing WestResponded 25 October 2017

Dear Teresa & Chris, Thank you so much for choosing us to be part of your special day and sharing your 5-star review! Our team is proud to know that everything went smoothly and just as you each envisioned. We look forward to having you...More

Reviewed 10 October 2017

Stayed five nights for business - had booked first across the street at The Country Inn & Suites and walked out after seeing (and smelling) the room. The Crowne is a VERY nice property. Was very disappointed with the breakfast buffet and the lack of...More

Thank SyracuseJim
Response from CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing WestResponded 18 October 2017

Dear Jim, Thank you so much for being our guest and sharing your 4-star review! We appreciate your valuable feedback, which will aid us in making things even better. We are pleased to know that you enjoyed your overall stay and found the property to...More

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Traveller (46)
Room & Suite (29)
Dining (12)
Pool & Beach (5)
Hotel & Grounds (45)
Bathroom (7)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Concierge
Multilingual Staff
Room amenities
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 146 - USD 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lansing
#2 Business Hotel in Lansing
#3 Romantic Hotel in Lansing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 146 - USD 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lansing
#2 Business Hotel in Lansing
#3 Romantic Hotel in Lansing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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