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University Quality Inn

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1 room 2 adults 0 children
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University Quality Inn
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299 Reviews from our TripAdvisor Community

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Showing 291: English reviews
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Reviewed yesterday NEWvia mobile

Our breakfast hostess for February 21 was so nice and awesome. We loved her! Ron from Long Beach is also great. He was very nice and personable. Loved the heart shape tub. Thanks Ron!! Room had all amenities and like the cool air flow in the jacuzzi were surprising and unplugged. The two complimentary drinks were also a nice touch....

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Helpful?
Thank Bobski1533
Reviewed 2 days ago NEWvia mobile

the bartender was real cool he was very helpful Ron up front was the best at getting us in and out fast and helping with anything he could I would definitely recommend this hotel again in the near future

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Thank jayhill916
Reviewed 4 days ago NEWvia mobile

The hotel itself is ok, has a lot of amenities. Mary is awesome! She's really kind. Breakfast ended at 10 and she opened it back up for us even though it was an hour late, and brought me a fresh baked cookie. She's awesome!!

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Thank Richard W
Reviewed 4 days ago NEW

Mary killed it in the breakfast area, even when I accidently dumped my whole tray in the center of the room! Early morning mishap easily handled! overall the property is a pretty decent stay and they take are of the Michigan Press Photographer Association conference pretty well. Keep it up!

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Thank Tyler S
Reviewed 4 days ago NEWvia mobile

Thanks for a great breakfast! The food area was clean and well stocked. There were plenty of choices and everything seemed fresh. The seating area was clean and spacious. The staff, Mary, was kind and helpful. Overall a good experience.

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Thank Claudia S
Reviewed 6 days ago NEWvia mobile

My boyfriend and I stayed at the university quality Inn for Valentine's Day. The room was good as well as the pool and game area. Breakfast was very good! The cook, Mary, was so kind and helpful. If I came back to this hotel it would definitely be because of how wonderful she was!

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Thank Kayla E
Southwestern Ontario
Reviewed 6 days ago NEWvia mobile

My hubby and I booked in for one night February 14th. We were looking for a hotel close to MSU as we had tickets to a basketball game. No problems at all. Staff were all very helpful. No issues with our room other than the actual bathroom was tiny. Lots of hot water and good water pressure. Pool had just...

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Thank Gurty
Reviewed 6 days ago NEW

This is the first time I pre-booked a hotel this nice. The facility was very clean, the beds were extremely comfortable and the service was outstanding. Mary was the employee in charge of the continental breakfast and she made sure there was everything from fresh scrambled eggs to, my personal favorite, the waffle maker. She was even pulling cookies out...

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Thank Shannon A
London, Canada
Reviewed 1 week ago

One positive thing I must say is that the staff (reception and house cleaning) were very friendly and helpful. We decided to stay here because I believe that the majority of the Quality Inn's are a great value and place to stay. We chose this location because it was close to Owosso ( we were going on the Polar Express...

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Thank bardj57
Gabby R, Director of Sales at University Quality Inn, responded to this review

Dear Guest, I am pleased to see our staff was able to provide exceptional service during your recent stay with us. I would however like to apologize for the noise level you experienced because of the pool and lounge. Our staff always tries to keep the noise level decreased during the night hours so that our guests can have a...

Chicago, Illinois
Reviewed 1 week ago via mobile

Not only were the room & facilities kept very clean, it was the level of service of the front desk staff that made the trip. I also found Mary, the breakfast attendant to be most friendly and helpful.

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Thank pfp69
Gabby R, Director of Sales at University Quality Inn, responded to this review

Dear Guest, I am pleased to see you had an enjoyable stay and that our staff provided exceptional service during your stay with us. Please know that I will be sharing your feedback with the staff so that they can continue to provide wonderful service to our guest. I would like to thank you for taking the time to complete...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The University Quality Inn is conveniently located right off of US-127, minutes from downtown Lansing, MSU, and within walking distance of 14 restaurants and 70 stores. The University Quality Inn offers rooms that are very spacious, a courtyard where you can enjoy the hotel lounge, indoor pool, hot tub and fitness center. You’ll find that our hotel is a great place to gather with a group or have a relaxing getaway. We offer rooms with luxurious heart shaped Jacuzzis, and comfortable suites for the entire family. We offer special group rates for corporate events and meetings, weddings, sports functions and various other events. Ask us about our special rates for your event. Whether it is for business or pleasure, we are sure you will find just what you need at the University Quality Inn. We offer the utmost in customer service and satisfaction; we are committed to making sure that your event meets all your expectations. ... more   less 

Additional Information about University Quality Inn

Address: 3121 E Grand River Ave, Lansing, MI 48912-4779
Region: United States > Michigan > Ingham County > Lansing
Price Range: $104 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — University Quality Inn 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
University Quality Hotel Lansing
Quality Inn University
Quality Inn Lansing
Lansing Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from University Quality Inn staff and other travellers.
6 questions
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Detroit, Michigan
over a year ago
Commerce Township, Michigan
over a year ago

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Questions? Get answers from University Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Live the dream”
 of 5 bubbles V6080HZtylers, 18 Feb 2017 | Read review
“Away from pool area if it is possible”
 of 5 bubbles bardj57, 13 Feb 2017 | Read review
“ask for a fan to block out noise and keep airflow in the room!”
 of 5 bubbles 510breeb, 6 Dec 2016 | Read review
“If you must stay, upper-level facing the pool.”
 of 5 bubbles PFdBk, 1 Nov 2016 | Read review
“No elevator and the place has two floors.”
  • Dirty ironing board.
  • Haven't seen a hotel with a straight curtain rod in a while, very tight!
 of 5 bubbles Jacob2016W, 7 Sep 2016 | Read review
5 of 5