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Holiday Inn Kalamazoo-West

303 reviews
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Traveller (66)
Room & Suite (50)
Pool & Beach (10)
Overview
  • Excellent38%
  • Very good29%
  • Average14%
  • Poor10%
  • Terrible9%
Travellers talk about
“ping pong”(20 reviews)
“pool area”(28 reviews)
“bunk beds”(8 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (303)Write a Review
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105
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28
Show reviews that mention
All reviewsping pongpool areabunk bedshot tubrestaurant stafflarge poolpicnic tablesfront desk staffbreakfast buffethotel managementsports teamslittle thingsthe staff was friendly and helpfulshopping and restaurantsking roomfitness roomfitness center
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11 - 15 of 300 reviews
Reviewed 3 January 2018

Visited this hotel and had 3 rooms booked for a ski outing at Bittersweet. Found the front desk staff to be very efficient and accommodating in every way. Restaurant staff were excellent even when our party of 11 presented at 1030 for breakfast. No eye...More

Thank IndianaNita
Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 3 January 2018

Thank you for the 4 out of 5 review and the great feedback about the good and what needs to be worked on. We hope to see you soon!

Reviewed 29 December 2017 via mobile

Took the the kids on a staycation overnight here, it was a great decision! There's so much for the kids to do,swim,hot tub, arcade, ping pong,pool tables and a fitness room!!! Everything was stocked well ,very clean and the management was wonderful!! Sara was the...More

Thank Kevin P
Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 3 January 2018

Thank you Kevin P, we look forward to your next visit and are happy to have you as one of our returning guests!

Reviewed 13 December 2017

This centrally located is close to shopping and restaurants. You really don't need to leave the hotel at all if you just want to hang out and have fun because they have an awesome indoor atrium AND a really nice pub style restaurant. This is...More

Thank Kristin K
Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 16 December 2017

Thank you Kristin K. for such a great review! We truly appreciate our guests and love to hear about their stays with us. We hope to see you soon!

Reviewed 7 December 2017

We were here for a conference in November. The conference was at a hotel across town and the Holiday Inn West arranged for a shuttle for us. We had no trouble on day #1, but on day #2, they said that we didn't "sign up"...More

Thank Michele C
Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 16 December 2017

Michele C. thank you for rating our hotel 4 out of 5, even with the issues you had with the shuttle sign up. We will use this experience as a lesson in order to do better for any future guests, in order to make all...More

Reviewed 2 December 2017 via mobile

Stayed here on a business road trip. Great front desk staff and quick check in. Rooms were spacious and clean. Large pool downstairs with a pretty good bar and restaurant in the lobby. Only downside is that it is a bit isolated.

Thank GarTheFoodie
Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 16 December 2017

Thank you GarTheFoodie for the 4 rating and the good review. We appreciate all of our guests and look forward to hearing about al lof their stays. We hope to see you again sometime.

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 99 - USD 181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 99 - USD 181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (50)
Pool & Beach (10)
Dining (2)
Questions & Answers
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Room Tips
"All rooms face the pool and play area so it could be a little noisy."
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"Kids enjoyed the bunk beds in the pool side rooms."
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"We enjoyed the pool side rooms but due to noise others may not prefer the first 2 floors."
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"Families may enjoy rooms that are over the atrium. Otherwise stay towards the exits."
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