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Holiday Inn Kalamazoo-West

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Traveller (66)
Room & Suite (50)
Pool & Beach (10)
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Overview
  • Excellent39%
  • Very good28%
  • Average14%
  • Poor10%
  • Terrible9%
Travellers talk about
“ping pong”(19 reviews)
“pool area”(29 reviews)
“hot tub”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Kalamazoo-West
Special Offer: Book Direct and Save
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Offers from Holiday Inn Kalamazoo-West
Special Offer: Book Direct and Save
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Reviews (314)
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109
91
47
33
31
Show reviews that mention
All reviewsping pongpool areahot tubbunk bedsrestaurant staffarcade roomlarge poolpicnic tablesbreakfast buffetfront desk stafflittle thingsthe staff was friendly and helpfulking roomfitness centerholidomepoolsiderefrigerator
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1 - 5 of 311 reviews
Reviewed yesterday via mobile

Hotel is very nice, clean, very friendly staff. Rooms are comfortable, beautiful accommodations. Very nice pool area. Hotel is under renovation construction right now, but staff was very good about keeping noise level to a minimum. We only heard construction noise 1 time during our...More

Thank Denise P
Hotel's Favourite
Reviewed 5 April 2018 via mobile

The staff is very friendly. Rooms have been remodeled just recently. Remodeling still in progress but they control the work hours to a tee. I didn’t not hear any loud noises from surrounding rooms. Beds very comfortable.

2  Thank John H
Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 6 May 2018

Thank you so much for your review! We are happy you enjoyed yourself and rated us so highly! Sincerely,

Reviewed 3 days ago

Hate to give a below average, but don't feel like I have much choice. They are operating while various spots are under construction, which I can take into consideration, however, the rooms we have stayed in have been small--double beds. Clean enough, but still a...More

Thank JHSTrips
Reviewed 1 week ago via mobile

I don’t usually write reviews but I feel as though people should know about this. Based on the pictures we first saw, this hotel seemed very family friendly. Boy was I wrong. Starting with the lobby, it’s currently under construction, and they do not do...More

Thank Sam L
Reviewed 2 weeks ago via mobile

Usually don’t write reviews but I felt others needed to be warned. The hotel is under renovation. Signage poor to find where you need to go. Spent two nights. First night was ok but soundproofing really poor and could hear other guest and toilet flushing....More

Thank Mary R
Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded today

Thank you Mary R. for the feedback regarding your most recent stay with us. We are undergoing renovations, which with some renovations there may be issues that arise. We take all issues seriously and try to make the best decision moving forward, in order to...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Airport Transportation
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 120 - USD 219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 120 - USD 219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (50)
Pool & Beach (10)
Dining (2)
Questions & Answers
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Room Tips
"If you want a quiet room, don't get one overlooking the pool. Adults are allowed to stay in the pool..."
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"All rooms face the pool and play area so it could be a little noisy."
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"Kids enjoyed the bunk beds in the pool side rooms."
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"We enjoyed the pool side rooms but due to noise others may not prefer the first 2 floors."
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