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The elevators take awhile to get to you sounds like its going to break down lol but other than that the front desk lady was very nice and respectful got us a room quickly, the room had a strong cologne smell to it but other...More
Facility is fantastic! Great location, friendly staff, and very clean. Hot breakfast in the morning with eggs, sausage, and biscuits and gravy. Beds were comfortable, clean rooms, and lightning fast internet.
Will definitely be back in the future.
Response from Nicole D, General Manager at Baymont by Wyndham KalamazooResponded 13 July 2018
Thank you for taking the time to leave feedback. We greatly appreciate it. We are thrilled to learn you had a great stay with us. We look forward to having you as a future guest.
Booked our room thru Hotels.com at around 10:30 am the day of our stay. Baymont called me at 9:47pm that evening to let us know they had overbooked us, we needed to call Hotels.com to cancel and then rebook for the other Baymont. Needless to...More
This was by far the most difficult hotel I have ever dealt with. They rarely answer their phones, employ many incompetent people, do not send confirmations...the list goes on! They actually overbooked our room block and told us three days before our trip that they...More
A strong sense of alert with the individuals hanging out around the hotel. No issues, but left with an unsure feeling of area. Watch your credit card bill as the room was double held. The issue was corrected but required additional phone call to the...More
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