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Four Points by Sheraton Kalamazoo

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Traveller (64)
Room & Suite (30)
Pool & Beach (15)
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent36%
  • Very good32%
  • Average16%
  • Poor10%
  • Terrible6%
GreenLeaders GreenPartner
The recently renovated Four Points by Sheraton Kalamazoo offers spacious guest rooms conveniently located near Western Michigan University, Wings Stadium, the Bittersweet Ski Area, and the airport.
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Property amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Pool
Room Service
Wheelchair Access
Fitness Centre with Gym / Workout Room
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
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HOTEL STYLE
Business
Family
HOTEL CLASS
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Reviews (224)
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218 results
Traveller rating
79
68
34
23
14
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LanguageEnglish
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79
68
34
23
14
Show reviews that mention
All reviews breakfast buffet nice bathroom nice hotel room was clean spent one night here wings early check nice stay convenient location indoor pool spg lobby pillows highway properties midnight clerk
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1 - 5 of 218 reviews
Reviewed 1 week ago via mobile

Pool is closed. A free breakfast is not included. The room is a room. You can get a comparable one at numerous other hotels in the Kalamazoo area for a lower price and with an open pool and free breakfast.More

Thank Aaron E
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 1 week ago

Thank you for taking the time to leave feedback. We greatly appreciate it. Our website states our pool is currently closed for Marriott upgrades and a free breakfast is never mentioned on our, or any third party websites. Please be aware not all hotels offer...More

Hotel's Favourite
Reviewed 4 October 2018

I am actually surprised that there are not higher ratings for this property. We stayed here for a hockey tournament but not as a group. The customer service was EXCELLENT. From the front desk to the restaurant, we were extremely pleased with the service, kindness...More

Thank Twinmom918
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 7 October 2018

Thank you so much for taking the time to leave feedback. We greatly appreciate it. Our hotel strives to make our guests' experiences as pleasant and comfortable as possible. I am thrilled to see we have succeeded in doing so with you. We would love...More

Reviewed 4 October 2018

i stay in a lot of hotels. this one wasnt bad. but many people like it. i didnt. i stayed in 3 others nearby, and for the same price, i vote no on this one. this four points had stale air and stale air hallways....More

Thank JAluvsTrips
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 5 October 2018

Thank you for taking the time to leave feedback. We greatly appreciate it. We strive to have our guest's stay as comfortable and pleasant as possible. I apologize we failed to achieve this with you. Our hotel is due for a "refresh" this winter, so...More

Reviewed 3 October 2018

We stayed 3 nights over a weekend in late Sept and were assigned room 411. Our overall impression is that the property is worn and in need of refreshing. The room itself felt stuffy, i.e. stale air. The windows don't open so you have to...More

Thank Abbot71
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 4 October 2018

Thank you for taking the time to leave feedback. We greatly appreciate it. I am sorry to hear you were disappoint with our hotel. I will address your concerns with the appropriate department. Our a/c filters are cleaned on a regular basis. I hope the...More

Reviewed 2 October 2018

First class all the way. Friendly staff, had pizza in restaurant. Live music was good. Karaoke on Thursday's...wish we would have been there. Margarita's were pricey! Great price found on Priceline. Note: breakfast is not complimentaryMore

Thank Dresden J
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 4 October 2018

Thank you for taking the time to leave feedback. We greatly appreciate it. I am thrilled to see you had a good stay with us. We do apologize for any disappointment when discovering the breakfast in not complimentary with each room. We look forward to...More

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Questions & Answers
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jayem4
2 December 2015|
AnswerShow all 2 answers
Response from Bellaire56 | Reviewed this property |
Ditto on the above answer! Good breakfast - oatmeal bar with toppings, also!
0
Votes
Room Tips
"Higher floor means waiting for the only elevator near the lobby"
Abbot71
2 Oct. 2018
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"Floor 5 middle of the hall was quiet and we asked for a quiet area"
nadinefranklin16
29 Aug. 2018
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"Rooms not facing the freeway are a bit quieter"
delta757man
30 Jul. 2018
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"Top floors - hopefully no sports teams are on that floor."
Swim4fun
9 Jul. 2018
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PRICE RANGE
USD 116 - USD 207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion hotel kalamazookalamazoo clarionclarion kalamazoo
FORMERLY KNOWN AS
Clarion Hotel
LOCATION
United StatesMichiganKalamazoo
NUMBER OF ROOMS
149
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