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Residence Inn Kalamazoo East

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Residence Inn Kalamazoo East
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185 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Rockwall, Texas
Reviewed 29 June 2016

We were in town for a family wedding and several of us spent 2 nights at the Residence Inn Kalamazoo! What an awesome property and staff. The staff so helpful and friendly. The rooms are big and clean. Would definitely recommend staying here!!!

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Helpful?
Thank S_Lawshe
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Thank you for taking for letting others know about the great service you received at the Residence Inn. I truly appreciate the time you took to go to TripAdvisor to let others know. At Residence Inn service is our number one priority and I am very happy to see that we were able to exceed your expectations while you were...

Woodhaven, Michigan
Reviewed 28 June 2016

Our baseball team stayed here for a weekend. The staff here was the nicest of any place I have ever stayed. The rooms were a very decent size, the price was great, the pool area very nice, and it even had a bbq area where our team cooked out twice. I'd definitely stay here again.

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Helpful?
Thank Tracey K
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

wow Than you so much for giving us this great review. I am so happy you all were able to enjoy your stay between your busy game schedules. The BBQ and fire Pit areas are so relaxing! I will share your response with the team here at Residence Inn. I look forward to having your team again in the future.

Reviewed 19 June 2016 via mobile

First time stay here. We all found many delights we hadn't expected. Everything from ice cube trays available and wine glasses to foot stool and Paul Mitchell brand products in bathroom. Outside there were a couple of big gas grills, tables, gas fire pit and seating, pool just the right size and a Jacuzzi next to the basketball court-tennis court....

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Helpful?
Thank Suzanne S
Oakton, Virginia
Reviewed 16 June 2016 via mobile

Room dated as is the case with most Residence Inns, but it was clean and fresh (as it could be). However, corridor to room had not been swept in months so the entry was very unappealing. Breakfast area overwhelmed; eg, ran out of coffee and orange juice. However, the most annoying thing was the lack of parking. Went out to...

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Helpful?
Thank FairWinds1
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Good Morning Guest I know how frustrating it can be to be in a over crowded parking lot, and I would like to personally apologize for the inconvenience during your stay. This is a problem we experience during sold out weekends here in Kalamazoo especially when each room has several cars. As I am sure you are aware we were...

Oxford, MI
Reviewed 15 June 2016

Right off the freeway. Quick check-in, very friendly counter staff. Room #922. Full kitchen including 4 burner stove and full sized fridge, plates, silverware, cookware, etc. Decent standard free hotel breakfast options. Staff was always refilling items and smiling and very pleasant. Allowed us to us their ice bucket to fill our coolers for a 94 degree day soccer tournament....

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Helpful?
Thank JBRZEZ
Detroit, Michigan
Reviewed 15 June 2016

About what you'd expect: average with a handful of notable deficits. Hasn't been vacuumed in awhile, with a good deal of litter and debris clearly visible by the front door. Multiple insect bodies (fairly small, not roaches) remained on the kitchen floor for two nights, as did unidentified crud on the refrigerator door. Well-worn and stained carpets and upholstery and,...

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Helpful?
Thank RGB987
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Thank you so much for the great comments I will make sure to share them with the team! I can fully understand what you are saying about our decks and am happy to say that the decks will be getting fresh coat of stain starting next week! I hope you will be back again soon to see the progress.

Reviewed 14 June 2016

We just returned from a weekend stay and it was a very good experience at this hotel. The staff accommodated many ages of soccer players and their parents. Some grandparents too! The rooms were very nice and spacious for families with excellent beds, linens and pillows. The kids and adults also greatly enjoyed the pool. Helped a lot as the...

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Helpful?
Thank Chris H
Reviewed 3 June 2016

Friendly helpful staff. Nice rooms. Decent hot breakfast. The room was nice with a suite design and full kitchen. The bed was very comfortable. The kids lived the pool and basketball court. Parking was easy. I would stay again.

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Helpful?
Thank rar58
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Thank you for the great survey. I appreciate the time that you took to let others know about your visit to Residence Inn. I am so glad you and the kids enjoyed your time with us. We are a very family friendly hotel. The pool and sports court are a main attraction for the kids! I hope you will be...

Vandalia, Ohio
Reviewed 2 June 2016

The staff was very friendly and courteous. When we arrived, Andrea was very accommodating to my family's needs. I forgot to reserve a bottom floor suite because of my mother-in-law and she switched our rooms with no problems at all. We were visiting for my niece's and nephew's graduations and all the cousins ended coming back with us. We are...

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Helpful?
Thank hcrew3926
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Thank yo so much for staying with us while you were visiting Kalamazoo. We truly appreciate all the great comments and I will be shearing them with the team. I look forward to seeing you again soon!

Lindi Region, Tanzania
Reviewed 2 June 2016 via mobile

Had a great stay with my brother. Suite was clean. Breakfast had sufficient choices. Kitchen was stocked with pots. Full size refrigerator. Housekeeping did great job. Plenty of towels, extra sheets and pillows. Staff was friendly.

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Helpful?
Thank The_Black_Mzungu
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Thank you for sharing your experience at the Residence Inn. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Relax at the “NEWLY RENOVATED” Residence Inn Kalamazoo, your home away from home. The newly renovated guest rooms achieve an extraordinary balance of comfort and function with the fully equipped Kitchen areas and complimentary hot breakfast buffet. Ideal for families or VIPs, these newly restyled guest rooms offer the space and amenities you require when traveling for a long period of time or just a short trip. ... more   less 

Additional Information about Residence Inn Kalamazoo East

Address: 1500 E Kilgore Rd, Kalamazoo, MI 49001-5538
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $155 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Kalamazoo East 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Residence Inn Kalamazoo East Hotel Kalamazoo
Kalamazoo Residence Inn
Hotel Style:
#6 Business Hotel in Kalamazoo
#6 Family Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Kalamazoo East staff and other travellers.
2 questions
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11 months ago

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Questions? Get answers from Residence Inn Kalamazoo East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My door was right by the parking lot on the first floor and it was perfect for traveling with dogs.”
 of 5 bubbles Korgikim, 12 Nov 2016 | Read review
“Ask for a ground floor if you have heavy bags.”
 of 5 bubbles Honestly-2-U, 31 Jul 2016 | Read review
“Upper level rooms only stairs to get to the rooms”
 of 5 bubbles JBRZEZ, 15 Jun 2016 | Read review
“we were on the top floor which was great so we did not hear those above us”
 of 5 bubbles melissabM9497ID, 18 May 2016 | Read review
“Get a room that face parking lot on 2cnd floor if you must stay here. Stay ridge Suites would be a much better choice.”
 of 5 bubbles elfbldr, 6 Jan 2016 | Read review
5 of 5