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Hampton Inn & Suites Kalamazoo - Oshtemo

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Traveller (5)
Room & Suite (34)
Dining (5)
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Overview
  • Excellent52%
  • Very good27%
  • Average13%
  • Poor6%
  • Terrible2%
Travellers talk about
“breakfast bags”(4 reviews)
“pool and hot tub”(14 reviews)
“room was clean”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Kalamazoo - Oshtemo
Special Offer: Double Points, Every Stay
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Offers from Hampton Inn & Suites Kalamazoo - Oshtemo
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (394)
There are newer reviews for Hampton Inn & Suites Kalamazoo - Oshtemo
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Traveller rating
197
109
54
24
9
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LanguageEnglish
197
109
54
24
9
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All reviewsbreakfast bagspool and hot tubroom was cleanstaff was friendly and helpfulnice sizewestern michigan universitybusiness stayexercise roomfront desk staffdecent hotelthe breakfast areacomplimentary breakfastwould definitely stay here againminute drivefitness centerroom rateoff the highway
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11 - 15 of 393 reviews
Reviewed 15 January 2018

There was brown water coming from the faucet and shower and on the third day it was horrible and took 20 minutes to clear up. House keeping dragged a garbage bag down the hall and wore a hole in it. There was small bits of...More

Review collected in partnership with Hampton
Thank cliffm2018
Response from Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - OshtemoResponded 16 January 2018

Hello cliffm2018, I am very sorry to hear about your stay at our hotel. I can certainly understand how the issues you experienced would negatively impact your experience. Please do not hesitate to reach out to us directly to discuss the issues further. Sincerely, Alexis...More

Reviewed 15 January 2018

Great location! Nice and clean room. Decent continental breakfast. The weekend I stayed at the hotel, something was going on with the water system. That water was discolored due to something going on with their water softener. Not sure if it has been resolved but,...More

Review collected in partnership with Hampton
Thank anitrar2018
Response from Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - OshtemoResponded 16 January 2018

Hello anitrar2018, I am very sorry for the issue with our water. Unfortunately there was a city water main nearby that had burst causing an issue with our water here at the hotel. We were not able to find the source of the issue immediately...More

Reviewed 10 January 2018

Water issue was not propwrly addressed. Pool closed for significant period. No late checkout and I am HH member. Slow service. Was there for business and will never stay again. No refrdigerator ar microwave in room or available.More

Review collected in partnership with Hampton
2  Thank J8500ZYjonathanj
Response from Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - OshtemoResponded 11 January 2018

Hello J8500ZYjonathanj, I am very sorry for the experience that you had here at our hotel. Unfortunately there was a city water main nearby that had burst causing an issue with our water here at the hotel. We were not able to find the source...More

Reviewed 4 January 2018

As to be expected this is your basic Hampton Inn nothing to get too excited about but it is a decent hotel a clean hotel with friendly staff breakfast wasn't bad bed was comfortable and the Wi-Fi worked well I would definitely recommend if you...More

Thank Donnie3217
Response from Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - OshtemoResponded 16 January 2018

Hello Donnie3217, Thank you for taking time to review our hotel on TripAdvisor. We certainly appreciate earning your recommendation. We hope to see you again soon! Sincerely, Alexis Bosler General Manager

Reviewed 3 January 2018

Had been looking forward to a night away.... very disappointed Will not stay again. Even though they re cleaned room, just ruined the stay. Waiting to see if credit is applied in few days. Need to updateMore

Review collected in partnership with Hampton
Thank Q2382HUthomasg
Response from Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - OshtemoResponded 4 January 2018

Hello Q2382HUthomasg, I am very sorry to hear that you were unable to enjoy your night away with us. We hope that every guest is able to relax while staying here and I am very sorry that your stay did not work out that way....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
USD 120 - USD 197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Kalamazoo
#3 Business Hotel in Kalamazoo
#5 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 120 - USD 197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Kalamazoo
#3 Business Hotel in Kalamazoo
#5 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (34)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Jenni A
4 May 2017|
Answer
Response from Alexis B | Property representative |
Hi Jenni A, At check in, we require a credit card. This card is authorized for the full room & tax plus incidentals, if you are using a debit card this will show up in your pending transactions until the actual charge is... More
0
Votes
Amanda L
11 January 2016|
Answer
Response from Alexis B | Property representative |
Hello Amanda L, Both our pool and hot tub are located indoors to allow our guests to enjoy these amenities year round.
0
Votes
Michaelene H
17 June 2015|
Answer
Response from Alexis B | Property representative |
Hi Michaelene H, Paw Paw is just 12 miles west on I-94 from our hotel. It's less than a 15 minute drive. Please let me know if I can be of further assistance. Alexis Bosler General Manager Hampton Inn & Suites... More
0
Votes
Room Tips
"Maybe try a "King" room, perhaps those beds would be more comfortable."
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"All are very nice."
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"If you want to find places to eat, drive north on 9th St, cross N st., and turn right on Stadium."
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"We had a 2 queen suit and there was a ton of room"
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