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Red Roof Inn Kalamazoo West - Western Michigan U

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Red Roof Inn Kalamazoo West - Western Michigan U
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343 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Kalamazoo West - Western Michigan U
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Showing 343: English reviews
Omaha
Reviewed 21 July 2016 via mobile

Cheap lodging but bare bones. Room was clean but small. No in room coffee. No hair dryer. One bath towel, two wash clothes. One hand towel. Only amenity was a cup of coffee if you walked down to the office. Our room was bottom level and faced a road. Very noisy.

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Helpful?
Thank Nancy D
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Dear Nancy D, At Red Roof Inn we strive to provide a great experience at an economical price. Thank you for sharing your experience with our guests. I do apologize for the noise issue that occurred because your room faced the road. I will share this feedback with my staff to see what we can do to alleviate this issue.

Omaha, Nebraska
Reviewed 18 July 2016

When the person in line in front of you in cancelling their reservation, it should raise a red flag. Checked in and was given a key to our room. Upon entering the room, discovered that it was already occupied (yep, we were given a key to someone else's room and were able to gain access into it). The other party...

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Helpful?
1Thank andybrewer
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Dear Andybrewer, Thank you for sharing your experience with us. We have utilized your feedback as a training tool to ensure things like this do not occur in the future. Safety and security is very important to us and important changes have been made within the property after this occurrence.

Rockford, Illinois
Reviewed 15 July 2016 via mobile

Traveling from Illinois needed a quick place to sleep. Thru Tripadvisor hotels, found this location with good reviews and prices. Around 10pm we called to verify the room and a late check in. Said not a problem. Arrived around midnight to find out they overbooked and did not have a double room available. Provided us a future discount; but couldn't...

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Helpful?
Thank Kobe1187
Chicago, Illinois, United States
Reviewed 12 July 2016

My daughter and I were in Kalamazoo to visit Western Michigan University. The price point of Red Roof Inn was great for a one night stay so we thought we'd try it. The front desk was great and we went to our room. There are two buildings; one that has the front desk in the corner and another separate one,...

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Helpful?
1Thank Chris D
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Dear Chris D, Thank you for taking the time to leave your review. We truly do appreciate guest feedback. I'm glad your rooms were prepared to your satisfaction. I'm sorry you did not feel secure during your stay. We strive to provide the best stay possible. If there's anything we could do to reassure you next time, please let us...

Detroit, Michigan
Reviewed 9 July 2016

Motel room is clean, most important! Bathroom door doesn't fully close. It would be nice to have a clock radio in the room. We would use it again for overnight stay. Friendly gal at front desk. Website says check in is 1 pm, however it is really 3 pm. The nice desk person checked and found a ready room for...

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Helpful?
1Thank Karen U
Kincardine, Canada
Reviewed 5 July 2016 via mobile

We left a day early and stopped here for the night. It was clean. Cheap. Our neighbours dogs were loud but overall no big complaints. The lady at the front desk was nice and helpful. I don't know that I would stay again but I wouldn't tell anyone not to.

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Helpful?
1Thank evanescencetabby
Reviewed 4 July 2016 via mobile

After being in the hotel room for about 10 minutes I noticed my 2 year old daughters feet were black. I took a white towel, wetted it and wiped the floor. Pure filth. The hotel stated they would credit us (did not give a specific amount) due to it being such a late hour, switching rooms was not an option....

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Helpful?
1Thank rohnhe
Mishawaka, Indiana
Reviewed 30 June 2016

My wife and stayed at the Red Roof Inn West last weekend for our son's graduation. They were completely full and we snagged up one of the last reservations. Jessica checked us in at the front desk and also checked us out. She was extremely helpful and exceeded out expectations! Check-in was a breeze and she provided us with directions...

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Helpful?
1Thank martintony331
Knoxville
Reviewed 28 June 2016

Jessica was great and the front desk was very helpful We had trouble when checking in but they got it worked out. The beds were great, good hot shower, air worked great. I have stayed their for over 4 yrs and will go stay their again. Not far to restaurants and shopping mail

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1Thank Lila F
Reviewed 23 June 2016

The stay was very good, front desk always helped us when asked. Jessica did a very good job, acted professionally. We had stayed for extended periods of time and accommodated us each and every time. Helped in our travel plans too.

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Helpful?
1Thank David M
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

David M, Thank you for taking the time to post a review about your stay at Red Roof Inn - Western Michigan University. We truly do appreciate guest feedback. I will be sure to share your comments with my front desk clerk Jessica. Thank you again, I hope your next experience with us is just as pleasant as the previous...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Kalamazoo West - Western Michigan U

Address: 5425 W Michigan Ave, Kalamazoo, MI 49009-1907
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $75 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Kalamazoo West - Western Michigan U 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Kalamazoo West Hotel Kalamazoo
Kalamazoo Red Roof Inn
Hotel Style:
#2 Best Value Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Kalamazoo West - Western Michigan U staff and other travellers.
3 questions
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over a year ago
Jackson, Michigan
over a year ago

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Questions? Get answers from Red Roof Inn Kalamazoo West - Western Michigan U staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford an extra $50/night, stay at an alternative upscale hotel.”
 of 5 bubbles davidaN9648BO, 5 Jan 2017 | Read review
“There are rooms available with microwave for a slightly higher price.”
 of 5 bubbles Datakat, 14 Nov 2016 | Read review
“Ask for amenities before booking.”
 of 5 bubbles lorriewilken, 23 Sep 2016 | Read review
“There are no smoke free rooms at this hotel. Guests and staff smoke in the doorways and leave butts on the ground.”
 of 5 bubbles LauriHoward, 15 Sep 2016 | Read review
“back building facing side street”
 of 5 bubbles teddygrit, 7 Sep 2016 | Read review
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