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Red Roof Inn Kalamazoo West - Western Michigan U

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Red Roof Inn Kalamazoo West - Western Michigan U
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346 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Kalamazoo West - Western Michigan U
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Showing 346: English reviews
Saint Clair, Michigan
Reviewed 13 October 2016 via mobile

After reading other reviews we were concerned with things such as bugs and cleanliness. After arriving we carefully inspected our room and were very impressed on the cleanliness and the remodeling. Overall it was a nice stay, the only things that could use approving our more comfortable beds and better water pressure in the shower. Will stay here again for...

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Helpful?
Thank Kyle H
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Kyle H, I am very happy to see you chose to stay with us while you were in the Kalamazoo area and were pleased with your accommodation's. I have shared your feedback with my staff as we are continually working to improve the products we have to offer. We're excited to see you will be staying with us again in...

Reviewed 8 October 2016 via mobile

Room had modern decor and location was a plus, right next to WMU campus. Lots of restaurants and shops down the street as well. Walls are thin as we could hear very loudly whenever someone opened a door near our block of rooms, but other than that, things were quiet. I would recommend for a no frills, just looking for...

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Helpful?
Thank Jessica B
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Jessica B, Thank you for taking the time to review your stay at Red Roof Inn Kalamazoo West - Western Michigan University. We're happy you were satisfied with the room and location. I do apologize for the noise issues that may have occurred. I hope you'll be back to visit us next time your in the Kalamazoo area! Thank you!

Michigan
Reviewed 25 September 2016

Easy check in, clean room, comfortable bed, good location with easy acess to highways to WMU, shopping and restaurants, free internet and parking. We had a nice one night stay and recomend as a good budge hotel in the Kalamazoo area.

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Helpful?
Thank anascofi
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Anascofi, Thank you for taking the time to leave feedback regarding your stay with us at Red Roof Inn Kalamazoo West - Western Michigan University. We're excited to see you enjoyed your stay and would recommend it to others, as we're continually working to provide a great product at an economical price. Thank you for choosing to stay with us...

Lansing, Michigan
Reviewed 23 September 2016

I spent one night here. There were no amenities in the room at all. The bathtub was filthy I finally tried cleaning it out myself when no response from front desk. I had to go to the lobby to get toilet paper, shampoo and towels. I have never stayed anywhere that the tub and the floor looked like this hotel.

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Helpful?
Thank lorriewilken
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Lorriewilken, Thank you for taking the time to review your stay at Red Roof Inn Kalamazoo West - Western Michigan University. Please accept my apologies for the issues that had occurred. I have shared your feedback with my staff and have utilized your review as a training tool. Corrective measures have been taken to ensure treatment like this does not...

Kenosha, Wisconsin
Reviewed 15 September 2016

The advertisement on the hotel TV says 100% Smoke Free. This is not at all true! We stayed for three nights - Sept. 8 through Sept. 11, 2016. Here's what we experienced: 1. We were bumped to a different room after the first night - both smelled like smoke but were designated non-smoking on sign on the door. 2. EVERY...

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Helpful?
Thank LauriHoward
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

LauriHoward, Please accept my sincerest apologies for the issues that occurred while you were staying on our property. I have shared your feedback with my staff. Corrective measures have been taken to ensure situations similar to this do not occur in the future. I hope you will give us the chance to accommodate you better in the future. Thank you...

Reviewed 9 September 2016 via mobile

The room was conveniently located for my needs. Close to shopping and restaurants. The bed was comfortable and the staff very friendly. Check in was fast and easy. The only complaint is the room had an odor I couldn't get out. The bathroom was clean and large. The price was very reasonable. Overall I would stay here again.

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Helpful?
Thank Stephanie E
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Stephanie E, Thank you for taking the time to leave your review of Red Roof Inn Kalamazoo West - Western Michigan University. Your feedback is very important to us. I will share your comments with the rest of my team. I hope we'll have the chance to accommodate you next time your in the Kalamazoo area. Thanks again!

Adelaide, South Australia, Australia
Reviewed 8 September 2016

smooth check-in, they had all my details & a room was ready. The staff were friendly & informative. The room was spacious & clean, the bed was freshly made & comfortable, the bathroom was clean. I didn’t have issues with noise either internally or externally. There was lots of parking, the Wi-Fi was free & was good. There were several...

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Helpful?
Thank Ray F
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Ray F, Thank you for sharing your experience at Red Roof Inn Kalamazoo West - Western Michigan University. I appreciate you sharing your comments with us. We're happy you were comfortable and pleased with your stay. Please think of us next time your in the Kalamazoo area!

Wabash, Indiana
Reviewed 7 September 2016

When we opened the door to our room the cold air fell out of the room. The cleaning help left the AC on as cold as it would go. Mirrors fogged up, all the flat surfaces, including the floor, became wet and slippery.Turned heat on and left the door open.After room warmed up, turned TV on it went off in...

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Helpful?
Thank teddygrit
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Teddygrit, Thank you for taking the time to leave feedback regarding your stay at Red Roof Inn Kalamazoo West - Western Michigan University. Please accept my apologies for the issues that occurred during your stay and the television not operating properly. I have shared this information with my staff to ensure this kind of situation does not happen again. I...

Reviewed 5 September 2016

There was no breakfast, there was no fridge, there was no microwave. It took 5 minutes to get warm water to my room and I hope there will be enough warm water for 2 showers tonight. Desk was grubby. Disappointed.

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Helpful?
Thank Judith B
Twinsburg, Ohio
Reviewed 30 August 2016

We've been staying at this hotel periodically for probably twenty years when visiting family in the area, first because it was pet-friendly when we had to travel with our dog. Now, we stay there because it's clean, in reasonably good repair, and economical. If you're looking for luxury accommodations, this isn't for you. No breakfast, smaller rooms than some hotels,...

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Helpful?
Thank TAC66
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Dear TAC66, Thank you for taking the time to share your feedback with our guests. At Red Roof Inn we strive to provide a great product at an economical price. I am happy we've been able to accommodate you for the past 20 years or so and hope you will continue to visit us while your in the Kalamazoo area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Kalamazoo West - Western Michigan U

Address: 5425 W Michigan Ave, Kalamazoo, MI 49009-1907
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $73 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Kalamazoo West - Western Michigan U 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Kalamazoo West Hotel Kalamazoo
Kalamazoo Red Roof Inn
Hotel Style:
#3 Best Value Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Kalamazoo West - Western Michigan U staff and other travellers.
3 questions
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over a year ago
Jackson, Michigan
over a year ago

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Questions? Get answers from Red Roof Inn Kalamazoo West - Western Michigan U staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford an extra $50/night, stay at an alternative upscale hotel.”
 of 5 bubbles davidaN9648BO, 5 Jan 2017 | Read review
“There are rooms available with microwave for a slightly higher price.”
 of 5 bubbles Datakat, 14 Nov 2016 | Read review
“Ask for amenities before booking.”
 of 5 bubbles lorriewilken, 23 Sep 2016 | Read review
“There are no smoke free rooms at this hotel. Guests and staff smoke in the doorways and leave butts on the ground.”
 of 5 bubbles LauriHoward, 15 Sep 2016 | Read review
“back building facing side street”
 of 5 bubbles teddygrit, 7 Sep 2016 | Read review
5 of 5