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Red Roof Inn Kalamazoo West - Western Michigan U

370 reviews
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Traveller (20)
Room & Suite (52)
Overview
  • Excellent48%
  • Very good25%
  • Average11%
  • Poor6%
  • Terrible10%
Travellers talk about
“front desk”(82 reviews)
“kalamazoo west”(12 reviews)
“dog show”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (370)Write a Review
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All reviewsfront deskkalamazoo westdog showroom was cleanshopping and restaurantsrefrigerator and microwaveone night staycomfortable staynice roomsmotelredroofdryerhighwayfihousekeepinginnscollege
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1 - 5 of 370 reviews
Reviewed 31 October 2017

After a very stressful day of moving, I was ready to get some rest and complete the task. Team member Hunaam was extremely courteous and helpful. Hotel was reasonably priced for what you get. Thank youMore

1  Thank tt1dragon
Response from Alyssa M, General Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 5 days ago

Thank you for taking the time to leave us a positive review! We are so happy we could accommodate you during that stressful time. It is always wonderful to hear about the positive customer service we offer. We hope you will stay with us again...More

Reviewed 28 October 2017

Room was dirty, bathtub looked like there was mildew where you would be standing to take a shower, sheets looked like they had not been changed from the previous people, missing tiles around tub and other areas, the drain stopper did not work in the...More

3  Thank traveler2232
Reviewed 24 October 2017

My husband and I travel a fair amount and this hotel is below anyone's standards and expectations of cleanliness. Our friends, who stayed in the room next to us, actually had it worse.(They had dirty sheets and no towels and were told at the front...More

2  Thank jensonline
Response from Redroof025, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 27 October 2017

I am very sorry your stay was not what you had expected, please accept my sincerest apologies. I will have a talk with my housekeeping staff. thank you for letting us know.

Reviewed 9 October 2017 via mobile

Lobby smelled of smoke. Room smelled of strong disinfectant at first. After awhile room smelled of old smoke. Non smoking property? Bedspread had cigarette burn on it. The upper lock on door was broken. Remote for tv had batteries taped in. Bed smelled so bad...More

3  Thank drtravel2016
Response from Redroof025, General Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 27 October 2017

I am very sorry that you experienced such problems during your stay, please accept my sincerest apologies. I will have a conversation with my staff. thank you for letting us know.

Reviewed 19 September 2017

Drops a "star" only because there's no breakfast (coffee in reception), and you have to ask for a room with a fridge (no microwaves either). Clean, spacious room with big, comfortable beds. W arrived early - staff apologised that they were behind with cleaning and...More

1  Thank Linda G
Response from Redroof025, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 27 October 2017

I am glad you enjoyed your stay with us, we look forward to seeing you again.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
USD 55 - USD 102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 55 - USD 102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (20)
Room & Suite (52)
Questions & Answers
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Maurice M
9 December 2015|
AnswerShow all 4 answers
Response from Alyssa M | Property representative |
Hello, Yes our location does offer cash a s method of payment!
0
Votes
Tweenk1978
23 August 2015|
AnswerShow all 4 answers
Response from Alyssa M | Property representative |
no
0
Votes
Stacy S
4 January 2015|
AnswerShow all 6 answers
Response from Alyssa M | Property representative |
No absolutely not, there is no charge for pets whatsoever. We love having our guests able to bring their pets with them when traveling. If you bring in the animals to the front lobby or even mention you have a pet with you... More
0
Votes
Room Tips
"We had two rooms and they both had the same problems."
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"Ask for fridge, if necessary - specify 1st floor if stairs an issue"
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"There a couple of different buildings - exterior doors and stairs. You can park in front of your room..."
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"If you can afford an extra $50/night, stay at an alternative upscale hotel."
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