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Red Roof Inn Kalamazoo West - Western Michigan U

Expedia.comUSD 55*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Red Roof Inn Kalamazoo West - Western Michigan U
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352 Reviews from our TripAdvisor Community

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Showing 352: English reviews
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Toledo, Ohio, United States
Reviewed 3 weeks ago via mobile

The room is what we expect from red roofs ... our was clean however our parents room had ants in it... in the bathroom and on the wall above their bed. Front desk gave a small discount but my parents didn't feel a $15 discount per night was sufficient .

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Helpful?
Thank Jennice M
Kalamazoo, Michigan
Reviewed 18 April 2017

As many of the other reviews have stated this is a basic room with no frills.The room was clean and very functional, no complaints there. What i was amazed by however was the Customer Service.We arrived late after a very long trip. Despite the late hour I was greeted at the front desk by one of the most friendly and...

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Helpful?
Thank Bdane13
Villa Park, Illinois
Reviewed 15 April 2017 via mobile

Fairly clean room. I did wake up in the middle of the night and found a "stink bug" crawling on my pill box. The website says they have all new mattresses. I needed a trip to my chiropractor when I got home.

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Helpful?
Thank Philip H
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Dear Echoman62, Thank you for taking the time to review your recent stay with us at Red Roof Inn Kalamazoo West. I am very sorry you encountered one of the notorious Stink Bugs. We are working hard this year with our eradication company and maintenance department to keep these guys OUT! I hope next time your in the Kalamazoo area...

Michigan
Reviewed 10 April 2017

Overall a good value. Some updating done to the room. No breakfast but the room rate made up for that. It was quite and overall pretty clean - although under the bed needed cleaning - there were some things under it. I recommend.

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Helpful?
Thank seetheusainaford
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Dear Seetheusainaford, Thank you for taking the time to review your recent stay with us at Red Roof Inn Kalamazoo West. We're very excited to see you were pleased with our accommodations and would give us a 4/5 rating! I will share your feedback with my team as we're continually working to improve the quality of our products and services....

Philadelphia, Pennsylvania
Reviewed 2 April 2017

This is definitely a no-frills motel, but the bed was comfortable and the room was very clean. However, the door in my room did not close well from the outside. One day, the door was left ajar when I returned in the evening, which was certainly alarming (fortunately I didn't leave any valuables in the room). It wasn't housekeeping's fault-...

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Helpful?
Thank Ben S
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Dear Ben S, I apologize for the confusion regarding the in room safe and the issues with the door lock in your room. Here at Red Roof Inn we take your safety very seriously. I will have my maintenance department address this issue immediately to ensure all guest's are safe and secure inside their rooms. Thank you for taking the...

Reviewed 2 April 2017

This was a really basic place for us to stay. We were doing a road trip for March Break and decided to stop here because of the snow in Chicago. Although there are some places close by to eat, there isn't a lot of selection. It also isn't all that far of a drive to downtown, about 20 minutes (we...

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Helpful?
Thank Rhea F
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Dear Rhea F, Thank you for your wonderful review. We hope next time your passing through Kalamazoo, you'll visit us again. I will share your positive feedback with my staff as they will be happy to see you enjoyed your stay. Theo and Stacy's downtown is one of our favorites! You definitely chose the right Greek spot for dinner, they're...

Detroit, MI
Reviewed 14 February 2017 via mobile

We booked this place with full understanding that it wasn't going to be "great". The room, although very small, met our basic needs, and it was a cheap Uber/Lyft to the breweries we were there to visit. My biggest complaint was that the room had slight dog and cigarette odor. Bed wasn't great either, but I've slept on worse. For...

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Helpful?
Thank Dionyza1
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Dionyza1, Thank you for taking the time to leave a review regarding your recent stay at Red Roof Inn Kalamazoo West. I'm sorry you arrived at our location with poor expectations. As the new manager, I'm working hard to ensure every guest has a great and comfortable stay. I will take your feedback regarding the odor in the room to...

Reviewed 4 February 2017 via mobile

Rooms r nice n spacious, mini fridge, microwave, safe n 48 inch flat screen tv. Bathroom, wash clothes could have been cleaner, but we r only here 4 a few hrs 2 rest n get 2 Plainwell 2 get our son. $$$ wasn't to bad it was $66 + tax.

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Helpful?
Thank Veronica M
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Veronica, Thank you for choosing to review your recent stay with us. We're happy to see you enjoyed the deluxe room with microwave, mini fridge, coffee pot and large flat screen TV. I hope you got to check out the extended cable package while you were here! I will pass your feedback regarding the linens and bath area on to...

Reviewed 2 February 2017 via mobile

Keyonna! A welcoming smile! Her proficiency in the knowing her job made my stay a treat. The room was clean as always with no reportable issues thanks to the on going maintainace. I will be returning.

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Helpful?
Thank Helen L
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Helen, Thank you so much for sharing your great experience with us. I am pleased to see you found Keyonna to be friendly and accommodating. I will pass your good comments on to her and my maintenance crew. We're proud to see you enjoyed your stay with us! See you soon! Brittany S GM

Reviewed 6 January 2017

old comforter, very out dated, probably 10 years old-- blood on it, smoke smell in room, very very tiny bathroom. Spend the extra $50 and stay at Hampton, or Holiday inn. A/C unit not very operational. Carpet outdated. Bed and pillow was OK

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Helpful?
Thank David A
BSigourney, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

David A, Thank you for taking the time to post feedback regarding your stay. Please accept my apologies for the dirty comforter in your room and the smell of smoke. We hold all guest's who choose to break rules and smoke indoors accountable and we will use your feedback as a training tool in housekeeping to ensure issues like this...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Kalamazoo West - Western Michigan U

Address: 5425 W Michigan Ave, Kalamazoo, MI 49009-1907
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $79 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Kalamazoo West - Western Michigan U 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Kalamazoo West Hotel Kalamazoo
Kalamazoo Red Roof Inn
Hotel Style:
#2 Best Value Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Kalamazoo West - Western Michigan U staff and other travellers.
3 questions
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over a year ago
Jackson, Michigan
over a year ago

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Questions? Get answers from Red Roof Inn Kalamazoo West - Western Michigan U staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford an extra $50/night, stay at an alternative upscale hotel.”
davidaN9648BO, 5 Jan 2017 | Read review
“There are rooms available with microwave for a slightly higher price.”
Datakat, 14 Nov 2016 | Read review
“Ask for amenities before booking.”
lorriewilken, 23 Sep 2016 | Read review
“There are no smoke free rooms at this hotel. Guests and staff smoke in the doorways and leave butts on the ground.”
LauriHoward, 15 Sep 2016 | Read review
“back building facing side street”
teddygrit, 7 Sep 2016 | Read review
5 of 5
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