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BEST WESTERN PLUS Kalamazoo Suites

Booking.comUSD 122*
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GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 145*
USD 122*
USD 145*
USD 122*
USD 145*
USD 122*
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BEST WESTERN PLUS Kalamazoo Suites
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301 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Kalamazoo Suites
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Showing 300: English reviews
Flint
Reviewed 9 January 2017

This was our first night in this hotel. We had no heat in our room, but the staff made immediate arrangements for us to had a different room. He was very apologetic. We enjoyed the additional space in the room.

Review collected in partnership with Best Western
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Helpful?
Thank Thomas B
Ortonville, United States
Reviewed 7 December 2016

The suite stay was very unexpected, but my kids loved it, They could chill out on the sofa and extra chair. The comfort of the bed I sleep on is very important and I have to say, I had to peek to see what kind of mattress is was. Not surprised it was a Beautyrest.

Review collected in partnership with Best Western
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Helpful?
Thank karenmP5411HJ
Traverse City, Michigan
Reviewed 3 December 2016 via mobile

I stay at this hotel quite often for the Greater Kalamazoo Auto Auction, and I am a platinum member. This hotel has just increased pricing. It seems as though they are cutting back on house keeping. I e noticed that the attention has been slipping over the last few months. The room I was given was absolutely filthy and gross....

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Helpful?
Thank kriswilson
Management response:

Thank you for you online review and taking the time to let us know about the issues that you experienced. I truly value feedback as it is the only way that we can improve and correct issues. I am very sorry that we did not meet your expectations and your feedback will help us focus on improving on your future...

Wayland, Michigan
Reviewed 24 November 2016

nice pool and hot tub, good breakfast . rooms were clean and comfortable. a good value for the price, located in a safe part of Kalamazoo Michigan. close to shoppinf and restaurants. cose to Western Michigan University

Review collected in partnership with Best Western
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Helpful?
Thank davidz700
Management response:

Thank you for your online review and choosing to stay with us. We are very happy that you enjoyed the pool and hot tub. We would agree with you that we have a great location which is close to shopping, restaurants, and WMU. We hope to serve you again and Thank you for your continuing to Chose Best Western Plus,...

Clinton Township, Michigan
Reviewed 21 November 2016

Great hotel great service. Very clean. Bed was so comfy and room was amazing. Staff very friendly. Need more parking spaces but overall experience was top notch. Breakfast options were nice and very clean area. Coffee was good too !

Review collected in partnership with Best Western
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Helpful?
Thank P1425PFcindym
Management response:

Thank you for your online review and for choosing Best Western Plus, Kalamazoo. It is great to hear that you experienced great service and friendly staff, the team and I are very focused on customer service and it is always nice when it is noticed. We hope that we will be your home away from home when visiting Kalamazoo. Greg...

Chicago, Illinois
Reviewed 31 October 2016 via mobile

Our stay here was very nice once again. The breakfast was on point especially with the biscuits and gravy and we slept peacefully. The pool wasn't open so that was disappointing but it was understandable as it was being freshly painted.

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Helpful?
Thank Brian S
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for choosing to return to our hotel a second time while visiting Kalamazoo. Thank you for the kind words. We apologize that the pool was closed for updating. There is never a good time to update the pool and we are sorry that it happened during your last visit. We hope to see you again and thank you...

Michigan
Reviewed 29 October 2016

We needed a simple affordable stop while attending a wedding. Halls and lobby look like they have been recently remodeled. The rooms are a little long in the tooth. No decor. Bathroom is a little dated and some fixtures need maintenance. Toilet Paper holder was falling out of the wall. Breakfast area was nice and the food met expectations. Overall...

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Helpful?
Thank annisarich
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your online review and your business. We are finishing up our property renovations and we apologize that your room was one of the last rooms to be renovated. We hope that you will visit us again in the near future and be able to experience the renovated hotel on your next visit. Again, thank you for your...

Lebanon, United States
Reviewed 25 October 2016

In town for conference and end up here as an overflow. Very pleased with the room and the staff was great. Had to wait a bit for the hot water each day but we enjoyed our stay. Breakfast is outstanding.

Review collected in partnership with Best Western
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Helpful?
Thank Hazel L
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your online review and choosing to stay with us while in Kalamazoo. We are very happy that you enjoyed your stay . We apologize for the delay in hot water to the room. We have since corrected the problem. We hope to see you again soon. Sincerely, Duane Zuber Best Western Plus Kalamazoo

Mt. Pleasant, United States
Reviewed 23 September 2016

Great room, comfortable beds, quiet area of town but easy access to freeways and shopping. Would absolutely stay here again. The housekeeping staff went out of their way to be helpful with more towels and coffee pods. The size of the room was great.

Review collected in partnership with Best Western
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Helpful?
Thank Robert T
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your online review and choosing to stay with us. We are very happy that you found the team helpful and that you liked the amenities we provide at the hotel. We would agree with you that we have a great location which is close to shopping, restaurants, and other attractions. We hope to serve you again. Duane...

United States
Reviewed 16 September 2016

I had read plenty of reviews that were not very good on this hotel. I was surprised. I had a clean and nice room. I didn't see any of the issues people were talking about. I think it was just remodeled, maybe that was the difference. I will stay here again

Review collected in partnership with Best Western
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Helpful?
Thank Steve H
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your business and your kind words. Yes the hotel has gone through an extensive renovation with new leadership. We are happy that you enjoyed your stay and enjoyed the upgraded rooms. We hear complements every day on how beautiful the hotel is and are excited that you feel the same. We hope to see you again the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Kalamazoo Suites, a newly renovated all-suites property located in southwest Michigan. This Kalamazoo hotel features 64 well-appointed suites, each fully-equipped with cable satellite television, microwave, refrigerator, and free high-speed Internet access. Guests will enjoy a delicious complimentary deluxe breakfast each morning before taking a dip in the indoor heated swimming pool and hot tub. Additional amenities include a fitness center, guest laundry, full business services and meeting/banquet facilities. ... more   less 

Additional Information about BEST WESTERN PLUS Kalamazoo Suites

Address: 2575 S 11th St, Kalamazoo, MI 49009-2105
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $131 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Kalamazoo Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Plus Kalamazoo Hotel Kalamazoo
Hotel Style:
#1 Green Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Kalamazoo Suites staff and other travellers.
3 questions
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Ann Arbor, Michigan
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Kalamazoo Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor is best on Friday and Saturday because it is quieter..”
penguin2k, 10 Sep 2016 | Read review
“Desk clerk was kind and helpful !!”
358larryl, 11 Aug 2016 | Read review
“Fourth floor king rooms are huge”
hasbeanshockey, 28 Jul 2016 | Read review
“Avoid all rooms ending in 08, this is the elevator hallway”
Beachambassor, 15 May 2016 | Read review
“The elevators can be a bit noisy, so you may wish to avoid certain rooms (e.g. 308) that are in their immediate proximity.”
445benjamink, 8 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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