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BEST WESTERN PLUS Kalamazoo Suites

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280 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Bellaire, Michigan
Reviewed 2 days ago NEW

We've stayed st this hotel multiple times in the past year or so because it is conveniently located near Western Michigan University. While the remodeling has taken longer than one would think it should, I will continue to select this hotel when I travel to Kalamazoo. Staff members have always been helpful and courteous. Beds are comfortable and the room...

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Helpful?
Thank Jim E
Traverse City, Michigan
Reviewed 3 days ago NEWvia mobile

I stay at this hotel quite often for the Greater Kalamazoo Auto Auction, and I am a platinum member. This hotel has just increased pricing. It seems as though they are cutting back on house keeping. I e noticed that the attention has been slipping over the last few months. The room I was given was absolutely filthy and gross....

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Helpful?
Thank kriswilson
Wayland, Michigan
Reviewed 1 week ago

nice pool and hot tub, good breakfast . rooms were clean and comfortable. a good value for the price, located in a safe part of Kalamazoo Michigan. close to shoppinf and restaurants. cose to Western Michigan University

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Helpful?
Thank davidz700
Clinton Township, Michigan
Reviewed 2 weeks ago

Great hotel great service. Very clean. Bed was so comfy and room was amazing. Staff very friendly. Need more parking spaces but overall experience was top notch. Breakfast options were nice and very clean area. Coffee was good too !

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Helpful?
Thank P1425PFcindym
Chicago, Illinois
Reviewed 31 October 2016 via mobile

Our stay here was very nice once again. The breakfast was on point especially with the biscuits and gravy and we slept peacefully. The pool wasn't open so that was disappointing but it was understandable as it was being freshly painted.

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Helpful?
Thank Brian S
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for choosing to return to our hotel a second time while visiting Kalamazoo. Thank you for the kind words. We apologize that the pool was closed for updating. There is never a good time to update the pool and we are sorry that it happened during your last visit. We hope to see you again and thank you...

Michigan
Reviewed 29 October 2016

We needed a simple affordable stop while attending a wedding. Halls and lobby look like they have been recently remodeled. The rooms are a little long in the tooth. No decor. Bathroom is a little dated and some fixtures need maintenance. Toilet Paper holder was falling out of the wall. Breakfast area was nice and the food met expectations. Overall...

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Helpful?
Thank annisarich
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your online review and your business. We are finishing up our property renovations and we apologize that your room was one of the last rooms to be renovated. We hope that you will visit us again in the near future and be able to experience the renovated hotel on your next visit. Again, thank you for your...

Lebanon, United States
Reviewed 25 October 2016

In town for conference and end up here as an overflow. Very pleased with the room and the staff was great. Had to wait a bit for the hot water each day but we enjoyed our stay. Breakfast is outstanding.

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Helpful?
Thank Hazel L
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your online review and choosing to stay with us while in Kalamazoo. We are very happy that you enjoyed your stay . We apologize for the delay in hot water to the room. We have since corrected the problem. We hope to see you again soon. Sincerely, Duane Zuber Best Western Plus Kalamazoo

Mt. Pleasant, United States
Reviewed 23 September 2016

Great room, comfortable beds, quiet area of town but easy access to freeways and shopping. Would absolutely stay here again. The housekeeping staff went out of their way to be helpful with more towels and coffee pods. The size of the room was great.

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Helpful?
Thank Robert T
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your online review and choosing to stay with us. We are very happy that you found the team helpful and that you liked the amenities we provide at the hotel. We would agree with you that we have a great location which is close to shopping, restaurants, and other attractions. We hope to serve you again. Duane...

United States
Reviewed 16 September 2016

I had read plenty of reviews that were not very good on this hotel. I was surprised. I had a clean and nice room. I didn't see any of the issues people were talking about. I think it was just remodeled, maybe that was the difference. I will stay here again

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Helpful?
Thank Steve H
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your business and your kind words. Yes the hotel has gone through an extensive renovation with new leadership. We are happy that you enjoyed your stay and enjoyed the upgraded rooms. We hear complements every day on how beautiful the hotel is and are excited that you feel the same. We hope to see you again the...

Whitewater, Wisconsin
Reviewed 10 September 2016

I use to stay here every time I was in Kalamazoo. I was so sad when I found out we are no longer welcome because our occupation we always have dogs with us and their change in policy of no longer welcoming dogs left us looking for a new place to stay....On September 2 however we were in Michigan dropping...

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Helpful?
Thank penguin2k
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your review and staying with us. We apologize that the hotel has gone pet free. We that you for your business and if we can help you find a pet friendly hotel please let us know. Duane Zuber Best Western Plus

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Kalamazoo Suites, a newly renovated all-suites property located in southwest Michigan. This Kalamazoo hotel features 64 well-appointed suites, each fully-equipped with cable satellite television, microwave, refrigerator, and free high-speed Internet access. Guests will enjoy a delicious complimentary deluxe breakfast each morning before taking a dip in the indoor heated swimming pool and hot tub. Additional amenities include a fitness center, guest laundry, full business services and meeting/banquet facilities. ... more   less 

Additional Information about BEST WESTERN PLUS Kalamazoo Suites

Address: 2575 S 11th St, Kalamazoo, MI 49009-2105
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $125 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Kalamazoo Suites 2.5*
Number of rooms: 64
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Also Known As:
Best Western Plus Kalamazoo Hotel Kalamazoo
Hotel Style:
#1 Green Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Kalamazoo Suites staff and other travellers.
3 questions
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Ann Arbor, Michigan
8 months ago

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Questions? Get answers from BEST WESTERN PLUS Kalamazoo Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor is best on Friday and Saturday because it is quieter..”
 of 5 bubbles penguin2k, 10 Sep 2016 | Read review
“Desk clerk was kind and helpful !!”
 of 5 bubbles 358larryl, 11 Aug 2016 | Read review
“Fourth floor king rooms are huge”
 of 5 bubbles hasbeanshockey, 28 Jul 2016 | Read review
“Avoid all rooms ending in 08, this is the elevator hallway”
 of 5 bubbles Beachambassor, 15 May 2016 | Read review
“The elevators can be a bit noisy, so you may wish to avoid certain rooms (e.g. 308) that are in their immediate proximity.”
 of 5 bubbles 445benjamink, 8 May 2016 | Read review
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