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Residence Inn Grand Rapids West

Residence InnUSD 217*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 257*
USD 217*
USD 257*
USD 217*
USD 257*
USD 217*
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Residence Inn Grand Rapids West
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143 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Grand Rapids West
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Showing 142: English reviews
Detroit, Michigan
Reviewed 22 December 2015

I frequent the Grand Rapids area every month or so for business and usually stay for a week at a time. Once I found the Grandville Residence Inn, it became my home away from home. The staff is ALWAYS friendly and accommodating. It's quiet, relaxing and located in a great area near everything. I'm minutes from downtown Grand Rapids with...

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Helpful?
Thank David D
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

David D, Thank you for the kind words in your response to your experience with us. We strive to make our guests fill more at home, and we are certainly glad that we have accomplished this with you. We hope to see you again very soon. Thank you, Andrew White

Reviewed 28 November 2015 via mobile

The rooms could use some updating, but they are clean and comfortable - the bed is a little squishy - the bedroom in the one-bedroom suite is a little on the small side, but overall I would recommend this location and stay here again, especially if I were here for a shopping weekend. The staff is very helpful and friendly...

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Helpful?
Thank Melissa C
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Melissa C, Thank you for your response. We appreciate your critique, and have shared this with our team - both on property and at our home office. Your feedback is a very important tool in helping us to improve. We hope to continue to serve you during your travels to Grandville, MI. Thank you, Andrew White

Highland, Michigan
Reviewed 3 November 2015 via mobile

GM Andrew and his team are the best in the business. Any small issue becomes a big resolution/fix -and reward for the patrons. All I had to do was ask. Directly across from a nice mall. So shop too and see a show. They have a nicer movie theater at the same mall.

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Helpful?
Thank dan r
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

dan r, Thank you so much for the review! We appreciate your willingness to share your previous experience with us. Please visit us again sometime soon! Warm Regards, Andrew

Saint Louis, Missouri
Reviewed 28 October 2015

I had a wonderful experience on my recent trip to Grand Rapids. It all started with Meghon at the front desk who was kind, professional, personable and helpful. She clearly knew her job and was great at making my trip fun and easy. While I was there, the car battery on my rental car died. Don, the property manager went...

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Helpful?
Thank cindy446
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Cindy446, Thank you for your review of your property. We are always excited to hear when we can make our guest's stay a memorable one! I will be certain to pass on the good words to Don and Meghon, as I'm sure they would love to hear! We hope that we can see you again next time you're in the...

Jackson, Michigan
Reviewed 21 October 2015

My favorite place to stay when visiting Grandville. Very nice hotel, clean rooms, great location. I've stayed here several times, always had a great experience. Dinner available during the week, breakfast every morning.

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Helpful?
Thank Suzy W
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Hello Suzy W, We're always happy to hear our guests call them our favorite! We hope to continue delivering the same great service you've come to expect from us. Thank you for your review - hope to see you soon! Best Regards, Andrew White

Lansing, Michigan
Reviewed 19 October 2015

I stayed here recently for business and really liked it. It was very clean and quiet. It's the type of place that I may come back to as it was equipped with a full kitchen: stove, refrigerator, microwave, dishwasher, and kitchen sink. I also liked how it has the sleeping area separate from the living area which is great if...

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Helpful?
Thank Tom L
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

TomL, Thank you so much for your review of our property. We take pride in taking care of our guests, and are happy to hear that you had a good stay with us! Please come visit us again next time your travels bring you to the Greater Grand Rapids area! Best Regards, Andrew White

Edmond, Oklahoma
Reviewed 5 October 2015

This Residence inn is spectacular. The staff are helpful, friendly and upbeat. They are attentive and kind. Everyone from the front desk staff to housekeepers were friendly and professional. The room was terrific, clean, spacious, fully functional for my business trip. The hotel is located amidst so many good places to eat, I could eat whatever I wanted. Price was...

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Helpful?
Thank John F
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

John F, We really appreciate your recent review of our property. Your feedback will be shared with our staff during our next team huddle. They love hearing reviews like yours! Thanks again, and we hope to see you again soon.

Toronto, Ontario, Canada
Reviewed 29 September 2015

This 'hotel' is super nice. Condo style, with kitchen, living room & bedroom. Loved staying here. Comfy and safe... breakfast was good. Staff were very helpful. Will stay here again for sure. It is not close to downtown Grand Rapids so if you are looking for a hotel in the core this would not be it. But if you are...

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Helpful?
Thank Nickey R
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Nickey R, Thank you for taking the time to review your stay with us. We appreciate all of the great things you have to say about our hotel, and we can't wait to have you back! All the Best, Andrew White

Reviewed 17 September 2015 via mobile

This is a typical Residence inn, although maybe a little dated. It's in a great area in Grand Rapids on the SW side, with lots of stores and restaurants nearby. You can walk to a kobe beef or red lobster. It's in a neighborhood so can be a little tricky to find. The rooms are spacious, and comfortable and we'll...

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Helpful?
Thank Kara R
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Hello Kara, We appreciate your review of your last stay with us - thank you. We look forward to seeing you again soon! Thank you, Andrew

Royal Oak, Michigan
Reviewed 16 September 2015

Very comfortable suite with full kitchen. Well located for shopping and local attractions. Well maintained property with extremely friendly, helpful and knowledgeable staff. Good breakfast. Nice to have full suite with comfortable searing area rather than standard hotel room.

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Helpful?
Thank Rebecca Bouts B
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Rebecca, We love seeing our guests enjoy their time with us. Thank you for your feedback! Please look us up next time! Thank you, Andrew

75 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Grand Rapids West

Address: 3451 Rivertown Point Ct SW, Grandville, MI 49418-3077
Region: United States > Michigan > Ottawa County > Grandville
Price Range: $228 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Grand Rapids West 3*
Number of rooms: 90
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Also Known As:
Residence Inn Grand Rapids West Hotel Grandville
Residence Inn Grandville
Grandville Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Grand Rapids West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the third floor so there no one to make noise above us but it did seem to be very quiet anyway.”
hpalmbos, 19 Oct 2016 | Read review
“room 124 super quiet”
canadian175, 6 Oct 2016 | Read review
“Rooms on the opposite side of the mall are quieter.”
gday2uWMI, 11 Aug 2016 | Read review
“Top floor rooms away from the stairs are quiet.”
bobiec2014, 22 Jun 2016 | Read review
“Room away from the pool and on a top floor was quiet.”
adventureseekerx2, 21 Jun 2016 | Read review
5 of 5
Residence Inn
USD 217* /night
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Hotels.comUSD 217
Booking.comUSD 217
TripAdvisorUSD 217
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Prices are for 1 room, 2 adults
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