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Residence Inn Grand Rapids West

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Residence Inn Grand Rapids West
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142 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Indiana
Reviewed 28 February 2016 via mobile

Great stay. Hotel was clean and loved the fireplace in the two bedroom suite. Didn't have a chance to explore much but hotel is near a lot of things. Would stay again if in the area, hopefully when it is warmer.

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Helpful?
Thank 2010CapP
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

2010CapP, Thank you for your kind words about the experience you had with us. We are delighted that the two bedroom suite you were in during your time here suited your needs. We hope to exceed your expectations next time you come visit! Spring is right around the corner! All the Best, Andrew

Pittsburgh, Pennsylvania
Reviewed 10 February 2016

Can't thank you guys enough for a great stay. Staff is extremely friendly, going all the way out for you. A lot of great tips and great recommendations of things to see and do in the area. Real nice facility--almost like a brand new hotel or one that recently underwent renovations. Will be back again! Pet friendly too.

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Helpful?
Thank TGrec
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

TGrec, What a wonderful review you left for us! I very much appreciate your kind words, and will be sure to pass them along to our team. I am very thankful for your business and hope to see you again soon! Best Regards, Andrew White

Chicago, Illinois
Reviewed 10 February 2016

We were visiting Grand Rapids for the first time and the Residence Inn was a good place to stay. It's "off the main road" which is nice since it was very quiet and we were able to rest. The suite was neat and clean. Plenty of room for both of us. Breakfast on Saturday morning was "out of this world"....

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Thank GolferGuyPGA
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

GolferGuyPGA, Thank you for your review! We love getting responses like this so that we can share with our entire staff. Please come back and join us when the whether warms up so you can enjoy some of the beautiful golf courses our area has to offer! Best Regards, Andrew White

Macomb, Michigan
Reviewed 31 January 2016 via mobile

This hotel was very quiet and in a great location . Right next to a great mall but near Grand Valley College and close to Grand Rapids for the breweries . Very spacious room with a full kitchen large bathroom . Bed was a bit to soft but the bed sheets were nice . Breakfast was good, food was hot...

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Helpful?
Thank rfriedri1
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Maui07, Thank you for taking the time to complete a review for our property. We hope that we have won you over as a traveler and you come back to visit us very soon! Thank you, Andrew White

Ann Arbor, Michigan
Reviewed 21 January 2016 via mobile

The windows in this hotel are very thin. It's been freezing in the bedroom portion of the room here all week with thermostat set at 76. I'm in bed in my winter hat. They also do not heat the gym much- worked out in a jacket. Place could benefit from small things like touch up paint. Eggs appear to be...

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Helpful?
Thank Betsy N
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Betsy N, I first off want to thank you for your review of our property. I can understand the issues you discussed above can sour any hotel experience, so I'm very sorry you had to deal with these here. We always want to improve our service and facility based on the feedback from our travelers. I would certainly want to...

Southhaven, MS, United States
Reviewed 15 January 2016

We made reservations for this hotel since the forecast was for bad weather on the day we were flying into Grand Rapids and planning to drive 90 minutes to our home. The hotel was willing to waive the 24-hour cancellation policy, which was a huge help. We did end up staying there and enjoyed the clean, comfortable 2-bedroom suite complete...

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Helpful?
Thank Trent W
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Trent W, Thank you for the review. I'm very glad we were able to accommodate your needs while you were staying with us! If you'd be willing to share the details of your stay with us, I would be more than happy to look into the mattress and be sure that the proper staff get recognized for a job well...

Indianapolis
Reviewed 7 January 2016

We stayed at this place just one night while traveling with our lab-mix dog. We really enjoyed our stay! We got a good deal on the rate, and our room was a good studio sized room with a small kitchenette, living area, bedroom and bathroom. It was really nice and would be perfect size if we would have been staying...

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Helpful?
Thank bnh81
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

bnh81, We appreciate your review and recommendation! We love being able to serve all of our guests - whether they have two legs or four! We're glad that you and your pet were able to enjoy yourselves while staying with us. We hope to see you next time you're in the Grandville area. Thank you, Andrew White

Vanderbilt, Michigan, United States
Reviewed 7 January 2016

Lovely place for families or an extended business stay. Staff was exceedingly friendly and efficient. Rooms are well appointed and fairly modern. Rooms are spacious enough for my family of four. Beds were soft and clean. Kitchen area was well stocked with all the tools one might need to make a decent meal. Coffee in the lobby was perfection, just...

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Helpful?
Thank Tiffani M
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Tiffani M, Thank you for your review! I'm so glad to hear about your positive experience with us. We hope that we can continue to offer these comfortable accommodations to you and all of our guests. Thank you, Andrew White

Macomb, MI
Reviewed 4 January 2016

Just spent a night at this hotel while passing through for a quick visit. I used some Marriott points for this stay, but I'd like to say the going rate for the room was between $125-$175. Upon arrival, I noticed the lobby appeared updated so I assumed the hotel, in general, would be also. Wrong! Some observations: the wood furniture...

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Helpful?
Thank HMSnyder
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Hello HMSnyder, Thank you for take the time to review your recent experience with us. I understand the need to have an updated, well-conditioned hotel, and I apologize that we have fallen short on this. If you would like to send me specifics of your time with us, please feel free to send me an email at awhite@fhginc.com. With more...

Detroit, Michigan
Reviewed 22 December 2015

I frequent the Grand Rapids area every month or so for business and usually stay for a week at a time. Once I found the Grandville Residence Inn, it became my home away from home. The staff is ALWAYS friendly and accommodating. It's quiet, relaxing and located in a great area near everything. I'm minutes from downtown Grand Rapids with...

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Helpful?
Thank David D
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

David D, Thank you for the kind words in your response to your experience with us. We strive to make our guests fill more at home, and we are certainly glad that we have accomplished this with you. We hope to see you again very soon. Thank you, Andrew White

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Grand Rapids West

Address: 3451 Rivertown Point Ct SW, Grandville, MI 49418-3077
Region: United States > Michigan > Ottawa County > Grandville
Price Range: $223 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Grand Rapids West 3*
Number of rooms: 90
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Also Known As:
Residence Inn Grand Rapids West Hotel Grandville
Residence Inn Grandville
Grandville Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Grand Rapids West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the third floor so there no one to make noise above us but it did seem to be very quiet anyway.”
 of 5 bubbles hpalmbos, 19 Oct 2016 | Read review
“room 124 super quiet”
 of 5 bubbles canadian175, 6 Oct 2016 | Read review
“Rooms on the opposite side of the mall are quieter.”
 of 5 bubbles gday2uWMI, 11 Aug 2016 | Read review
“Top floor rooms away from the stairs are quiet.”
 of 5 bubbles bobiec2014, 22 Jun 2016 | Read review
“Room away from the pool and on a top floor was quiet.”
 of 5 bubbles adventureseekerx2, 21 Jun 2016 | Read review
5 of 5