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Residence Inn Grand Rapids West

187 reviews
Traveller (20)
Room & Suite (42)
Pool & Beach (4)
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“full kitchen”(11 reviews)
“grand rapids”(28 reviews)
“front desk”(29 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
3.0 Star Hotel
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11 Mar.12 Mar.
1 room, 2 adults, 0 children
Standard Room
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Reviews (187)Write a Review
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All reviewsfull kitchengrand rapidsfront deskliving areaone bedroom suitefire pitlong term staybasketball courteggsfriendly staff and great locationmarriott propertieshome away from homelarge mallplay cardsnice outdoor areacomfortable coucha wonderful place to stay
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31 - 35 of 186 reviews
Reviewed 28 June 2017 via mobile

Great place to stay. Totally renovated. Great room suite, comfortable bed and awesome staff. Nice outdoor area to sit and relax. Good breakfast too. 2 televisions to a room allowing some private time.More

Thank Karon S
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 2 July 2017

Karon S, Thank you for taking the time to review your experience with us. I appreciate your kind words and have passed them along to our team. We hope that you can come back soon and have another great visit with us! Safe Travels, Andrew...More

Reviewed 25 June 2017

The whole staff from the front desk to the Housekeeping staff were friendly and welcoming. This hotel is stylish and updated. Hospitality is done right with Marriott once again, we were treated like VIP's the whole time.

Thank Booper777
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 27 June 2017

Booper777, You are a VIP! Thank you for the wonderful review. We appreciate you taking the time to share your experience with others-thank you! We hope to see you again very soon! Safe Travels, Andrew White

Reviewed 24 June 2017

We stayed at this R.I for 5 nights in May while visiting the Holland Tulip Festival and other area places of interest. We thought that this was a brand new facility but it is, in fact, 19 years old and had just been completely renovated...More

Thank elaine e
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 27 June 2017

elaine e, Thank you for your review! We are very glad to hear that you had a good time while visiting the tulip festival! I will be sure to pass along your wonderful comments to our breakfast host, as well as the rest of the...More

Reviewed 23 June 2017

As a college educator (Culinary & Hospitality), and former Executive Chef of the Hyatt Regency I believe that the hospitality industry is foundational and essential to anyone's trip away from home. Unfortunately, too many establishments and organizations have forgotten or simply lost track of this...More

Thank David H
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 27 June 2017

David H, What a fantastic review - thank you for the kind words! We will be certain to share these during our next team huddle. We hope that you will be back for the next Triathlon (or sooner!) All the Best, Andrew White

Reviewed 22 June 2017

The staff make all the difference. The property is clean and safe. Rooms are well kept and linens are newer and white. The pool is well maintained and overall probably the best property within 10 miles of downtown. Highly recommend for stays over 2 days...More

Thank BrendaPNB
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 27 June 2017

BrendaPNB, Thank you so much for your review! We really appreciate the kind words and will be certain to pass these along to our team. Hopefully we will see you next time you're in town! Best Wishes, Andrew White

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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Price range
USD 157 - USD 238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Price range
USD 157 - USD 238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (42)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"for a long term stay pick a suite with kitchen facilities. we loved our 2 bedroom / 2 bath suite on the 3rd..."
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"higher floors are more quiet"
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"Request a room with a fireplace."
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"Your just off main road sothere are all kinds of resturants. There's a Mall, a Meijers store and Wal-Mart..."
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