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Residence Inn Grand Rapids West

3451 Rivertown Point Ct SW, Grandville, MI 49418-3077
Hotel website
Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (11)
Room & Suite (38)
Dining (7)
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09/04/2017 10/04/2017
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    • Excellent51%
    • Very good30%
    • Average9%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “full kitchen” (10 reviews)
    “mall” (28 reviews)
    “dishwasher” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    3 Star Hotel
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    Offers from Residence Inn Grand Rapids West
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    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
    Reviewed 16 February 2017

    In 2014 we enjoyed the 2 bedroom kitchen suite for 2 weeks. We were so happy that we have reserved an April 2017 stay. Our accommodations were well maintained, well stocked, and convenient to Mall shopping and grocery stores. The experienced, courteous, and competent staff...More

    Response from Andrew W, General Manager at Residence Inn Grand Rapids West

    Alexandra, We are so glad you enjoyed your past experiences with us and thank you for sharing your feedback! We hope to provide another memorable time with us when you visit in the future. Best Regards, Andrew White

    Reviewed 24 December 2016 via mobile

    This is one that TripAdvisor has wrong, way wrong. We checked in and checked right back out. I have never been placed in a room this nasty before. I have stayed at budget motels cleaner than this room. Room 219. Stains from some sort of...More

    Response from Andrew W, General Manager at Residence Inn Grand Rapids West

    Hello Devildog8411, I do want to take a moment to thank you for your feedback from your recent visit to our property. I understand that when traveling the last things you want to encounter are cleanliness and condition issues with your suite. I do apologize...More

    Reviewed 18 December 2016

    We've never stated at a Residence Inn so didn't know what to expect. This site was amazing. All the staff were very friendly and helpful. The rooms were nice. The kitchen was fully stocked with plates ,bowls ,cups, silverware, dish soap, kitchen towel, paper towels...More

    Response from Andrew W, General Manager at Residence Inn Grand Rapids West

    Hello lsap1951, Thank you for your awesome review of our property! We love hearing when guests have a great experience with us. This will certainly be a review our staff will be happy to hear. Happy Holidays to you! Warm Regards, Andrew White

    Reviewed 14 November 2016

    I had booked this restaurant for my recent long term stay. Though the hotel needs a good makeover, the plans for same were in motion and renovations were planned for November 2016. However, the staff was ever helpful in making sure that I had everything...More

    Response from Andrew W, General Manager at Residence Inn Grand Rapids West

    Hi Milind B, We are so grateful for your review - thank you! Shipments for our renovation are coming in and we are setting up to start the process very soon. Thank you for your kind words, we wish you all the best and hope...More

    Reviewed 7 November 2016

    I've stayed at a lot of hotels and a lot of Marriott properties and this was one of my favorites!! The hotel was very nice and located near dozens of restaurants and shops. But what really set this hotel above was the staff. All of...More

    Response from Andrew W, General Manager at Residence Inn Grand Rapids West

    Travis O, Thank you for the awesome review! We're very glad you're able to say such nice things about us. You're kind words are something I will be sure to pass on to my staff - they love hearing these success stories! Safe travels and...

    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Self-Serve Laundry
    • Meeting Rooms
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Traveller (11)
    Room & Suite (38)
    Dining (7)
    Pool & Beach (6)
    Nearby Restaurants
    Anna's House
    108 reviews
    .62 km away
    Olive Garden
    84 reviews
    .35 km away
    Carrabba's Italian Grill
    74 reviews
    .22 km away
    On the Border
    47 reviews
    .44 km away
    Nearby Attractions
    RiverTown Crossings
    69 reviews
    .71 km away
    Craig's Cruisers
    67 reviews
    6.00 km away
    Millennium Park
    90 reviews
    6.15 km away
    Grand Lady Riverboat
    8 reviews
    7.72 km away
    Questions & Answers
    Get quick answers from Residence Inn Grand Rapids West staff and past guests.
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    Room Tips
    "We were on the third floor so there no one to make noise above us but it did seem to be very quiet anyway."
    hpalmbos, 5 months agoRead review
    "room 124 super quiet"
    canadian175, 5 months agoRead review
    "Rooms on the opposite side of the mall are quieter."
    gday2uWMI, 7 months agoRead review
    "Top floor rooms away from the stairs are quiet."
    Bobie C, 9 months agoRead review
    "Room away from the pool and on a top floor was quiet."
    adventureseekerx2, 9 months agoRead review
    "Suites are nice"
    cmgray51, 10 months agoRead review
    "Be sure to ask the managers about recommendations of places to eat--they were spot on"
    TGrec, over a year agoRead review
    "Top floor would be best--no chance of noise from above"
    Trent W, over a year agoRead review
    "The third floor is probably the quietest"
    cindy446, over a year agoRead review
    "Top floor, end rooms are the quietist."
    Fanofmirth, over a year agoRead review
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