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Comfort Inn Airport

PricelineUSD 117*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 157*
USD 117*
Great Deal
USD 119*
USD 119*
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Comfort Inn Airport
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417 Reviews from our TripAdvisor Community

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Showing 415: English reviews
Fountain Hills, AZ
Reviewed 13 July 2015

nothing at all special about this place, people running the halls at 2 am and the night staff unavailable ...... people smoking in their rooms but putting towels to keep the smoke out of the hallway like really

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Helpful?
1Thank excanuck50
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear excanuck50, Thank you for taking the time to share your review with us. I am very sorry to hear that some of our other guests disrupted your night. We do our best to keep everything under control and I apologize for the disturbances you experienced during your stay. We have policies and procedures in place to handle these types...

Reviewed 6 July 2015

When your flying till almost 2AM and get in late and don't want to drive you want something close to the airport, especially when your luggage didn't make the flight with you. The evening woman was a delight, fast and easy check in. As was the morning Check out woman. Use a AAA discount for a very responsible price. Night...

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Helpful?
Thank FeedbackYouNeed2Hear
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear FeedbackYouNeed2Hear, Thank you for choosing Comfort Inn! We appreciate your willingness to share your experience with us! Your kind words and compliments mean a great deal to our staff. We strive to provide an clean and relaxing environment for all of our guests. Thank you for the recommendation! We hope to see you again next time you're in town!...

Jupiter, Florida, United States
Reviewed 6 July 2015

I enjoyed my stay. The hotel is fairly new and nice, the rooms are great. Service was very good, breakfast was good. My only complaint was a very slow wifi. It is a good 15 minutes to downtown without any traffic, so keep that in mind. Dog friendly, a million restaurants nearby.

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Helpful?
Thank Nupester
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Nupester, Thank you for taking the time to tell us about your experience! We truly appreciate your business and are glad you enjoyed your stay. I'm sorry for any issues you experienced with our wifi. I have already informed my Maintenance department and they are checking to see if we are currently experiencing any issues. Thanks again for the...

Bonita Springs
Reviewed 1 July 2015

We recently had the opportunity to stay at this hotel while we were in town for a wedding. The staff was very kind and accommodating. The facility was very clean and nice. The area had any opportunity to find what you wanted to eat. We would definitely stay here again.

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Helpful?
1Thank BzyBug
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear BzyBug, Thank you for sharing your 5 Star review! We are grateful that you chose to stay with us during your visit to Grand Rapids and we are thrilled to hear that you enjoyed our hotel. We strive to make our hotel a great place for our guests to relax and enjoy themselves. Thank you for your kind words!...

Rhinelander, Wisconsin
Reviewed 24 June 2015 via mobile

We stayed 3 nights here when we were in town for a wedding. The night we arrived, we were impressed by the ease of check-in and the lovely sitting area in the lobby. There was hot pasta available for guests, which was a welcome surprise after nine long hours on the road. We were staying with our 3-year-old son, so...

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Helpful?
Thank writing_is_breathing
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear writing_is_breathing, Thank you for taking the time to share your experience with us. We value all guest feedback as it helps us improve our hotel and our service. I would like to apologize for the issues you experienced while you stayed with us. I have already addressed your concerns with my team and we are working on making sure...

Montague, Michigan
Reviewed 19 June 2015

My wife and I stayed at this hotel for only one night, but were incredibly impressed with the hotel, room, and staff. We were welcomed in warmly and checking into our room was fast and easy. We used the hotels "park and fly" service where they provide a shuttle to and from the airport. Our morning flight was at 6am,...

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Helpful?
Thank emelansc
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear emelansc, Thank you for taking the time to share your experience with us! We are grateful that you chose to stay at our hotel and that enjoyed our Park and Fly package. We strive to make sure our airport travelers are at ease and have everything they need before heading out on their adventures. We hope you had safe...

Hudsonville, Michigan, United States
Reviewed 19 June 2015

Recently used this hotel for their "Park & Stay" when we had an early morning flight out of Gerald R Ford International Airport. Check-in was smooth and easy. What a great service for anyone using this airport! Staff was very friendly & helpful! Room was great too! A bonus was that even with an extremely early flight we were still...

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Helpful?
Thank Karen E
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Karen E, Thank you for taking the time to share your wonderful review of our hotel! We are thrilled to hear that you were able to take advantage of our Park and Fly package! We love being able to offer this service to our guests and your compliments mean a great deal to all of us here at Comfort...

Saint Louis, Missouri
Reviewed 13 June 2015 via mobile

We had five rooms booked for two nights and upon arriving and seeing each of the rooms, I observed burnt out light bulbs, unclean carpet around the edges of the room, dirty toilet seats, stains on bed linens, rooms that smell like they were previously smoking rooms and are now nonsmoking rooms, however the wallpaper, paint, etc. was not redone...

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Helpful?
1Thank eiznof
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear eiznof, Thank you for taking the time to share your experience with us. I am very sorry for the issues you encountered. I'm embarrassed by the condition your rooms and I promise that I am looking into these issues to find solutions. I would love an opportunity to speak with you further regarding your concerns. If you don't mind,...

Miami Beach
Reviewed 2 June 2015

Near airport and I-95, this motel is well located for any Grand Rapids activity. I think every chain store and restaurant in the country is located on 28th St. However, the motel is secluded and quiet. Our third-floor room was well furnished and comfortable. We especially appreciated the many electrical outlets. Service was outstanding. All staff were friendly and helpful,...

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Helpful?
Thank Istemewa
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Istemewa, Thank you for the 5 Star review! We are thrilled that you chose to stay with us and took the time to share your experience! We strive to provide excellent customer service and make sure our guests feel safe and comfortable at our hotel. I'm happy to hear that you enjoyed our great location in Grand Rapids as...

California
Reviewed 1 June 2015

I was accommodated when asked for a room away from traffic noise. Large clean room with new carpeting, bedspreads. Choice of soft to harder pillows, high count sheets, firm bed. Good coffee in room. Free wi-fi! Bathtub/shower was slippery. The tub needed at least one grab bar as supposedly no-slip tape was worn out. Lavatory faucet needed tightening. I did...

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Helpful?
Thank fastpakker
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear fastpakker, Thank you for taking the time to share your experience with us. We truly appreciate your business! While I'm thrilled to hear that you enjoyed the service we provided you with, I'm sorry to hear about the condition of your room. I have already informed my Maintenance department of these issues so that they can keep on top...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Friendly smiling faces, impeccably clean rooms, and a full hot breakfast await you at Grand Rapids Comfort Inn Airport Hotel. ... more   less 

Additional Information about Comfort Inn Airport

Address: 4155 28th St SE, Grand Rapids, MI 49512-1903
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $144 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Airport 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Comfort Inn Airport Hotel Grand Rapids
Comfort Inn Grand Rapids
Grand Rapids Comfort Inn
Hotel Style:
#3 Best Value Hotel in Grand Rapids
#4 Family Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Airport staff and other travellers.
8 questions
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Clinton Township, Michigan
over a year ago
Clarksville, Tn., United States
over a year ago

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Questions? Get answers from Comfort Inn Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the elevator on upper floor if you like less noise.”
Travelalot963, 16 May 2017 | Read review
“if you have alot of bags ask for a ground floor”
brybs03, 26 Mar 2017 | Read review
“Away from 28th St and the elevator”
lynnsQ7770HG, 18 Mar 2017 | Read review
“We stayed on the first floor. Quiet and convenient.”
791kayl, 13 Mar 2017 | Read review
“Great staff”
jasonmorgan71, 7 Mar 2017 | Read review
5 of 5
Priceline
USD 117* /night
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ComfortInnUSD 119
Expedia.comUSD 119
HotelQuicklyUSD 157
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*Disclaimer
Prices are for 1 room, 2 adults
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