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Clarion Inn & Suites Airport

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Clarion Inn & Suites Airport
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189 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Inn & Suites Airport
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Showing 189: English reviews
Switzerland
Reviewed 23 June 2016

We came in on a late flight but service was promt, friendly and helpful. The motel has two stories with lift. Looks like any old motel. Pool, parking, training room. Bed was high and soft. Room clean. Electrical sockets. Quiet. Ice... The best was the breakfast. Everything and clean.

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Helpful?
Thank Jim0
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank you for your response to our survey! We like to get feedback, so we can improve.

Upper Peninsula, Michigan
Reviewed 22 June 2016

My wife and i are volunteers with HOPE Animal Assisted Crisis Response and frequently travel with our two crisis response dogs. We have stayed at this property on several occasions and have been treated exceptionally well by the staff and manager Deb Hunt. Because of this fine service, we decided to use the Clarion as the home base for our...

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Helpful?
Thank Nicholas M
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for all the kind words. You and your team are always welcome!! Look at our Facebook page, when you get a chance!! Debbie

Sault Ste. Marie, Michigan
Reviewed 21 June 2016

This Clarion was very accomodating! We had a group with dogs and they were more than welcoming to have us stay with them. Breakfast was always hot and lots of choices. Thank you so much for working with our group. I would stay here again. The beds were super comfortable!!!

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Helpful?
Thank Brenda E
Ami T, Director of Sales at Clarion Inn & Suites Airport, responded to this review

Dear guest, Thank you for your review. Of course we LOVE to accommodate your furry traveling companions! For a nominal fee we accept pets in our first floor rooms and request that you declare them at check in so that we know where to send the treats! See you guys again soon! Best,

Reviewed 9 June 2016 via mobile

I was in the area need to stay somewhere and happy i picked this location . The front desk young lady was very welcoming and helpful . I would stay there again. It was clean and very convenient. See you soon

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Helpful?
Thank Brenda E
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for your kind words. We appreciate it. We look forward to seeing you again!1

Grand Rapids, MI
Reviewed 4 May 2016 via mobile

This hotel was in process of renovation. It was a comfortable room. Pleasant staff. Room was clean and nice. Wifi was a bit above average bandwidth. However tv was not HD. Breakfast was hot 3 item with several other items. Excellent choices! And bonus evening light supper was delicious! Lasagna and salad. 😊

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Helpful?
Thank jdsmaguire
Debbie H, Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for your kind words. We are excited to see the rennovations!! Come again!

Taylor, Michigan
Reviewed 2 May 2016

A great and helpful staff. A very good location for any of you're needs. Washer and dryer makes it convenient for extended nights. Very nice golf courses surround the area and are short distances away. Airport is only five minutes away. The only downside is the limited channels, not good for sport enthusiasts. Hotel offers free dinner Monday-Thursday.

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Helpful?
Thank armyofbrandon
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank you for your response. I am working on getting more channel's . Especially for the Sports enthusiast!! Thank You

Fredericksburg, Texas
Reviewed 26 April 2016

We requested through Hotwire a 3 star hotel in Grand Rapids Michigan. We requested a room with two double beds, non-smoking and handicap accessible. Upon our arrival, albeit 0100 am...we were told there were NO double bed rooms, and that the hotel was 100 Percent NON smoking....Told the clerk , My wife has a broken leg and cannot sleep with...

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Helpful?
1Thank phdguy
Ami T, Director of Sales at Clarion Inn & Suites Airport, responded to this review

Dear guest, Thank you for your review. I'm very sorry to hear that your overall experience at our facility was less than positive. I do regret when folks ignore our policy and state laws regarding smoking indoors. We do assess a pretty hefty fee for those who choose to ignore our non-smoking policies but for some, it appears this is...

Reviewed 26 March 2016 via mobile

This is the first time that I have been disappointed with my reservation with Hotwire. This Clarion was advertised as a 3 star. After we checked in, we walked down the hall and immediately noticed the stink of cigarettes-the entire hotel smelled of smoke. The halls and stairwells were dirty-there were piles of dirt in the stairwells, and wallpaper peeling...

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Helpful?
3Thank Haley G
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for responding to our survey. Sorry for your disappointment in our Hotel. We are currently in the process of renovations. We look forward to you trying us again. Have a nice day!

O'Fallon, Missouri, United States
Reviewed 24 March 2016

Ever hiked half a day, then it started raining so you trek back to camp and the rain starts to turn to a steady downpour. Trail is muddy, your soaked and cold. You get to camp and crawl into your tent all grimy, wet, and cold. But you are tired and the nasty sleeping bag feels nice. Yeah, this room...

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Helpful?
Thank Dave S
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Good Morning, Thank You for responding to our survey. We are in the middle of renovations at this point. The next time you come see us you will be surprised.

Cedar, Michigan, United States
Reviewed 28 February 2016 via mobile

My son and I were staying here and had an unpleasant surprise. Happened to see a bed bug crawling up wall then discovered several more on edge of mattress and in beds! We caught some in a bowl and brought to see front desk. Front desk initially said they could not give a refund because I had booked online, but...

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Helpful?
1Thank Jenifer M
Debbie H, General Manager at Clarion Inn & Suites Airport, responded to this review

Thank You for responding to our survey, We have taken care of this problem and are in the middle of renovations. Please consider staying again. We take great pride in our hotel.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Completely renovated in 2009, this Choice hotel is big on value. You'll love new flat panel 32" TVs in every guestroom along with microwaves and refrigerators. A daily breakfast buffet is complimentary as is an evening reception served Monday - Thursday. Complimentary area shuttle service will take you anywhere within a 3 mile radius. Free wireless Internet and outdoor heated pool. ... more   less 

Additional Information about Clarion Inn & Suites Airport

Address: 4981 28th St SE, Grand Rapids, MI 49512-2046
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $125 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites Airport 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Clarion Inn & Suites Airport Hotel Grand Rapids
Clarion Inn And Suites Airport
Grand Rapids Days Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn & Suites Airport staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Clarion Inn & Suites Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the second floor. It's ok, but only has one elevator at one end of the hotel. They only have a small, outdoor pool.”
LakeshoreLady2, 9 Nov 2016 | Read review
“Use Choice membership to book. Normally will get a complimentary suite room upgrade if available.”
greatlakevacations, 24 Oct 2016 | Read review
“NOISY doors in the hallway of the second floor.”
bvancanada, 27 Sep 2016 | Read review
“Don' t ever stay there.”
phdguy, 25 Apr 2016 | Read review
“Don't book this hotel if you are looking for comfort and safety.”
MaryKayDelavan_WI, 11 Feb 2016 | Read review
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