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Homewood Suites by Hilton Grand Rapids

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Traveller (15)
Room & Suite (34)
Dining (5)
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Overview
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“olive garden”(14 reviews)
“bedroom suite”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Grand Rapids
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Grand Rapids
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 141.
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Reviews (561)
There are newer reviews for Homewood Suites by Hilton Grand Rapids
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329
143
47
24
13
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329
143
47
24
13
Show reviews that mention
All reviewsolive gardenhome away from homebedroom suitebreakfast staffbasketball courtfull kitchenrestaurants and shoppingpool and hot tubbusiness centerwaffleshot breakfastperfect staynice hotelgreat place to staythe breakfast areafront desk staffbed was very comfortable
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61 - 65 of 556 reviews
Reviewed 30 May 2017

Just when I thought she was great, I met the young lady preparing dinner and she was outstanding. The next day the people preparing the breakfast, which was great I might add, were not only helpful but courteous and did t mind preparing more although...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank Janet L S
Reviewed 28 May 2017

Fantastic experience and accommodations. Clean, quiet, convientent to airport, restaurants and downtown Highly recommend for business or personal stay vacation. Rooms were large, bed extremely comfortable

Review collected in partnership with Homewood Suites by Hilton
Thank Tammy O
Reviewed 25 May 2017

I would not recommend this hotel. Observed front desk staff that was essentially trying to avoid contact with guests and stayed behind a closed door. Where do you obtain service when that occurs? Room was not clean. Pillows were very worn as was the bed...More

Review collected in partnership with Homewood Suites by Hilton
Thank allens481
Response from TMIHospitality1, Manager at Homewood Suites by Hilton Grand RapidsResponded 26 May 2017

Dear Allens481, Thank you for taking the time to review the Homewood Suites Grand Rapids. I'm very sorry to hear about the negative experience you had at our hotel. Your comments caught my attention as this is certainly not typical of my staff. I ask...More

Reviewed 24 May 2017

Hotel chose to close the front entrance over a graduation weekend when the hotel was full and paying premium rates. A construction truck was in front of the hotel most of the morning with the "reverse" beeping sound on for several hours. Also, the fold...More

Review collected in partnership with Homewood Suites by Hilton
Thank 513riche
Response from TMIHospitality1, Manager at Homewood Suites by Hilton Grand RapidsResponded 24 May 2017

Dear 513riche, Thank you for your review. We are working very hard during our renovation process to keep the work from interfering with our guests. Please accept my sincerest apologies that we fell short. I understand how frustrating the timing of this was. We appreciate...More

Reviewed 19 May 2017

close to everything downtown, we walked to the concert, inexpensive parking was just around the corner! dont pay full price for parking. the cafe has great food at reasonable prices if you want to dine casual.

Thank khaenlein49
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 148 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Grand Rapids
#6 Romantic Hotel in Grand Rapids
#7 Business Hotel in Grand Rapids
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 148 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Grand Rapids
#6 Romantic Hotel in Grand Rapids
#7 Business Hotel in Grand Rapids
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (34)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
IrishGirll488
5 July 2017|
Answer
Response from TMIHospitality | Property representative |
Hello IrishGirll488, Thank you for your question. Our hotel does not actually offer a airport shuttle. I apologize for any inconvenience. Thanks, Ashley K. General Manager
0
Votes
78beverlym
12 May 2017|
Answer
Response from TMIHospitality | Property representative |
Hello 78beverlym, Thank you for your question. We are about 4 miles away and it's about a 10 minute car ride. Please let me know if you have any other questions. Thanks, Ashley K. General Manager
0
Votes
BillyNg
13 November 2016|
AnswerShow all 8 answers
Response from TMIHospitality | Property representative |
Hello BillyNg, I apologize but we do not offer an airport shuttle. Please let me know if you have any other questions. Thanks, Preston M. Assistant General Manager
1
Vote
Room Tips
"Get a room on the 3rd floor"
Read review
"Corner room 111 is the best!"
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"We stayed in a King Suite. Home away from home!"
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"Only one elevator, but easy access to stairwells."
Read review
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