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Homewood Suites by Hilton Grand Rapids

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Traveller (15)
Room & Suite (34)
Dining (5)
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Overview
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“olive garden”(14 reviews)
“bedroom suite”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites by Hilton Grand Rapids
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Grand Rapids
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (567)
There are newer reviews for Homewood Suites by Hilton Grand Rapids
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Traveller rating
333
144
48
24
13
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333
144
48
24
13
Show reviews that mention
All reviewsolive gardenhome away from homebedroom suitebreakfast staffbasketball courtfull kitchenrestaurants and shoppingpool and hot tubbusiness centerwaffleshot breakfastperfect staynice hotelgreat place to staythe breakfast areafront desk staffbed was very comfortable
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11 - 15 of 562 reviews
Reviewed 20 March 2018 via mobile

This hotel does so many things right. Staff from the front desk to housekeeping to maintenance are tops, friendly and cheerful. One of the buffet attendants sang beautifully while she worked. The hot breakfast was well done. Our experience, unlike another was the hot food...More

Thank Dennis K
Reviewed 24 February 2018

The General Manager of this property is unprofessional. I heard her gossiping about staff members and having attitude toward guests who were upset. This property is dingy, outdated, run down and the housekeepers leave plastic bags full of dirty sheets and towels throughout the hallways....More

Thank International89
Response from Ashley K, General Manager at Homewood Suites by Hilton Grand RapidsResponded 27 February 2018

Hello International89, Thank you for taking the time to review the Homewood Suites Grand Rapids. I'm very sorry to hear about the negative experience you had at our hotel. Your comments caught my attention as this is certainly not typical of my staff. I ask...More

Reviewed 12 February 2018 via mobile

My husband came from Traverse City for a little vacation. We weren’t sure where to stay, but the website for Homewood Suites had us sold! We leave tomorrow and have been here since Saturday night. Honestly, we don’t want to leave. When we checked in,...More

Thank HeavenLeigh0213
Reviewed 10 February 2018

Staff (front desk and kitchen) was professional and accommodating. Unfortunately, unclean linens of the bed and breakfast that was standing too long in the warmers (looked petrified) ruined my experience.

Review collected in partnership with Homewood Suites by Hilton
1  Thank 164jonn
Reviewed 30 January 2018

Friendly staff and clean rooms. Located in a very convenient area. Check is was quick and staff were extremely nice and helpful with answering questions. Was there for an event at Van Andel Arena so did not use the pool area although in viewing it,...More

Review collected in partnership with Homewood Suites by Hilton
Thank Tabitha K
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 156 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Grand Rapids
#6 Romantic Hotel in Grand Rapids
#7 Business Hotel in Grand Rapids
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 156 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Grand Rapids
#6 Romantic Hotel in Grand Rapids
#7 Business Hotel in Grand Rapids
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (34)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
IrishGirll488
5 July 2017|
Answer
Response from TMIHospitality | Property representative |
Hello IrishGirll488, Thank you for your question. Our hotel does not actually offer a airport shuttle. I apologize for any inconvenience. Thanks, Ashley K. General Manager
0
Votes
78beverlym
12 May 2017|
Answer
Response from TMIHospitality | Property representative |
Hello 78beverlym, Thank you for your question. We are about 4 miles away and it's about a 10 minute car ride. Please let me know if you have any other questions. Thanks, Ashley K. General Manager
0
Votes
BillyNg
13 November 2016|
AnswerShow all 8 answers
Response from TMIHospitality | Property representative |
Hello BillyNg, I apologize but we do not offer an airport shuttle. Please let me know if you have any other questions. Thanks, Preston M. Assistant General Manager
1
Vote
Room Tips
"Get a room on the 3rd floor"
Read review
"Corner room 111 is the best!"
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"We stayed in a King Suite. Home away from home!"
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"Only one elevator, but easy access to stairwells."
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