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Courtyard Grand Rapids Downtown

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Courtyard Grand Rapids Downtown
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327 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Reviewed 1 week ago via mobile

The hotel is nicely situated to be walking distance to plenty of dining. Attending a training session with about 20 colleagues and the catering was outstanding with very great tasting food!!! Very nice rooms and quiet during my stay.

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Helpful?
Thank DISBOFFG41
grand rapids, michigan
Reviewed 2 weeks ago via mobile

Nice and clean, skywalks, view... but so noisy ! Easy to hear people talking in hall and arguing next door! My favorite downtown place is Hampton inn on Michigan street since it's newer and more soundproof with extra free benefits like breakfast and parking ... this hotel charges $16 -25 for parking, no breakfast. Employees were very helpful.

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Helpful?
Thank victoryah
Asheboro, North Carolina
Reviewed 3 weeks ago

I stayed here this week on business for the 2nd time. I was impressed last time and this visit was no different. The front desk staff were very friendly and informed me that they were putting me in one of their newly remodeled rooms. They told I was one of the first people to get to stay in it. The...

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Helpful?
Thank BenJonesComedy
Northville, Michigan
Reviewed 2 November 2016 via mobile

The hotelstaff is great. Been staying here 50 nights/year for 13 years now. The hotel offers valet parking, room service, and a full bar with a great bartender. The location is convenient to walk to all of the amenities that downtown GR has to offer and it's easy to get to the major highways. It's also $50-100 cheaper per night...

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Thank jeremyalyea
Lansing, Michigan
Reviewed 1 November 2016

We stayed for Halloween. The hotel is average, for the price I would stay at the Amway next time. I went with Courtyard because I have Silver Elite status, but this doesn't give you anything. I was told at 3:00 pm that I couldn't even get a room that had been renovated because "they were all full". I was given...

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Helpful?
Thank Linda B
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear Linda B- Thank you for staying with us on Halloween. We're sorry to hear you had some issues during your stay. We appreciate your feedback, which we take very seriously. As such, we plan to move the coffee maker out of the closet so that there is no confusion in the future. We're happy you were able to communicate...

Flint, Michigan
Reviewed 29 October 2016

Great location for going to the B.O.B., downtown festivals, museums and concerts at the Van Andel arena. I really dislike the way the self parking works and the where the parking garage is located though but would still stay there again.

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Thank missfransioli
Birmingham
Reviewed 19 October 2016

I stayed here on business and it was very nice. The front desk always provides rapid and exceptional service. They have a small bistro/bar that serves a limited menu but what they service is very good. The room that I stayed in was very nice and it had a comfortable bathroom with oversized towels which I always find to be...

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Thank AuburnBirmingham
Detroit, Michigan
Reviewed 18 October 2016

This is a great location in downtown GR and the onsite underground parking would be a major plus in winter. As I have Marriott Platinum status I was in an renovated room which was very clean and decorated in a fresh contemporary style. My one complaint with the room was the HVAC fan was loud enough that I had to...

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1Thank sckohl1
Tracy356, Manager at Courtyard Grand Rapids Downtown, responded to this review

Dear sckohl1, Thank you for your recent stay at our hotel. We appreciate your compliments on the newly renovated rooms and style. We do apologize that the HVAC fan was too loud for sleeping. Would you mind sending us a direct message with your room number, so we could have our team look into it? Although we do not have...

Reviewed 13 October 2016

First off, this is the biggest Courtyard I think I've ever stayed at. My room was on the 4th floor, and so far from the elevator it was quicker for me to take the stairs up and down. Location is good, right in the middle of town. The young man who checked me in was very helpful and friendly. The...

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Thank tsm33
Roseville, Michigan
Reviewed 2 October 2016 via mobile

If you need to be right downtown then this place is a good option for you. The staff here is courteous and helpful. The pool and hot tub were nice. The rooms were clean and well maintained. We were in town to visit some breweries and stayed here because it was within walking distance to bars and restaurants.

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Helpful?
Thank Jeffster123

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Grand Rapids Downtown

Address: 11 Monroe Ave NW, Grand Rapids, MI 49503-2662
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $267 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Grand Rapids Downtown 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Courtyard By Marriott Grand Rapids Downtown Hotel Grand Rapids
Grand Rapids Marriott
Grand Rapids Courtyard
Hotel Style:
#10 Romantic Hotel in Grand Rapids
#10 Business Hotel in Grand Rapids
#13 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Grand Rapids Downtown staff and other travellers.
2 questions
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Questions? Get answers from Courtyard Grand Rapids Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great view of downtown, ask for one of the newly renovated rooms”
  • Newly renovated King room
 of 5 bubbles BenJonesComedy, 19 Nov 2016 | Read review
“for a city view, ask to be on 5th or higher floors”
 of 5 bubbles lindabS1949VA, 31 Oct 2016 | Read review
“They are pretty standard, but I would ask for a higher street view”
 of 5 bubbles theresa146, 23 Aug 2016 | Read review
“6th floor under construction so do not stay on 5th floor!”
 of 5 bubbles matthewedward, 16 Aug 2016 | Read review
“Do not choose a room with connecting doors to the adjacent room”
 of 5 bubbles johnsV6318RB, 9 Jul 2016 | Read review
5 of 5
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