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Best Western Hospitality Hotel & Suites

582 reviews
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Traveller (108)
Room & Suite (31)
Dining (14)
Overview
  • Excellent42%
  • Very good25%
  • Average16%
  • Poor9%
  • Terrible8%
Travellers talk about
“jacuzzi room”(6 reviews)
“hot tub”(31 reviews)
“waffles”(22 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Best Western Hospitality Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
5 Feb.6 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (582)Write a Review
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All reviewsjacuzzi roomhot tubwafflesbreakfast areagreat place to staygrand rapids areaindoor poolbed was comfortablefree breakfastup to dateclose to the airportsaunameijerexpresswayshuttlerefrigeratormi
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101 - 105 of 580 reviews
Reviewed 14 March 2017

I liked the hospitality at the front desk by the enite staff. It was a pleasure to be able to get a room I could feel comfortable in and get a good night sleep in and wake up to a very nice breakfast. Keep up...More

Review collected in partnership with Best Western
Thank H7029RProbertl
Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 15 March 2017

Thank you so much for such a kind review and great rating! I was so delighted to hear how much you enjoyed your stay!It is always so gratifying to know when we have given our guests such a great experience and I am so thrilled...More

Reviewed 14 March 2017

Kid's running around,and bouncing basketball at 11:00 pm. Smoking cigarettes, and weed in room's. Staff did nothing about it. My son's life vest was stolen. The fitness room,and hot tub was full of kid's under the age of 10.More

Review collected in partnership with Best Western
Thank laurawZ5979JO
Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 15 March 2017

Laura - I was saddened to hear about the experience you had with us. That definitely does not live up to the standard we strive to reach. We do have specific rules we try to implement concerning quiet hours and it's unfortunate all of our...More

Reviewed 11 March 2017 via mobile

Stayed at this Best Western for two nights while traveling to Grand Rapids for Founder's KBS beer release. The price was very reasonable, and we were 15 minutes away from downtown GR. The room was very clean and felt comfortable, we had a 2 queen,...More

Thank d0ublevee
Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 15 March 2017

It made our day to read your kind review and great rating! It's wonderful to hear when we are meeting and surpassing our guests expectations! I have to agree, our location is quite convenient for travelers and even locals who just want a quick get...More

Reviewed 10 March 2017

This is not a 4-star hotel, but didn't want that kind of expense! Can't beat the value, and staff went above and beyond to ensure our stay was comfortable. If not satisfied with complimentary breakfast and "dinner" had 15 percent off discounts at a few...More

Review collected in partnership with Best Western
Thank Diane K
Reviewed 5 March 2017

We were pleased with this hotel for several reasons. It was very convenient to where we would be for the weekend tournament; we were able to check in early which was nice; and the staff are super friendly. Our room was nice; beds comfortable; and...More

Thank PetalMel
Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 7 March 2017

Thank you so much for your kind review! I appreciate the time you took to fill out the survey. I am so pleased you enjoyed your stay and found our location so convenient. I was also delighted you found our staff so friendly! We always...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Breakfast included
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
USD 80 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Grand Rapids
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 80 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Grand Rapids
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (108)
Room & Suite (31)
Dining (14)
Pool & Beach (7)
Hotel & Grounds (76)
Bathroom (12)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
duber2016
28 October 2016|
Answer
Response from Sharyl B | Property representative |
Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
0
Votes
bellealice
8 June 2016|
AnswerShow all 3 answers
Response from William S | Reviewed this property |
Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
1
Vote
debj122015
25 October 2015|
AnswerShow all 4 answers
Response from Mar R R | Reviewed this property |
Sorry, I am not familiar with that information. As someone else stated calling the front desk is best.
0
Votes
Room Tips
"Make sure you give the same respect and the love you wish to receive...and if you don't receive kind..."
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"I liked being on the second floor. There is an elevator that takes you right up."
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"They provided a discounted rate due to our circumstances!"
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"Accessible, Quiet stay, Extremely Comfortable"
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