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05/11/2017 06/11/2017
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    Best Western Hospitality Hotel & Suites

    5500 28th St SE, Grand Rapids, MI 49512-2052
    +1 855-784-0280
    Hotel website
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    Lowest prices for your stay
    05/11/2017 06/11/2017
    USD 115*
    USD 115*
    Traveller (106)
    Room & Suite (26)
    Dining (11)
    Overview
    • Excellent41%
    • Very good25%
    • Average17%
    • Poor9%
    • Terrible8%
    Travellers talk about
    “jacuzzi room” (6 reviews)
    “hot tub” (31 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Hospitality Hotel & Suites
    Special Offer: BOOK DIRECT AND SAVE
    Hotel deals
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    Deals
    5 Nov.6 Nov.
    |
    1 room, 2 adults, 0 children
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      USD 115
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      USD 115
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    Write a Review
    Reviews (564)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 562 reviews

    Reviewed 5 days ago

    We were in town to visit relatives. The hotel was conveniently located for us and accepted pets which we really appreciate. The staff was very helpful and friendly. The facility is showing its age but we would likely stay here again as the rooms were...More

    Review collected in partnership with Best Western
    Thank DEBESDE
    Response from KaliEGM, General Manager at Best Western Hospitality Hotel & SuitesResponded yesterday

    DEBESDE, We are so happy that we were convenient for your visit with family and you were able to bring your furry family with you as well. :-) We love to see our furry guests. Thank you for letting us know about your stay and...More

    Hotel's Favourite
    Reviewed 15 September 2017

    From the welcoming greeting to the express checkout, the staff at this property demonstrates how aptly named it is: Hospitality Hotel ! On an extended motorcycle trip, we had not intended on staying in Grand Rapids but the unexpected need for a rear tire necessitated...More

    Review collected in partnership with Best Western
    Thank Jeffrey T
    Reviewed 5 days ago

    Older hotel that is showing its age. I had "black chunks" in the bathroom sink water when first turned on - gross! There was an external hotel entry door just outside my room window where people stood at about 1:00 am while they talked and...More

    Review collected in partnership with Best Western
    Thank Z1478FFterryg
    Response from KaliEGM, General Manager at Best Western Hospitality Hotel & SuitesResponded yesterday

    Z1478FFterryg, We are sorry to hear that we were not able to exceed you expectations during your time with us. We want all of our guests to have a lovely time while staying with us. We apologize this was the case and hope you will...More

    Reviewed 1 week ago

    I was working out of town and needed a clean comfortable room and a place to eat nearby. The booking was through Booking.com and a room with a walk in shower was the same rate as a normal room. Since this was a room built...More

    Review collected in partnership with Best Western
    1  Thank ronbadgerow
    Response from KaliEGM, General Manager at Best Western Hospitality Hotel & SuitesResponded yesterday

    ronbadgerow, We are so happy to have read your review of our hotel and hear that you had such a good time and that our rooms worked out so well for your needs. It is truly a delight to hear form our guests, we are...More

    Reviewed 1 week ago

    Have stayed in past. Comfortable and affordable. Would return.. Hot tub needs to be cleaned. Locked door to outside needs to be repaired.Good breakfast. No coffee in check out area when we left. Friendly staff.More

    Review collected in partnership with Best Western
    Thank marloui2017
    Response from KaliEGM, General Manager at Best Western Hospitality Hotel & SuitesResponded yesterday

    marloui2017, Thank you for taking the time to complete this survey. We are glad you enjoyed your stay with us. And will have our maintenance team take a look at the items you mentioned. We appreciate you brining them to our attention. We hope you...More

    Sleep Inn & Suites
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    Country Inn & Suites By Carlson, Grand Rapids Airport
    484 reviews
    #16 of 48 hotels in Grand Rapids
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Breakfast included
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Pool
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 89 - USD 149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Business Hotel in Grand Rapids
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Best Western, Priceline, Hotels.com, TripOnline SA, Cancelon, Hotwire, Orbitz and HotelQuickly so you can book your Best Western Hospitality Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kent County >
    • Grand Rapids
    • Also Known As
    • Best Western Hospitality Hotel And Suites ,
    • Best Western Hospitality Hotel Grand Rapids ,
    • Best Western Grand Rapids ,
    • Grand Rapids Best Western
    Add Photo Photos
    Traveller (106)
    Room & Suite (26)
    Dining (11)
    Pool & Beach (5)
    Hotel & Grounds (74)
    Bathroom (12)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Country Inn & Suites By Carlson, Grand Rapids Airport
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    .40 km away
     
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    152 reviews
    2.42 km away
     
    Wyndham Garden Grand Rapids Airport
    496 reviews
    1.95 km away
     
    Baymont Inn & Suites Grand Rapids Airport
    895 reviews
    .17 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    duber2016
    28 October 2016|
    Answer
    Response from KaliEGM | Property representative |
    Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
    0
    Votes
    bellealice
    8 June 2016|
    AnswerShow all 3 answers
    Response from William S | Reviewed this property |
    Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
    1
    Vote
    debj122015
    25 October 2015|
    AnswerShow all 4 answers
    Response from Mar R R | Reviewed this property |
    Sorry, I am not familiar with that information. As someone else stated calling the front desk is best.
    0
    Votes

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