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Holiday Inn Grand Rapids - Airport

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Holiday Inn Grand Rapids - Airport
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182 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Yarmouth, United States
Reviewed 1 week ago

I have stayed here several times on busness and recently spent time here with family on a road trip to Michigan for Thanksgiving. This hotel has the most friendly staff you could ever find, a great bar/restaurant, very clean, quiet, convenient to everything and is just overal a pleasure to stay at.

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Helpful?
Thank Barry H
New York City, New York
Reviewed 3 weeks ago

The hotel is modern and clean, with friendly staff and decent-sized rooms and bathrooms. The beds were very comfortable and there were plenty of outlets. We slept well and had a good shower. The shuttle from the airport was easy-to-use, we just called the hotel and the van arrived in 5-10 minutes. We had an early flight out, though, and...

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Helpful?
Thank thompso2
Oro Valley, Arizona
Reviewed 16 October 2016 via mobile

We think the staff was amazing. The food was excellent and the accommodations were very comfortable and well cared for. However the fire safety in the building is nonexistent. The signage directing you to exit doors, lobbies and elevators is very limited. And most of all the layout makes no sense as we were in a handicapped room and had...

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Helpful?
Thank Bleewzg
IHGService, Guest Relations Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Dear Bleewzg, Thank you for taking the time to convey your comments regarding your recent experience with us and we appreciate you choosing to stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I am pleased you found our hotel staff, food served as...

Vancouver, Canada
Reviewed 13 October 2016

It's a Holiday Inn, so don't get any ideas about padding your Fairmont President's Club balance with a stay here, but my single night stay was quiet and comfortable, and the room was clean. The food in the restaurant is not going to blow you away, and the single server was overrun with a number of tables that came in...

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Helpful?
Thank JPK_YVR
IHGService, Guest Relations Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Dear JPK_YVR, Thank you for taking the time to post a candid review of our property and for staying with us. I am glad to read that you have regarded our quiet accommodation to be great and our rooms to be clean and comfortable. On the other hand, it is regrettable to know that you found the food served to...

Ann Arbor, Michigan
Reviewed 11 October 2016 via mobile

Everything was clean and the decor was comfortable and inviting. The front desk ladies were always very helpful and smiles all around. The only thing that was missing in the room when we arrived were the hand towels and face cloths. Which was a fast fix from the front desk. The room was clean and beds were very comfortable. I...

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Helpful?
Thank Ken P
Columbus, OH
Reviewed 1 October 2016

I have stayed at this hotel many times over the past couple years. It's always clean and comfortable. The staff (both front desk and in the lounge) are very nice. Lastly, the location is great. Nothing bad to say :)

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Helpful?
Thank magikalerikal
Sault ste. Marie, ON
Reviewed 16 September 2016

I stayed here with my son, my sister, brother in law and nephew. This place was our go to before and after our trip to California. This was a great place to stay, pool, free breakfast, and a large enough room for us all. Our first time thru we only stayed here for a few hour so sleep before catching...

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Helpful?
Thank Diamyn
Detroit, Michigan
Reviewed 16 September 2016

this hotel was very comfortable in a safe area, the pool is very small but that's ok, the restaurant was over price but service was quick and local beers on tap. the food looked great and the room was clean

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Helpful?
Thank SeanTravelz
Lititz, Pennsylvania
Reviewed 6 September 2016

This hotel completed renovations this past Spring and they did a good job! The hallways still have that fresh new carpet smell. The furnishings in both the public areas and in my room were new. The air conditioner in my room was very quiet. The bed was comfortable. The linens were clean and fresh. The layout of the bathroom was...

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Helpful?
Thank BVDPA
Donn T, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

We are too! Glad you were able to experience all that we had to offer. New dinner menu out soon!

Grand Traverse County, Michigan
Reviewed 23 August 2016

We were in GR for a soccer tournament, our rooms was awesome.. at first impression.. after staying for 2 nights, we did find some evidence of other guests and some dust, but overall it was nice. Only real complaint, the pool was small and the air conditioner seemed to come on every other minute.

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Helpful?
Thank mdrollen
Donn T, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

We recognize travelers have many choices for their overnight accommodations and appreciate your recognition of our best of class service!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Holiday Inn Grand Rapids, where business and leisure travelers receive award winning service at the cleanest hotel in the area. You'll find comfort and modern luxury at one of the most convenient locations in Grand Rapids. Exceptional hospitality and excitement are waiting for you here. We are located just minutes from downtown and situated only 3 miles from Gerald R Ford International airport, we are the perfect place to get a great night's rest. ... more   less 

Additional Information about Holiday Inn Grand Rapids - Airport

Address: 3063 Lake Eastbrook Blvd SE, Grand Rapids, MI 49512-1853
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $128 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Rapids - Airport 3*
Number of rooms: 148
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Also Known As:
Holiday Inn Grand Rapids - Airport Hotel Kentwood
Holiday Inn Kentwood
Kentwood Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Grand Rapids - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room on top floor facing south. It was quiet.”
 of 5 bubbles WallyD943, 19 Aug 2016 | Read review
“All rooms are pretty quiet. Sheets were SO soft!”
 of 5 bubbles MargaretB1, 20 Apr 2016 | Read review
“Eat outside”
 of 5 bubbles Chaitu2014, 10 Nov 2015 | Read review
“For a quite room take a top floor to the rear of the facility.”
 of 5 bubbles 756reginaldh, 21 Jul 2015 | Read review
“Don't stay here.”
 of 5 bubbles ttoille75, 14 Jul 2015 | Read review
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